AEROLINK MINICAB TRANSFERS LTD Reviews 

Todo perfecto a pesar de un vuelo que se retrasó y de coincidir con la maratón de Londres que complicaba el tráfico

I found the driver immediately as soon as I picked up my luggage. He clearly explained where the pickup point was, which made everything very easy. The driver was professional, and the car was clean. It’s a great company to book with for airport transfers—highly recommended.

Our drivers were communicating with us regularly, on time and a pleasure to ride with. A great customer service experience from beginning to end

Had to wait 20 minutes after we collected our luggage. The driver sent a message she was in the toilet. The reason we booked a taxi was to be stress free on arrival to a new country.

We had to wait 20 minutes after we cleared customs and collected our luggage. She said she was in the toilet.

The driver was courteous and nice.
She initially opened the window because of the smell of her snacks but the weather was cold (8 degrees) and closed the window.

She took a slight detour to show us a popular area.

Buen viaje. Muy buena comunicación previa. Buen coche para el viaje al igual que en la ida. Puntualidad. Si vuelvo a Londres volveré a confiar en su servicio.

Der Fahrer war zuverlässig, pünktlich vor Ort. Unkomplizierte Bestellung und Bezahlung, jederzeit wieder

Trato amable y conducción segura.
Todo fue sobre ruedas.

Top class
Cheaper than Uber
On time. Great driver. Couldn’t ask for more

We used this company to pick up and drop us from Heathrow airport , they are on time and very helpful, highly recommended.

Having airport pickup waiting for you at a strange airport is amazing. This company was great from the start. Communication was first class, waiting area was easy to find. The car was spotless, the driver was was very polite, helpful and made the journey very pleasant. I can’t recommend this company highly enough.

The driver was very professional and kind. We felt very comfortable and secure.

On time, very friendly and nice to chat driver. Car was also clean and had enough storage. Thank you

I recently booked a roundtrip airport transfer and had a mixed experience.

To start, both drivers were very kind! They were professional and courteous. The return journey in particular was excellent (thank you Abdul- what a gem of a human!!!).

However, the arrival service (the primary reason I chose this company) was not delivered as booked or paid for.

I had specifically arranged a meet-and-greet inside the arrivals hall, as I was travelling with my 78-year-old mother after a 7-hour overnight flight from overseas.

No one was there to meet us.

Instead, I had to manage luggage for both of us and navigate the airport while trying to follow instructions over the phone from the driver. I was told there was an accident in the car park preventing access, yet there were clearly many other drivers inside the terminal with signage, which made this explanation difficult to accept.

In addition, the vehicle provided on arrival was not clean and appeared quite run down (not the end of the world, but cleanliness is always appreciated).

I raised these concerns directly with the company. While they acknowledged the issue, they only offered a discount on a future booking rather than addressing the fact that a paid service was not provided. I followed up requesting a partial refund and received no response.

It is disappointing as the drivers themselves were professional, but the core service failed and the lack of resolution is equally concerning.

I would recommend confirming exactly what will be delivered before booking.

When I had not turned on my phone as soon as the plane landed the company called me to remind me the driver needed to be in contact. Our driver Abdul Samad then stayed in contact with us as soon as we landed and our progress through immigration and baggage. He sent exactly where to meet as we exiting customs and then walked us out and to the car. The process was very clear and easy. We would definitely use this service again.

Our driver was early,polite and informative.we had pleasant safe trip to the airport. Thank-you!

Sehr zuverlässig, sehr gute Kommunikation, angenehme Fahrt!

Eccezionali, penso che sia l'agenzia migliore con la quale ho mai avuto a che fare, mi hanno annullato il volo e sono stati gentilissimi a gestire e riprogrammare il trasferimento aeroporto/hotel , consigliatissimi. TOP

Nous avons passé un agréable séjour dans votre hôtel ! Merci beaucoup tout était parfait

👍👍👍👍👍 very good!

Driver came on time, excellent service.