Advance America - Louisville - 5510 New Cut Road Reviews 

39
•
TrustScore 4.5 uit 5

4,7

5510 New Cut Road, 40214 Louisville, KY, US

•

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Keep the 2 lady like the ones on New Cut rd or retrain the other about respect ,smile,professional not frown like I'm taking money out of there checking acc and speaking don't cost a dime it's alway c... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I just absolutely love you girls... Missy and Lauren are just so sweet..... Even when I pay off my loan, I still have to go see them.... There my extended family and as long as they are there I will k... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

It's the people they are really nice and they are very professional and you feel appreciated

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

You guys are doin great. You know me and my dog always friendly. Wish you guys knew a good Chevy technician so I could fix my truck and borrow more money lol

Bedrijf heeft geantwoord


Bedrijfsgegevens

  1. Leningbureau
  2. ook in
  3. Betaalservice
  4. Financiële instelling
  5. Niet-bancaire financiële diensten
  6. Postwisselservice

Over Advance America - Louisville - 5510 New Cut Road

Geschreven door het bedrijf

Advance America is a licensed and regulated lender providing convenient loan options online and in store.

Since 1997, we've helped millions of families navigate life's financial moments. We believe borrowing money should be simple, fast, and free from judgment — with clear terms and real human support when it matters most.

Apply Now


Contactgegevens

  • 5510 New Cut Road, 40214, Louisville, KY, Verenigde Staten

  • 502-380-3726

4,7

Uitstekend

TrustScore 4.5 uit 5

39 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,7

Alle reviews

(39)

11.550 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Excelente

Excelente, realmente me ayuda mucho

22 september 2026
Logo Advance America - Louisville - 5510 New Cut Road

Antwoord van Advance America - Louisville - 5510 New Cut Road

Thank you for your response and comments regarding our services. We appreciate your business!

Beoordeeld met 5 van de 5 sterren

Great store

So happy with the customer service

18 juli 2025
Review zonder uitnodiging
Logo Advance America - Louisville - 5510 New Cut Road

Antwoord van Advance America - Louisville - 5510 New Cut Road

Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.

Beoordeeld met 5 van de 5 sterren

Very Helpful Sweet and Caring Easy…

Very Helpful Sweet and Caring Easy Smooth Process

15 juli 2025
Review zonder uitnodiging
Logo Advance America - Louisville - 5510 New Cut Road

Antwoord van Advance America - Louisville - 5510 New Cut Road

We're happy to hear that you found our process easy and smooth. Thank you for your kind words; we appreciate your positive feedback!

Beoordeeld met 5 van de 5 sterren

It's the people they are really nice…

It's the people they are really nice and they are very professional and you feel appreciated

31 januari 2025
Logo Advance America - Louisville - 5510 New Cut Road

Antwoord van Advance America - Louisville - 5510 New Cut Road

Thank you for your kind words. We are so happy to hear that you had a positive experience with our team. We strive to provide exceptional customer service and are glad you felt appreciated.

Beoordeeld met 5 van de 5 sterren

Muy contento con la atención que nos…

Muy contento con la atención que nos brindaron y lo recomiendo al 100

23 augustus 2024
Review zonder uitnodiging
Logo Advance America - Louisville - 5510 New Cut Road

Antwoord van Advance America - Louisville - 5510 New Cut Road

Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!!

Beoordeeld met 5 van de 5 sterren

Claudia gave me the best attention and…

Claudia gave me the best attention and very nice!!!

23 augustus 2024
Review zonder uitnodiging
Logo Advance America - Louisville - 5510 New Cut Road

Antwoord van Advance America - Louisville - 5510 New Cut Road

Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!!

Beoordeeld met 5 van de 5 sterren

Loan

Loved my experience

10 april 2024
Review zonder uitnodiging
Logo Advance America - Louisville - 5510 New Cut Road

Antwoord van Advance America - Louisville - 5510 New Cut Road

Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!

Beoordeeld met 5 van de 5 sterren

You guys are doin great

You guys are doin great. You know me and my dog always friendly. Wish you guys knew a good Chevy technician so I could fix my truck and borrow more money lol

12 februari 2024
Logo Advance America - Louisville - 5510 New Cut Road

Antwoord van Advance America - Louisville - 5510 New Cut Road

Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!

