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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Yvonne is subpurp at her job she has amazing customer service skills and is amazing even under stress. Your company needs more employees like her I apprec Her kindness and btw she needs a raise

Beoordeeld met 4 van de 5 sterren

Great Experience, easy to use and funds available quickly. However the interest rate is outrageous and my "pay off" date was 2 months later than expected due to the interest. If I ever need this again... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Ace cash express has been there for me even when a regular pay day loan company wouldnt be. They are always so pleasant on the phone and even the personell in the stores have always been awesome. I w... Toon meer

Beoordeeld met 1 van de 5 sterren

I did a online loan i will NEVER give them my money again. I took out a loan for 400 i had to pay 800 back hell naw then when i called customer service to call to pay early they told me the total i ha... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens


Contactgegevens

3,7

Gemiddeld

TrustScore 3.5 uit 5

100 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Beoordeeld met 1 van de 5 sterren

I borrowed $500 and something happened …

I borrowed $500 and something happened and I got a bank loan to pay back debit and I accidentally paid them twice and they won’t refund my second payment. When I emailed them. All they kept saying was no. They will not rectify this situation. Never use them.

5 februari 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

If you're looking for a scam

If you're looking for a scam, then you've found it. At first, when I was told I could receive between $2,000 and $8,000 unsecured, I was overjoyed. However, I couldn't understand how, seeing as my credit score was undoubtedly poor. I had spoken to the gentleman named Dominic, and not only was he rude when I couldn't hear him on the other line, but he was also very pushy.

He kept telling me to read the contract thoroughly. Now, I'm not saying that a company shouldn't be honest with their customers about their contract, but the fact that he was so insistent about it concerned me.

Upon receiving the loan document, I decided to take his advice seriously and read it carefully. In the loan document, if you do not have at least a 700 credit score, which I doubt anyone going to this company does, they're going to charge you either a $298 insurance fee or a $250 deposit fee that you may or may not get back within two days.

And the kicker is they don't even check your credit until you sign the loan agreement, which basically locks you into a $150 fee no matter what happens!

I found this extremely strange, as no reputable lending company would ever ask you for an insurance fee or a deposit fee for money that you probably don't even have. Then, on top of that, they will charge you a $150 fee if you sign the loan agreement and then try to back out, if you don't read carefully.

This is all before you're even informed about how you'll receive your funds or when you'll be receiving your funds. On top of this, he was still pushy and insisted the fee was only if you decided not to pay the loan, as they would be losing money since there's no collateral.

I politely told him that I would no longer like the loan, and thank goodness I did, or I would have been out $150, and probably more.

I truly recommend that if there is a safer option or a more reputable company, you go to it. Do not use Ace Cash Express. If you need a loan company and you need one now, try Lendly or Uprova. You won't get scammed, and you'll get your money.

On a final note, people like Dominic should be ashamed, trying to scam those who are down on their luck.

25 oktober 2024
Review zonder uitnodiging
Beoordeeld met 4 van de 5 sterren

Well so far I've been hearing good reveiws

Well so far I've been hearing really good reviews about Ace cash loans I will be in tomorrow looks like I got pre-selected for a loan so I really hope these guys can help me out because I've been getting denied by everybody I unfortunately had fraud happened to me at the end of last year and really shot my credit so hoping Ace cash loans can help cuz I really do need the help!

23 juli 2019
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great Company

Great! This was the best loan I was able to get and fast. Friendly, helpful and not expensive. I would recommend this company to anyone who is need of cash. They are fast.

24 juni 2019
Review zonder uitnodiging
Beoordeeld met 4 van de 5 sterren

Quick to communicate

Quick to communicate, was just what we needed

10 november 2017
Review zonder uitnodiging
Logo ACE Cash Loans

Antwoord van ACE Cash Loans

Hi Myke,
Thank you for your feedback! At ACE, we work hard to make things easy for our customers, and we’re happy to hear that you were so pleased with our service. Thank you for being a loyal customer!

Beoordeeld met 5 van de 5 sterren

Easy and fast

8 juli 2017
Review zonder uitnodiging
Logo ACE Cash Loans

Antwoord van ACE Cash Loans

Hi Cathy,
Thank you for your feedback! At ACE, we work hard to make things easy for our customers, and we’re happy to hear that you were so pleased with our service. Thank you for being a loyal customer!

