Acas Reviews 

There is no "save progress" functionality or option. I obviously assumed the tasks I had completed were being recorded automatically. It took me around 35 to 40 minutes to complete 60% of my course. Later, I lost all the work I'd done simply because they don't allow you to save your progress, an absolutely crucial and incredibly basic feature! I can't believe they haven't thought about that!!! You either start and finish your course in one go when you have plenty of time, praying that no technical issue will happen, or you simply waste your time?!? All other online training platforms allow you to complete their courses in stages. Real shame... Who can afford to waste their time like that? I certainly won't be coming back to Acas.

I always find the ACAS webinars, insightful, well researched, and the presentations excellent. i come away with lots more understanding of the subjects.

It was interactive, they kept it interesting and simple to understand. The switching of speakers kept it engaging and the information was really useful!

Excellent advice and enjoy free webinar very informative

The Acas online form filling was ok to use but after I filled my issue out I received an acknowledgement then I waited weeks for some help but heard nothing, no one contracted me about my employment issue. I tried phoning constantly it just kept ringing - waste of time, didn’t help me and left me feeling frustrated and disappointed.

I've attended a couple webinars put on by ACAS and they have all been fantastically run, organised and communicated. They use the best webinar software - Go To Webinar. They clearly state how they will share info, slides and handouts. They also clearly state how to save the Q&A which is always popping off as attendees are so engaged.

My most recent webinar was 'mental health at work' and I learned so much useful, practical info as a line manager. Speakers were clear, factual and gave us just what we needed. No faffing about, no "can you see my slides", no mumbling, just clear, confident presentation with useful info.

Was on phone for approx 30 mins trying to get through. Spoke to a women who didn't have a clue. Asked for some information as the company I work for only paid me £11.16 an hour holiday pay, even when I haven't had a day off. So should be normal hourly wage. I asked the women at acas if that was right. She couldn't tell me if it was or if it wasn't. Another waste of an hour on the phone

In one hour a very comprehensive overview of the topic. I learnt a lot that will stand me in good stead for the future. It gave me a different perspective on what appears to be a growing problem.
Thank you to all involved in the delivery.

I attended 'Mental Health at Work' on Thursday 16 October 2025.

I found this course to be very insightful and I gained new knowledge which will further support my role as a Employee Relations Specialist.

The course setup and presenters were excellent and I have no constructive feedback to support any further training sessions. In addition, I also found this handouts provided to be extremely helpful and I have shared these with the wider team.

Thank you

The webinar Inclusive workplaces - neurodiversity was important for them on the call who had little understanding or skills or empathy which was highlighted in the chat on what they need to do to help those who different than them to help every one thrive

All of the online webinars that I have attended have been on very interesting topics and I have learnt a lot

Webinars are always clear and helpful There was some good scenarios and case examples.

Becca and Vicki provided an excellent webinar on neurodiversity in the workplace. Very informative.

Fantastic webinar. Information was clear, polls made it interactive and case studies shared with real life examples which helped bring it to life.

Very useful, practical information which is thought provoking in how to best support neurodiversity,

Very informative and easy to understand webinars.

The knowledge shared during the webinar was very helpful, though the time is short but well delivered

Easy to access webinar, good flow to the session with lots of information, downloadable information and links to other documents.

I attended a free webinar - what's not to like?! Clear, concise and very well answered Q&A which was very helpful in itself. The Q&A as a downloadable, editable doc would be great but you can't complain for an hour of excellent, free CPD. Thanks team ACAS.

**“You should change the name from helpline to not helping ☎️❌—it really suits you. I started complaining about my employer 2½ years ago, and still I haven’t received anything from you. All this time, you’ve just been wasting people’s time and lives ⏳😔.

What’s the point of having these authorities if they don’t actually help? For telecommunications training or teaching, whenever we ask questions, no one gives a clear answer. It would be better to close this completely, because it’s not serving its purpose.

A true helpline should be helpful for people 🙏—but this isn’t.”**