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Lees wat reviewers zeggen

Beoordeeld met 1 van de 5 sterren

Do not use this company if you have red Mazda paint as they cannot repair this without it having the 'orange peel' effect. Went back twice and still awful (brought it back in the rain too to try and... Toon meer

Beoordeeld met 5 van de 5 sterren

We brought our car in with a major side panel rotting issue. This was solved allowing us to keep our car running for a few more years. The staff were fantastic. Every opportunity was taken to keep cos... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

it took over 7 weeks and numerous calls for the insurance company to deliver the car to the right place.it then only took AD Williams 48 hours to forward their quotation. with Lauren in particular kee... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I unfortunately hit a large deer and sustained quite a bit of damage to my golf. One quick form filled in online resulted in ADWilliams phoning me to arrange the repair. I was able to drop the car off... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Autoreparatie en -onderhoud

Geschreven door het bedrijf

At AD Williams we know that being without your vehicle can be an inconvenience. That’s why we offer a hassle free service, completing every repair as quickly as possible whilst ensuring outstanding quality. It’s no accident that we are BSI accredited accident repair centres. We’ve been helping motorists get back on the road after accidents for more than 30 years. Our state of the art body shops are fully equipped to meet manufacturers’ standards for your peace of mind. We only use genuine replacement parts to maintain the safety, integrity (and value) of your vehicle. Our highly trained technicians’ workmanship is guaranteed for three years. We use the latest repair technology including Smart Repair (Small Medium Area Repair Technology) and tackle all types of repair including small scratches, dents, alloy wheel refurbishments and windscreen repairs. We’re a one stop shop for first class, rapid repairs and can manage all the insurance paperwork and negotiations on your behalf. Find our nearest garage to you.


Contactgegevens


4,3

Uitstekend

TrustScore 4.5 uit 5

3K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Geen gegevens bekend over review-uitnodigingen

Dit bedrijf heeft hun klanten niet uitgenodigd, dus reviews zijn mogelijk niet representatief

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Beoordeeld met 5 van de 5 sterren

They are very helpful and reliable.

They are very helpful and reliable.
Simple Amazing service.

8 november 2024
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Antwoord van AD Williams

We appreciate you taking the time to leave a review. Your feedback is very important to us.
If we can be of any further assistance, please don’t hesitate to contact us.
AD Williams Coachworks – Customer Care Team

Beoordeeld met 5 van de 5 sterren

Very professional

Very professional, polite service, job perfectly done, excellent communication.

15 november 2024
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Antwoord van AD Williams

We appreciate you taking the time to leave a review. Your feedback is very important to us.
If we can be of any further assistance, please don’t hesitate to contact us.
AD Williams Coachworks – Customer Care Team

Beoordeeld met 5 van de 5 sterren

Good and friendly service.kept informed…

Good and friendly service.kept informed of progress. Car returned in clean and delivered directly to my home.

14 november 2024
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Antwoord van AD Williams

We appreciate you taking the time to leave a review. Your feedback is very important to us.
If we can be of any further assistance, please don’t hesitate to contact us.
AD Williams Coachworks – Customer Care Team

Beoordeeld met 5 van de 5 sterren

Excellent service and a great job on…

Excellent service and a great job on our car

14 november 2024
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Antwoord van AD Williams

We appreciate you taking the time to leave a review. Your feedback is very important to us.
If we can be of any further assistance, please don’t hesitate to contact us.
AD Williams Coachworks – Customer Care Team

Beoordeeld met 1 van de 5 sterren

Very unsatisfied

Customer service is ok. The repairing team is the one that is bringing the company down. I had my car “fixed”. This is what they do, they “fix” the car, they don’t repair cars. Verry unhappy with the “repair”, also the car went out from they’re garage more scratched than it was. Thank you AD Williams for nothing.

14 november 2024
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Antwoord van AD Williams

We are sorry to read of your disappointment with AD Williams.
Please email feedback@adwilliams.net with details of your concerns including your registration so we can investigate further.
AD Williams Coachworks – Customer Care Team

Beoordeeld met 4 van de 5 sterren

Communications was an issue, initially...

Communication was an issue initially. However, once that was pointed out the improvement and response was immediate, positive and productive.

Well done and thank you...

14 november 2024
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Antwoord van AD Williams

We appreciate you taking the time to leave a review. Your feedback is very important to us.
If we can be of any further assistance, please don’t hesitate to contact us.
AD Williams Coachworks – Customer Care Team

Beoordeeld met 5 van de 5 sterren

Amazing

They were amazing, I love to work they did on my car. They cleaned it for me upon return and they were so nice to me. It was an all round good experience for me.

14 november 2024
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Antwoord van AD Williams

We really appreciate you taking the time to share your feedback with us, and it’s great to hear you received such a great level of customer service, if we can be of any further assistance please don’t hesitate to get in contact.
AD Williams Coachworks – Customer Care Team

Beoordeeld met 5 van de 5 sterren

The car was collected at the arranged…

The car was collected at the arranged time - repaired extremely well and returned to me cleaned throughout and even the wheels looked great. Thank you for your help - a first clas job!

