Randomly chose this company from Google, i made the right choice, i dealt with Mike Fragan, honestly what a top bloke he dealt with my remortgage and new purchase, he answered all my questions and hel... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Amazing service by Acumen. Used them twice now and can not recommend them enough. Mick Kickman has been amazing helping us and keeping us updated throughout and taking time to explain all our options... Toon meer
Bedrijf heeft geantwoord
Gerry Small - Currently in my new beautiful home and couldn't be happier. Gerry is THE most down to earth person, knows that he's doing, informative & helped us massively along the way to get a... Toon meer
Bedrijf heeft geantwoord
I've used acumen for a number of years now and the standard of service remains second to none. On this latest occasion I wished to take some equity out of my house as part of a remortgage. As usual th... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
- Hypotheekmakelaar
- Financieel adviseur
- Tussenpersoon voor woningverzekering
- Verzekeringsmakelaar
- Verhuurdersverzekeringsmaatschappij
- Tussenpersoon voor levensverzekeringen
Geschreven door het bedrijf
With over 25 years experience we know how to get the right Mortgage and Protection for you. Our connections and relationships mean that we can get access to the best rates and move quicker than other mortgage brokers. We will always be able to find something to fit your needs. We are independent and able to recommend mortgages from the whole market. We specialise in new build, but we offer all types of mortgages including remortages, buy to let mortgages and equity release. We leave no stone unturned when it comes to getting you the mortgage that best fits your requirements. In fact, 96% of our customers go on to recommend our services to someone else. (Acumen Independent Financial Advisers Ltd. T/A Acumen Mortgages)
Contactgegevens
Acumen House, OL9 9XB, Greater Manchester, Verenigd Koninkrijk
- 0161 688 1111
- hello@acumen-mortgages.co.uk
- acumen-mortgages.co.uk
4,9
Uitstekend
1K reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 50% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Professional service
Marcus made the process and transition from one lender to the next so easy and simple. Very professional and would definitely recommend this company
27 februari 2026
Antwoord van Acumen Mortgages
Thank you for your feedback, we really appreciate it!
Providing a smooth and professional service is something we always strive for, so it's great to know Marcus delivered that experience. We hope to work with you again in the future.
We are glad you’ve been happy with your experience with us. Please consider recommending us to a friend. If they go ahead and use us, we’ll send you £50 Amazon Vouchers when they move in.
The staffs assured us through till our…
The staffs assured us through till our mortgage was approved. I will recommend
26 februari 2026
Antwoord van Acumen Mortgages
Thank you for your review. We're really pleased to hear that our team were able to support and reassure you throughout the mortgage process.
We look forward to working with you again in the future.
We are glad you’ve been happy with your experience with us. Please consider recommending us to a friend. If they go ahead and use us, we’ll send you £50 Amazon Vouchers when they move in.
I had an excellent experience with…
I had an excellent experience with Acumen Mortgages. The whole process was handled professionally, efficiently, and with great attention to detail.
A special thank you to Natalie, who was outstanding from start to finish. She was always quick to respond, and took the time to explain everything clearly, which made the entire mortgage process smooth and stress-free. Her guidance and support gave me real confidence at every stage.
I truly appreciate the dedication and excellent customer service provided. I would highly recommend Acumen Mortgages to anyone looking for reliable and knowledgeable mortgage advice.
16 februari 2026
Antwoord van Acumen Mortgages
Thank you so much for your detailed review.
We’re absolutely delighted to hear that you had such a positive experience with Acumen Mortgages and that the process felt professional, efficient and smooth from start to finish. We will be sure to share your feedback with Natalie, she will really appreciate it!
We look forward to working with you again in the future.
We are glad you’ve been happy with your experience with us. Please consider recommending us to a friend. If they go ahead and use us, we’ll send you £50 Amazon Vouchers when they move in.
Communicated every step with us which…
Communicated every step with us which made us feel confident entrusting them with the whole process.
20 februari 2026
Antwoord van Acumen Mortgages
Thank you for your kind review!
We’re so pleased to hear that our communication helped you feel confident throughout the entire process.
