AB Walker, Funeral Directors Reviews 1.275

I found them very professional put you at ease explained everything and then organised everything to our wishes. Everything went like clockwork on the day just what you want. I was very easy to speak to and organised everything. The way we want it could talk to them any time of the day you wanted. I will always our willing to listen to your wishes.

Well organised.very professional in every sense of the way.made the family at ease.and all requirements for our mother's funeral would recommend your business to others

Exceptional service from the moment i spoke to them. They were able to reassure us at every stage to ensure Mum was looked after as we made preparations for the funeral. They were able to advise, counsel and support us through a very difficult time. I can not recommend them highly enough

AB Walker and staff showed us such kindness, patience and sensitivity after the death of my mother.
Their professionalism was second to none and they went above and beyond.
I would not hesitate to recommend their services.

From start to finish was very smooth and a very friendly team.i was very impressed by them.

Everything was perfectly organized and ALL the personnel were absolutely fantastic, kind and thoughtful

from the first to the last minute, nothing was too much. what could have been a traumatic experience, was made so much easier by the wonderful staff.
sadly, this was not our first experience with them, we used them 19 years ago, and now as then, it was a pleasure to have them by our side.
my family have used this company for 30 years, and will continue to do so , you are a credit to the industry (?) thank you so very much for being there.

Where do we begin? From the start to our son Tom's final journey, to the end. The team at Walkers went above and beyond. From Bev Roberts (funeral Administrator) at Wokingham and Nicola Cleland
(celebrant) and lastly Don the (conductor). They all acted with great professionalism and care. We didn't have a clue but they ALL supported us through. After the service we reached out re: bereavement therapy and group sessions and Bev has kept us in the loop.
We cannot recommend them enough.
Andy and Maggie Gash

Very experienced and caring staff every thing was organised very smoothly , a faultless experience , thank-you

Friendly, respectful and very efficient. Nothing was too much bother.

I did write thank you cards to all concerned.especially the Woodley branch.they were all so helpful and friendly.They certainly made a difficult time feel alot easier and calm .You certainly have an amazing team.
Can't thank you enough.

We were very impressed with your Thatcham branch. They were very caring and helped us to arrange a lovely service for my mother. I wouldn’t hesitate to recommend them to someone else.

From our first contact when entrusting Dad into your care the empathy, caring and organising was outstanding. We couldn't have been better looked after by Anna from the start to the final resting day.
Everyone within Reading office was helpful during our difficult time also for outstanding service earlier this year when we lost my mother in law. Thank you.

The whole process from initial visit to your offices to arranging the funeral and the cremation itself was handled with respect, politeness, courtesy, professionalism and efficiency. The whole team were amazing - very polite and respectful but also friendly and helpful. I was treated like an individual and not like I was on a conveyor belt. Anna is a huge asset to your company and helped me all the way - nothing was too much trouble. And Harry also remembered me every time I visited and would always ask me how I was. I was also struck by the fact that despite the nature of your business every member of your staff was welcoming, smiley and seemed happy to be doing their job. You don’t get good customer service very often these days but yours was spot on … wouldn’t change anything.

Bev Roberts at AB Walker couldn't have been more helpful, it's not an easy thing to have to go through but Bev made it so much easier. She gave good constructive advice, organised everything as we wanted it and was in constant contact to make sure we had everything we needed

Staff are extremely kind and helpful.
Cremation although not attended was still conducted with dignity.
Being able to say a final goodbye in your Chapel of Rest really helped.

I was treated with great compassion and the funeral was handled superbly

Professional and friendly service helped the family through a difficult time.

Every thing went as well as could be expected .

Very caring and committed staff. From the receptionist to the organisers / administrators and coffins bearers / drivers. All very professional and caring. I know they do this every day but they still made us all feel like we were their most important customer.