Advance America - Hamtramck - 9125 Joseph Campau St. Reviews 

I went in person to get a loan and the representative at the desk,named Arlene Jerry, was absolutely amazing! Customer service skills off the charts I was thoroughly impressed with her skills and abundance of positive energy that I wanted to work there! First impressions are very important and the experience she gave me got you guys a customer for life. Definitely appreciate the loan but I'm still in awe over her professionalism, patient, skill level and just such an upbeat attitude, and that's coming from someone who's worked in customer service while customer facing for a few years and she did waaaay better than me! Although I've made this whole review about the representative I just feel it's super important to have reps customer facing like that because that positive energy will bring in more business and I can honestly say I'll be returning because of the customer service I received was so amazing! And even though I can repay the loan and apply again online I would go to the building to apply just to have another chat with Miss. Jerry! Thanks for the loan and the positive experience!

I always have a pleasant experience with the Hamtramck Advance America. She's very helpful,polite& she will walk you completely through the process.

Excellent customer service thanks to the lady at the hamtramck branch

It was a very fast and convenient on the location for me. The lady was very nice and helpful

I which the borrowing fee was lower but I am greatly appreciative of how I'm able to borrow money that I need to pay bills.

My visit is always pleasant, also the service is very professional, caring, and committed in Hamtramck. I love how I am greeted and the conversation is as always respectful and filled with joy. You all made a good choice in the young lady that's working at that site and she treats everyone so nice she deservers an At for her profession.

Thanks for your service

Excellent service

allow a person to enter into the repayment plan earlier

ALWAYS POLITE AND NEVER HAVE YOU THERE TO LONG ENJOY DOING BUSINESS WITH THEM.

Great customer service. The reps go far and beyond to assist the customers. Very patient while attending new customers with a lot of questions.

When time in need, I can count on this company for backup. I love the knowledge that the staff have and great customer service. I like the fact that you can make biweekly payments and the interest fee is not that high. I can always count on advance America, thank you guys so much.

Assistants are very nice and professional, they help take the stress off of borrowing

They were very helpful

The customer service is top notch. The reps genuinely care about their customers and make the experience an enjoyable one. If you have to take out a payday loan, Advance America is the place to do it.