Acutrack, Inc. Reviews 

318
•
TrustScore 5 uit 5

4,9

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

I’ve had a great experience with Acutrack. Their team has been responsive, helpful, and patient throughout the printing and setup process. The books turned out beautiful, and I’m very happy with the s... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Working with Acutrack has been wonderful. They're professional and friendly, and I'm a very particular person, so they've had plenty of chances to lose patience with me. They never have. I've w... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Excellent services! We got our appointment booked smoothly and we got all the support we needed in a very professional way.

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

There is a recent innovation that Acutrack made where there is now a specific portal for uploading book manuscripts and cover artwork. This change has made updating old projects and creating new proje... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Commerciële drukkerij
  2. ook in
  3. Boekenuitgever
  4. Digitale afdrukservice

Geschreven door het bedrijf

Acutrack is one of the leading book printing and fulfillment services available for self-publishers today. We instantly improve your customer service and profitability with a unique just-in-time book printing system. When you print and ship with Acutrack, you'll have expanded options for your books that print-on-demand companies can't match. Depending on your print run size, you can choose digital or offset printing at excellent rates, and our content submission template makes it easy to submit your material. Our professional book printing service builds your brand image because it matches the quality and feel of titles from the world's best publishers. We offer a complete range of binding choices, including perfect-bound (paperback), case-bound (hardcover), spiral, and metal O-ring in various trim sizes. The finest paper stock for inside pages and premium recycled coverboard for case-bound complete the look. Technology-driven logistics is the other side of Acutrack, and our global shipping capabilities are second to none. We have industry-leading order fulfillment to speed up shipping and improve customer service. It's easy to connect any online order intake to our system, regardless of your eCommerce platform or marketplace. We ship books as orders come in and can add collateral or merchandise to the packages. Self-publishers who switch to Acutrack from regular print-on-demand services enjoy many advantages. They include control over revenue, customer data retention, faster shipping during high volume periods, top-quality book printing services with more options, and the ability to ship collateral with books. We're the ideal solution for businesses, trainers, schools, and many others with books to print and ship.


Contactgegevens

4,9

Uitstekend

TrustScore 5 uit 5

318 reviews

5 sterren
4 sterren
3 sterren
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4,9

Alle reviews

(318)

130 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

I really appreciate that the whole team…

I really appreciate that the whole team is devoted for the success of your company big or small. Many companies are there looking just to make money and not really help you accomplish your goals but Acutrack is focused on your success.

21 november 2024
Review zonder uitnodiging
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Antwoord van Acutrack, Inc.

That's wonderful to hear! We work hard to build partnerships with our clients and focus on their goals, so it's great to know that's being recognized. Thank you for the kind words.

Beoordeeld met 5 van de 5 sterren

10/10 service and an excellent partner.

Manmath, Raj, and the entire Acutrack team are one of a kind! I couldn't recommend them more to anyone who wants to build their publishing dreams.

They always are quick to respond to me and never hesitate to jump on a call to help me out.

10/10 service and an excellent partner.

Thank you Acutrack!!

19 november 2024
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Antwoord van Acutrack, Inc.

Thank you for your amazing feedback! We’re thrilled to hear that you’ve had such a positive experience and that our team has been able to support your publishing dreams. It’s an honor to be your partner—10/10 clients like you make it all worthwhile!

Beoordeeld met 5 van de 5 sterren

I appreciate that there is a pro-active…

I appreciate that there is a pro-active way to check on how my account is going and real person to troubleshoot with. She is kind and explains everything patiently, thank you!

15 november 2024
Review zonder uitnodiging
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Antwoord van Acutrack, Inc.

Thank you for your kind words! We’re so glad to hear that our proactive approach and personal support have been helpful to you. We’re always here to assist and make sure everything runs smoothly—thanks for taking the time to share your experience!

Beoordeeld met 5 van de 5 sterren

Personalized service and great quality

Acutrack has been an absolute gem to work with from day one. Their team stands out for being genuinely friendly, attentive, and dedicated to helping me bring my vision to life. Every question or special request I had was met with patience and professionalism, and they went out of their way to make the process seamless for me.

What I particularly appreciate is how accommodating they’ve been in understanding my brand's unique needs. From understanding my desired quality and aesthetic to being flexible with printing timelines, they made me feel supported at each step. It’s clear that Acutrack values relationships just as much as they value quality and precision in their services.

For anyone looking for a printer solution that not only delivers on quality but also provides that personal touch, Acutrack is a stellar choice. They have my highest recommendation!

14 november 2024
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Antwoord van Acutrack, Inc.

Thank you for the fantastic feedback! We'll be sure to share your compliments with the whole team. They work hard to provide that level of service, and it's great to see it recognized.

Beoordeeld met 5 van de 5 sterren

Acutrack has been fantastic…

Acutrack has been fantastic at facilitating both our book funnel supply as well as large shipments to stock up our in-person book launch.

