Adelinejewellery Reviews 80

VERY disappointed! Jewelry is cheap costume jewelry and doesn't match the photos at all. Mine came with missing gems or a different colour. Some were downright gaudy and I will never wear them. I did like one ring and a set of earrings, but they also didn't match the website photos. When I tried to return the items, they offered new items as replacements for free instead. I decided that was the easier route and chose items that I didn't think they could screw up. The new items had a chipped gem, and the earring clasps were weak. My daughter lost one within a week. Buyer beware here. They also took a very long time to arrive as they were shipped on a slow boat from China. I asked the company about that, and they gave me a song and dance.

Absolutely Customer oriented. Super helpful.
Greatest customer service ever
The Jewellery is absolutely beautiful at an unbelievable price, I have ordered multiple pieces always super happy, beautiful and unique

I made an error in my address and they have done everything to help me . The jewelry is beautiful one of a kind and very unique. Their prices are affordable . It comes right to your mailbox.

I really love the vintage green stone with gold inlay. It fit me perfectly. Thank you so much!! :-)

I love the style and wearability of these rings...lovely!

I ordered 2 bags but when they arrived they did not suit me. Parcelled up straight away and returned to the address on website!!! It was a London address and company are telling me i cannot receive a refund unless they are returned to China. How can I do that when they have been sent to London???
Very polite replies to my e.mails but they are refusing to refund my £89 and not addressing my problem. This is very poor customer service so my review is poor I'm afraid.
I am now contacting my credit card company about this for some help.
BE VERY AWARE!!!!!!!!

The beautiful pictures of the necklace and earrings I ordered was perfect!
Ocean's Oath Earrings × 1
Silver

Ocean's Oath Necklace . The product I got didn’t resemble the designed collections that reflected the commitment to slow fashion, craftsmanship, and soul of the Adeline Jewelry. The note from Ardeline said they are not mass-produced pieces. They are handcrafted with purpose—shaped by hand, guided by vision, and meant to move with you through life’s milestones. That’s exactly what I was looking for. Thats not what I got. I t was cheap dollar store jewelry. The necklace and earrings were made of blue cheap plastic, no silver details on the waves! so disappointing! I would say a fair price would be maybe a couple of dollars at the dollar store. I am sure i still would not of worn them. Really cheap quality.

I love the ring. Its beautiful

I love my dog necklace! Ooit looks very and like my do which is why I bought it. Good quality. I’m so happy. Thank you

Love this ring and great customer service

Absolutely gorgeous rings delivered quickly and fit perfectly. Very impressed with the quality of the rings.

Hello I am still waiting for my exchange to occur, When will I receive my earrings so I can send back my ring and complete the exchange I have been waiting for!

Those earings are very easy to put on and out.
I would like to tell you moré but the communication in English is difficult for me.

This was bought for a little girl who loves cats. It is so sweet. It’s a unique gift.

Love everything about my experience!
Your site was easy to navigate and delivery was clear and precise.
Purchases were exact to description and I love them!
Just ordered another ring.
Best of all you are Canadian!❤️

It feels so good and I can't even feel it on my finger. I never take her off and I ordered another one for another finger. It's my fave!!!

The item was reasonably priced very unique and extremely beautiful. I will cherish this piece as I am an ocean baby and this reflects my soul. Thankyou for creating this work of art. Item was as described and tracking was amazing and it arrived before expected date.

Truthfully I haven’t seen it yet, I’m still in Hawaii for another month! However, my daughter was at my house and told me both pieces were delightful.
Thank you!

This is mass produced dollar store jewelry from china posing as a handmade boutique in Toronto. Items are crap, takes forever to get here, passes through customs,.and no refunds are homoured. Don't buy

Great service and quailty product for a great price.