7 november 2024
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Antwoord van AD Williams

We really appreciate you taking the time to share your feedback with us, and it’s great to hear you received such a great level of customer service, if we can be of any further assistance please don’t hesitate to get in contact.
AD Williams Coachworks – Customer Care Team

Beoordeeld met 5 van de 5 sterren
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Antwoord van AD Williams

We really appreciate you taking the time to share your feedback with us, and it’s great to hear you received such a great level of customer service, if we can be of any further assistance please don’t hesitate to get in contact.
AD Williams Coachworks – Customer Care Team

Beoordeeld met 5 van de 5 sterren

Great service

Great service, friendly team

15 november 2024
Review zonder uitnodiging
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Antwoord van AD Williams

We really appreciate you taking the time to share your feedback with us, and it’s great to hear you received such a great level of customer service, if we can be of any further assistance please don’t hesitate to get in contact.
AD Williams Coachworks – Customer Care Team

Beoordeeld met 3 van de 5 sterren

My insurance chosen them

My insurance chosen them
They didn’t do best job if i am completely honest , the plastic trim on front bumper was damaged needed replacing but they just sanded it (it looks good but when you touch it its not smooth and color is different )
They kept changing estimated time which is not professional
Also on last day they called and said they cant find wheel locking key which is not right they should have said it first day after investigation when they knew they need to refurb the alloys

13 november 2024
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Antwoord van AD Williams

We are sorry to read of your disappointment with AD Williams.
Please email feedback@adwilliams.net with details of your concerns including your registration so we can investigate further.
AD Williams Coachworks – Customer Care Team

Beoordeeld met 5 van de 5 sterren

Great service and friendly staff

Great service and friendly staff. Paul was very good and would definitely use ad williams again.

13 november 2024
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Antwoord van AD Williams

We really appreciate you taking the time to share your feedback with us, and it’s great to hear you received such a great level of customer service, if we can be of any further assistance please don’t hesitate to get in contact.
AD Williams Coachworks – Customer Care Team

Beoordeeld met 5 van de 5 sterren

Good quality service

Efficient pick up and drop off as well as fixing time. Completed early as well.

13 november 2024
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Antwoord van AD Williams

We appreciate you taking the time to leave a review. Your feedback is very important to us.
If we can be of any further assistance, please don’t hesitate to contact us.
AD Williams Coachworks – Customer Care Team

Beoordeeld met 5 van de 5 sterren

Helpful service for confused clients

When information was required I was unable to use links provided but a telephone call explaining my problem was courteously received and alternative arrangements made. No fuss just pleasant competent service given

12 november 2024
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Antwoord van AD Williams

We appreciate you taking the time to leave a review. Your feedback is very important to us.
If we can be of any further assistance, please don’t hesitate to contact us.
AD Williams Coachworks – Customer Care Team

Beoordeeld met 5 van de 5 sterren

Service above and beyond. 5 Star.

My car was picked up and taken away for repair. I mentioned to Driver Paulo that I would struggle without it due to my wife being disabled. Paulo must have passed this information on, as my car was repaired and returned to me the very same day! All communication has been first class. Including Paulo. A really nice guy.

13 november 2024
Review zonder uitnodiging
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Antwoord van AD Williams

We really appreciate you taking the time to share your feedback with us, and it’s great to hear you received such a great level of customer service, if we can be of any further assistance please don’t hesitate to get in contact.
AD Williams Coachworks – Customer Care Team

Beoordeeld met 5 van de 5 sterren

Excellent

Smooth, timely process and carried out to an exceptionally high standard.

13 november 2024
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Antwoord van AD Williams

We appreciate you taking the time to leave a review. Your feedback is very important to us.
If we can be of any further assistance, please don’t hesitate to contact us.
AD Williams Coachworks – Customer Care Team

Beoordeeld met 5 van de 5 sterren

Excellent customer service

Excellent customer service. They went the extra mile to be helpful.

12 november 2024
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Antwoord van AD Williams

We really appreciate you taking the time to share your feedback with us, and it’s great to hear you received such a great level of customer service, if we can be of any further assistance please don’t hesitate to get in contact.
AD Williams Coachworks – Customer Care Team

Beoordeeld met 5 van de 5 sterren

Great job!!!!

Friendly reception staff. Marvellous repair job. Very pleased indeed.

12 november 2024
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Antwoord van AD Williams

We appreciate you taking the time to leave a review. Your feedback is very important to us.
If we can be of any further assistance, please don’t hesitate to contact us.
AD Williams Coachworks – Customer Care Team

Beoordeeld met 5 van de 5 sterren

Excellent service

Excellent service. Kept me updated with my repair. Helpful, friendly staff made the process easier.

5 november 2024
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Antwoord van AD Williams

We really appreciate you taking the time to share your feedback with us, and it’s great to hear you received such a great level of customer service, if we can be of any further assistance please don’t hesitate to get in contact.
AD Williams Coachworks – Customer Care Team

Beoordeeld met 5 van de 5 sterren

The service was exemplary

The service was exemplary. I was well informed and updated regularly from phone calls to texts and updates on the computer. The work was outstanding, like getting a brand new car, I was very impressed. High quality staff and building set up when I went to visit.

1 november 2024
Logo AD Williams

Antwoord van AD Williams

We really appreciate you taking the time to share your feedback with us, and it’s great to hear you received such a great level of customer service, if we can be of any further assistance please don’t hesitate to get in contact.
AD Williams Coachworks – Customer Care Team

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