The process hasn't been without hiccups - Acutrack's team has been quick to find solutions so our launch and supply go off without a hitch.

5 november 2024
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Antwoord van Acutrack, Inc.

Thank you so much for the great feedback! We're glad we could support both your book funnel and in-person launch. We appreciate you recognizing our team's efforts in finding solutions and ensuring everything went smoothly.

Beoordeeld met 5 van de 5 sterren

High quality manufacturer

Good manufacturer, especially for getting started. Prompt, communicative, and high quality production & materials.

I hope they expand their materials & features in the future (like cloth bound, sewn in bookmarks, embossment, etc.) but for now I’ve gotten all high ratings from my buyers for the quality of the books I print with them.

10 oktober 2024
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Antwoord van Acutrack, Inc.

Thank you for the fantastic feedback!

Beoordeeld met 5 van de 5 sterren

Great company

Great company, easy to work with, and great print quality! We've used their services several times and have always been happy with the results.

4 oktober 2024
Review zonder uitnodiging
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Antwoord van Acutrack, Inc.

Thank you so much! We really appreciate your continued business and are thrilled you're happy with our print quality and service.

Beoordeeld met 5 van de 5 sterren

As a first time experience

As a first time experience, I was pleased with the communications and having my questions answered personally. As well, Acutrack has a significant resources online for knowing the next steps and procedures. We chose Acutrack because of their quality products which was above others we considered. Also the seamless integration with our WooCommerce.

27 september 2024
Review zonder uitnodiging
Logo Acutrack, Inc.

Antwoord van Acutrack, Inc.

Thank you so much for your kind words! We're thrilled you had a positive first experience with us. We appreciate you choosing Acutrack and are glad our communication, resources, product quality, and WooCommerce integration met your expectations.

Beoordeeld met 5 van de 5 sterren

Very personable and supportive of our goals

The people at Acutrack are great. They’re responsive and very supportive when we needed their technical help. The experience felt very personal as they were always willing to hop on a call or answer our questions over email. Would definitely use them again if the need arises.

15 september 2024
Review zonder uitnodiging
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Antwoord van Acutrack, Inc.

we appreciate the 5-star feedback!

Beoordeeld met 5 van de 5 sterren

Sindhu is wonderful to work with

Sindhu is wonderful to work with. Promptly answers my queries and find solutions to the problems I face.

3 september 2024
Review zonder uitnodiging
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Antwoord van Acutrack, Inc.

Thank you! That's wonderful to hear. We enjoy working with our clients and appreciate your kind words about our team.

Beoordeeld met 5 van de 5 sterren

Wonderful customer service and help in…

Wonderful customer service and help in our first self produced book! We did not know a lot of the ins and outs of this business and the team really helped us. Our book is a photo book and the quality and help with design is amazing! Thank you so much we will surely recommend you!

20 augustus 2024
Review zonder uitnodiging
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Antwoord van Acutrack, Inc.

Thank you so much! We're thrilled to hear you had such a positive experience with your first self-published book. We're glad we could help you navigate the process and that you're happy with the quality of your photo book. We appreciate your recommendation!

Beoordeeld met 5 van de 5 sterren

Acutrack feedback

My name is Alex Becker, author of the book Kalman Filter from the Ground Up. I have been working with Acutrack for five months and am highly satisfied with their service and print quality.
My book is shipped on the day of the order or the next business day, securely packed in a hard package. I've received several positive comments from customers about the book's quality, and I haven't had any return requests so far. Their customer service consistently responds within 24 hours.

20 augustus 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Such a great experience!

Such a great experience!
Sindhuja,
Has been an excellent success manager. She is always so helpful! She take the time to explain things clearly and is genuinely interested in contributing to my success!

15 augustus 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great support and reliable shipping

This company offers a great service and is reliable in shipping out orders quickly while answering any questions that may arise along the way. I highly recommend exploring this company to see if it's a potential fit for your business needs.

31 juli 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Acutrack Meets All Our Publishing Requirements

We did an extensive analysis of book publishers and chose Acutrack because they met all of our team's requirements. We just completed the third printing of our first project with them, and we are very pleased. We have our own Acutrack project manager who is very responsive to all our questions. The Acutrack tech support team is top notch too. It's been a great experience and we are preparing two new projects with them.

20 juli 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Customer Service

My experience with Acutrak has exceeded my expectation. The Customer Manager is proactive in reaching out to see if I need any further training with the portal or have questions. The staff as a whole is courtesy and quick to respond, assist and resolve my issues. Customer service is top notch!

16 juli 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Sindhuja is very helpful she is 5/5…

Sindhuja is very helpful she is 5/5 stars.

I would like to have more touch points with her and the rest of the team especially when we are in production.

The Accutrack website also has several bugs that make navigation difficult sometimes.

25 juni 2024
Review zonder uitnodiging

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