Beoordeeld met 3 van de 5 sterren

I went to the store the doors were…

I went to the store the doors were locked, there was a sign on the door saying she had an emergency and was closed. The next day I went back to the office same thing but the sign was gone. At 10:30 the door was still locked. Another person arrived to work that day.
I am having issues with the direct withdrawal from my bank. I have called the office to let them know when I would be coming to pay, no answer, I have called them went into the store an misty said I never called however the male that was working with her agreed with me an said yes she’s been calling. My banking account was put in the whole over the automatic payments.
They have made me go to my bank to get a print out showing it’s been paid.
The guy last week let me show my phone an up load a screenshot on my account. either there is alot if missunderstanding here, or lack of training. However it affects every person who walks through the door.
In Aug I needed a larger loan.
I was given 300, an told to come back the next day a she would fix it. All misty did was gave me another loan. So I paid 2 sets of fees.
I’ve sent in a complaint online, never heard anything back regarding this.
I have been utilizing this service for over a year an have never had this many issues.

19 oktober 2023
Logo Advance America - Louisville - 5510 New Cut Road

Antwoord van Advance America - Louisville - 5510 New Cut Road

Advance America values its customers, and we will have someone personally contact you to discuss further.

Beoordeeld met 5 van de 5 sterren
Logo Advance America - Louisville - 5510 New Cut Road

Antwoord van Advance America - Louisville - 5510 New Cut Road

Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.

Beoordeeld met 5 van de 5 sterren

The staff was extremely helpful and…

The staff was extremely helpful and professional! They were able to help me with my loan.

29 juli 2023
Logo Advance America - Louisville - 5510 New Cut Road

Antwoord van Advance America - Louisville - 5510 New Cut Road

Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!

Beoordeeld met 5 van de 5 sterren
Logo Advance America - Louisville - 5510 New Cut Road

Antwoord van Advance America - Louisville - 5510 New Cut Road

Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!

Beoordeeld met 5 van de 5 sterren

The girl at the locallocation was…

The girl with the local location was nice great attitude and love to chat just like me, we became an are instant friends, she did a great job I highly recommend her and the company for the low percentage rate of payback and the terms of the agreement

24 juni 2023
Logo Advance America - Louisville - 5510 New Cut Road

Antwoord van Advance America - Louisville - 5510 New Cut Road

-Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!

Beoordeeld met 5 van de 5 sterren

I was and always was treated more then a customer I was treated like family we all are they show us care and are very professional not like Dixie hwy mean nasty shifty I hate that place they close ea

Keep the 2 lady like the ones on New Cut rd or retrain the other about respect ,smile,professional not frown like I'm taking money out of there checking acc and speaking don't cost a dime it's alway crowded on new cut and I know why

4 juni 2023
Logo Advance America - Louisville - 5510 New Cut Road

Antwoord van Advance America - Louisville - 5510 New Cut Road

Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.

Beoordeeld met 5 van de 5 sterren

I just absolutely love you girls..

I just absolutely love you girls... Missy and Lauren are just so sweet..... Even when I pay off my loan, I still have to go see them.... There my extended family and as long as they are there I will keep coming back... If they ever leave, I'm done

29 april 2023
Logo Advance America - Louisville - 5510 New Cut Road

Antwoord van Advance America - Louisville - 5510 New Cut Road


Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.

Beoordeeld met 5 van de 5 sterren

Great service

Everyone is very nice and professional

20 april 2023
Logo Advance America - Louisville - 5510 New Cut Road

Antwoord van Advance America - Louisville - 5510 New Cut Road

Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.

Beoordeeld met 5 van de 5 sterren

Great customer service

Love this team. Usual customer here and this is the only branch I Will go to! So friendly and fast

1 november 2022
Logo Advance America - Louisville - 5510 New Cut Road

Antwoord van Advance America - Louisville - 5510 New Cut Road

Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!

Beoordeeld met 5 van de 5 sterren
Logo Advance America - Louisville - 5510 New Cut Road

Antwoord van Advance America - Louisville - 5510 New Cut Road

Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!

Beoordeeld met 5 van de 5 sterren

Lori who takes care of her customers is…

Lori who takes care of her customers is very friendly always has a great smile on her face I recommend dealing with her at all times she always makes you smile and make sure you have a good day

2 augustus 2022
Logo Advance America - Louisville - 5510 New Cut Road

Antwoord van Advance America - Louisville - 5510 New Cut Road

Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!

Beoordeeld met 5 van de 5 sterren

Wonderful service professional

Wonderful service professional, kind and knowledgeable.

30 juli 2022
Logo Advance America - Louisville - 5510 New Cut Road

Antwoord van Advance America - Louisville - 5510 New Cut Road

Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!

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