Thank you for using Acumen, we would be delighted to work with you again in the future.
We are glad you’ve been happy with your experience with us. Please consider recommending us to a friend. If they go ahead and use us, we’ll send you £50 Amazon Vouchers when they move in.
A thorough team with good work ethic…
A thorough team with good work ethic and collaborative skills.
19 februari 2026
Antwoord van Acumen Mortgages
Thank you for your review, we really appreciate it.
We look forward to working with you again in the future.
We are glad you’ve been happy with your experience with us. Please consider recommending us to a friend. If they go ahead and use us, we’ll send you £50 Amazon Vouchers when they move in.
Makes the process easy
13 februari 2026
Antwoord van Acumen Mortgages
Thank you for your kind review!
We’re so glad to hear that we were able to make the process easy for you. Our goal is always to simplify things and provide a smooth, stress free experience from start to finish.
We are glad you’ve been happy with your experience with us. Please consider recommending us to a friend. If they go ahead and use us, we’ll send you £50 Amazon Vouchers when they move in.
Recommended
Supportive and accurate information given. Clear guidance on now and next of what was needed. Very professional.
17 februari 2026
Antwoord van Acumen Mortgages
Thank you for the great feedback!
We’re so pleased to hear that you found the information accurate and the guidance clear at every stage. Making sure our clients understand both what’s needed now and what comes next is a key part of how we work.
We appreciate your trust and look forward to supporting you again in the future!
We are glad you’ve been happy with your experience with us. Please consider recommending us to a friend. If they go ahead and use us, we’ll send you £50 Amazon Vouchers when they move in.
Antwoord van Acumen Mortgages
Thank you for your review!
We’re so glad to hear that you felt supported throughout the entire process and we look forward to working with you again in the future.
We are glad you’ve been happy with your experience with us. Please consider recommending us to a friend. If they go ahead and use us, we’ll send you £50 Amazon Vouchers when they move in.
Great customer service ,answered …
Great customer service ,answered questions with detail regular updates
13 februari 2026
Antwoord van Acumen Mortgages
Thank you for your review, we really appreciate it.
We look forward to working with you again in the future.
We are glad you’ve been happy with your experience with us. Please consider recommending us to a friend. If they go ahead and use us, we’ll send you £50 Amazon Vouchers when they move in.
Awesome service
Acumen mortgage brokers are superb especially when you are supported by Mick.
He is very helpful
30 januari 2026
Antwoord van Acumen Mortgages
Thank you for the great feedback. We’re delighted to hear you had such a positive experience with Acumen and that Mick was especially helpful throughout the process. He’ll really appreciate your kind words.
Thanks again for taking the time to leave a review, we’re glad we could help and we look forward to working with you again in the future.
We are glad you’ve been happy with your experience with us. Please consider recommending us to a friend. If they go ahead and use us, we’ll send you £50 Amazon Vouchers when they move in.
Antwoord van Acumen Mortgages
Thank you for your feedback. We’re delighted to hear that Natalie was approachable and supportive throughout the process. Providing clear guidance and a positive experience is very important to us and we’ll be sure to pass your comments on to her.
We really appreciate you taking the time to leave a review and we look forward to working with you again in the future.
We are glad you’ve been happy with your experience with us. Please consider recommending us to a friend. If they go ahead and use us, we’ll send you £50 Amazon Vouchers when they move in.
Easiest the process could have been
Easiest the process could have been, minimal input required from me just some forms that required my signature. 10/10 service.
Stephen Woodcock and Stephanie Shore I dealt with and they were excellent
2 februari 2026
Antwoord van Acumen Mortgages
Thank you so much for your review!
We’re really pleased to hear that the process was smooth and required minimal input from you. Stephen and Stephanie will be delighted to know their efforts made such a positive impression.
We look forward to working with you again in the future.
We are glad you’ve been happy with your experience with us. Please consider recommending us to a friend. If they go ahead and use us, we’ll send you £50 Amazon Vouchers when they move in.
Brilliant team very helpful would…
Brilliant team very helpful would definitely recommend!!
