Ad-Lab Reviews 8

I started with Google Ads about a year ago. Results were average, so we looked for help. We hired Ad Lab to manage our campaigns.

This turned into one of the worst decisions our company made in recent years.

We paid $1,500. Within one week, our ad account got shut down. They used practices Google does not allow.

This raises serious questions about their expertise.

We gave it another try. Before I could properly review performance, more budget went into ads. Losses increased due to poor management.

Total loss: over $3,000.

They refused a refund. They also refused to engage in any discussion about it.

Work with them at your own risk.

Where do I even start. We worked with Ad-Lab for over 5 months and in that entire period our ads were never live for a single day. Not one. We paid for a service that was simply never delivered.

Every time we asked what was going on, we received long messages full of excuses and technical explanations but never a solution. It was always Google's fault, the external agency's fault, our fault, everyone's fault except their own. They point fingers in every direction but take zero responsibility for anything.

We came to this agency through a friend, with full trust that they were the best. That trust was completely betrayed. Instead of actually helping us and solving problems like a professional agency should, all we got was deflection, delays, and empty promises for months on end.

A refund? Absolutely not, apparently. Even though they delivered nothing we actually paid for.

This is by far the worst experience we have ever had with any agency. We will never recommend Ad-Lab to anyone, not to our worst enemy. Stay as far away from these people as possible. Complete waste of time and money.

⭐ (1 star, and that's already one too many)

I got onboarded with Ad Lab about a month ago, and since then our Google Ads spend has increased by around 600% — with strong performance to match.

The team is easily one of the most organised and professional agencies I’ve worked with. They provide regular updates via Slack and Loom, have a clear reporting structure with a custom dashboard, and stay consistently aligned with our business goals.

What I’ve found most valuable is their ability to shift our approach from relying mainly on branded traffic to successfully acquiring new customers through cold traffic on Google — which has been a game changer for scaling.

Would highly recommend Ad Lab to anyone serious about growing through Google Ads.

I’ve worked with Ad-Lab as my primary Google Ads agency across 8 different ecommerce businesses over the past three years, and they’ve consistently delivered an outstanding experience.

Their team is professional, proactive, and genuinely invested in long-term performance rather than short-term wins. Communication is always clear, reporting is transparent, and their strategic input has helped improve both lead quality and overall return spend across multiple industries.

Just last month, we did over $10M in revenue across a single brand, which speaks volumes about the impact of their strategy and execution.

A special mention to Patrick, Tinus, Frederic, and Stephan for their expertise, responsiveness, and attention to detail. It’s rare to find an agency that scales this well across multiple brands while maintaining such a high level of service.

Highly recommended for any business serious about growing through Google Ads.

Working with Ad-Lab has been great. I was launching on google ads for the first time and had some initial hesitations, but those were quickly cleared up through their clear communication and structured kickoff process.

As a corporation, they are extremely organised, reply within hours, and take the time to answer questions in real detail. I asked a lot throughout the process and never once felt rushed or ignored.

They handled everything end-to-end and brought a level of strategic thinking that goes beyond basic account management.

The experience has been great, and I can't wait to see how far I go with them. Obviously not everything is made for everyone so I wouldn't recommend it to every single person, but if you're a business looking to grow on Google, I would highly recommend you talk to these guys.

Great team! They helped us scale our stores profitably with Google Ads and YT ads. Professional, easy to work with, and always kept us updated weekly with clear reports. Would recommend!

Working with Ad-Lab has been a game changer for our business. From the very start, the team showed a deep understanding of performance marketing, and their strategies across Google, YouTube, and Taboola delivered measurable, consistent growth.

They’re proactive, transparent, and genuinely cared about helping us scale. Communication has been seamless, reporting is clear, and we’ve always felt supported and in good hands.

Highly recommend!

Adlab has delivered great results for us across Google and YouTube. They helped us scale our brand profitably without burning through budget. Super responsive in the Slack channels, understood our brand needs specifically , and always testing new creatives for YouTube that actually drivers growth for us. Highly recommend