Beoordeeld met 5 van de 5 sterren

Great experience

Great experience. Quick and easy process from beginning to end. Gives me peace if mind knowing Ace is there if I need them.

4 april 2017
Review zonder uitnodiging
Logo ACE Cash Loans

Antwoord van ACE Cash Loans

Hi Elaina,
Thank you for your feedback! At ACE, we are proud of the dependable, quality service that we provide. It’s great to hear that you were fully satisfied with your experience with us! Thank you for being a loyal customer!

Beoordeeld met 5 van de 5 sterren

Made me feel trusted.

Tried other loan companies and kept getting an I'm sorry feedback,,, made me feel untrustworthy ,, until I applied with ACE Cash Loans ,, ACE gave me that trust

16 februari 2017
Review zonder uitnodiging
Logo ACE Cash Loans

Antwoord van ACE Cash Loans

Hi Maria,
Thank you for your feedback! At ACE, we are proud of the dependable, quality service that we provide. It’s great to hear that you were fully satisfied with your experience with us! Thank you for being a loyal customer!

Beoordeeld met 5 van de 5 sterren

Fantastic🍹

Thank for your help happy holidays may the force
be with you

28 juni 2016
Review zonder uitnodiging
Logo ACE Cash Loans

Antwoord van ACE Cash Loans

Hi Anthony,
Thank you for your feedback! At ACE, we are proud of the dependable, quality service that we provide. It’s great to hear that you were fully satisfied with your experience with us! Thank you for being a loyal customer!

Beoordeeld met 4 van de 5 sterren

Grateful for the hand up!

Couldn't have gotten thru a rough patch without a hand up and out. Thank you again!!

7 oktober 2015
Review zonder uitnodiging
Logo ACE Cash Loans

Antwoord van ACE Cash Loans

Hi Maria,
Thank you for your feedback! At ACE, we work hard to make things easy for our customers, and we’re happy to hear that you were so pleased with our service. Thank you for being a loyal customer!

Beoordeeld met 5 van de 5 sterren

Excellent service

Ace customer service is very good. It is very easy to get a loan and is always there to lend you a helping hand thanks again ace your the best.

4 oktober 2015
Review zonder uitnodiging
Logo ACE Cash Loans

Antwoord van ACE Cash Loans

Hi Sonja,
Thank you for your feedback! At ACE, we are proud of the dependable, quality service that we provide. It’s great to hear that you were fully satisfied with your experience with us! Thank you for being a loyal customer!

Beoordeeld met 5 van de 5 sterren

excellent customer service and support

They explained everything very well to me I had never had a loan before and the way everything was explained helped me understand alot.

24 augustus 2015
Review zonder uitnodiging
Logo ACE Cash Loans

Antwoord van ACE Cash Loans

Hi Claudia,
Thank you for your feedback! At ACE, we work hard to make things easy for our customers, and we’re happy to hear that you were so pleased with our service. Thank you for being a loyal customer!

Beoordeeld met 5 van de 5 sterren

Saved the Day for Me!

Ace was the saver of the day for me. I had been struggling along and
finally admitted to myself I needed assistance. So I applied and it was very
easy and I felt comfortable with the process.. I had the money when I
needed it and I am a happy camper with ACE. They are professional and
treat you with respect. I recommend them very highly.
.

31 juli 2015
Review zonder uitnodiging
Logo ACE Cash Loans

Antwoord van ACE Cash Loans

Hi Mary,
Thank you for your feedback! At ACE, we are proud of the dependable, quality service that we provide. It’s great to hear that you were fully satisfied with your experience with us! Thank you for being a loyal customer!

Beoordeeld met 5 van de 5 sterren

loan when you really need it

Fast easy and excellent customer service.

28 juli 2015
Review zonder uitnodiging
Logo ACE Cash Loans

Antwoord van ACE Cash Loans

Hi Monica,
Thank you for your feedback! At ACE, we work hard to make things easy for our customers, and we’re happy to hear that you were so pleased with our service. Thank you for being a loyal customer!

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