23 januari 2026
Antwoord van Acumen Mortgages
Thank you for the great feedback!
We’re so pleased to hear you found the team helpful. Your recommendation means a lot to us and we look forward to working with you again,
We are glad you’ve been happy with your experience with us. Please consider recommending us to a friend. If they go ahead and use us, we’ll send you £50 Amazon Vouchers when they move in.
Consistent support
Lesley has been a consistent support over the years to me! She is always quick to respond and offers sound advice to help you make an informed decision. Would highly recommend 👌
22 januari 2026
Antwoord van Acumen Mortgages
Thank you for taking the time to share your experience. We’re delighted to hear such positive feedback about Lesley, she consistently goes above and beyond!
We appreciate you continuing to use Acumen over the years and we are looking forward to working with you again in the future.
We are glad you’ve been happy with your experience with us. Please consider recommending us to a friend. If they go ahead and use us, we’ll send you £50 Amazon Vouchers when they move in.
Absolutely awful from start to finish
Absolutely awful from start to finish. Paul hadn’t a clue what he was doing and very nearly signed me up to a 5yr deal despite me asking for 2yrs. I started the process in Early Oct in order to have a remortgage in place before my deal ended in Jan. They failed to do this and I have to make a payment on the variable rate to the tune of an EXTRA £1000 on top of my usual payment. I was also told ‘don’t worry about the payment’ obviously I have to worry of if I am paying it! A real shame as the last time I used them they were good. Avoid Paul and Louis in Manchester
14 januari 2026
Review zonder uitnodiging
Antwoord van Acumen Mortgages
We are very sorry to hear that your experience with Acumen was not as we would have hoped.
Should you wish to discuss this further please contact us on 0161 688 1111.
Antwoord van Acumen Mortgages
Thank you for your review, we really appreciate it. It was a pleasure working with you and we look forward to working with you again in the future.
We are glad you’ve been happy with your experience with us. Please consider recommending us to a friend. If they go ahead and use us, we’ll send you £50 Amazon Vouchers when they move in.
Cameron was excellent!
Cameron was perfect put our mind at ease. Helped us into our new home. Thank you
30 oktober 2025
Antwoord van Acumen Mortgages
Thank you for your review! We’re so pleased to hear that Cameron was able to put your mind at ease,
We wish you all the best in your new home and we look forward to working with you again in the future.
We are glad you’ve been happy with your experience with us. Please consider recommending us to a friend. If they go ahead and use us, we’ll send you £50 Amazon Vouchers when they move in.
Helpful
Good advice, very helpful, go out of their way to make things easier and hassle free
22 december 2025
Antwoord van Acumen Mortgages
Thank you for your feedback! It was a pleasure working with you and
we look forward to working with you again in the future.
We are glad you’ve been happy with your experience with us. Please consider recommending us to a friend. If they go ahead and use us, we’ll send you £50 Amazon Vouchers when they move in.
I had a fantastic time working with…
I had a fantastic time working with Natalie. She was readily available whenever I needed her and was always eager to make any necessary adjustments to secure the best deal possible for me. Her expertise and assistance in exploring various options were invaluable. The entire process was smooth, with no challenges that couldn't be overcome, and there was nothing that required improvement. I couldn't be happier with the experience—thank you!
4 januari 2026
Review zonder uitnodiging
Antwoord van Acumen Mortgages
Thank you so much for your review. We’re delighted to hear that you had such a positive experience working with Natalie and that her availability, expertise, and willingness to explore every option helped secure the best possible outcome for you. It’s great to know the process was smooth from start to finish.
We look forward to working with you again in the future.
We are glad you’ve been happy with your experience with us. Please consider recommending us to a friend. If they go ahead and use us, we’ll send you £50 Amazon Vouchers when they move in.
Antwoord van Acumen Mortgages
Thank you for your kind feedback. We’re pleased to hear that you found our advice professional and our service top quality. We really appreciate you taking the time to leave a review and hope to work with you again in the future.
We are glad you’ve been happy with your experience with us. Please consider recommending us to a friend. If they go ahead and use us, we’ll send you £50 Amazon Vouchers when they move in.
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.