Absolutely disgusting in there. Mould everywhere and they try to cover it up or dust it off. Or get the workers to ‘oh just cover it in paint’ letting customers walk away with mould ridden items is ap... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
My last 2 orders have been a bit problematic as the shoes ordered in each case were out of stock despite showing availability online. Nonetheless the service and communication was excellent and a solu... Toon meer
Bedrijf heeft geantwoord
Very pleased with the product and service. I placed my order late on a Friday and paid for the next day delivery. I emailed their customer service department Monday morning, to explain the reason for... Toon meer
Bedrijf heeft geantwoord
Customer service is superb! Placed an order for 2 items and the following day received a call from a wonderfully polite member of staff to let me know that 1 item was out of stock but more was due... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Free delivery over £100 and 90 day returns on all products. We offer a fabulous range of country clothing & footwear available to buy online as well as in-store. We are stockists of leading country brands including Ariat, Barbour, Dubarry, Le Chameau, RM Williams, Harkila and Barker Shoes.
Contactgegevens
77 Harborough Road, Kibworth, LE8 0RF, Leicestershire, Verenigd Koninkrijk
- 0116 4105440
- support@afarley.co.uk
- afarleycountryattire.co.uk
4,2
Goed
2K reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 94% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 48 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Fantastic bit of kit and a great…
Fantastic bit of kit and a great personal service. Couldn’t be happier with my purchase.
10 juli 2026
Review zonder uitnodiging
Antwoord van A Farley Country Attire
Thank you so much for your wonderful review! We're delighted to hear that you're so pleased with your purchase and that you enjoyed the personal service you received.
Your kind words mean a lot to the team, and we really appreciate your support. We hope you enjoy your new purchase and look forward to welcoming you back again soon!
Kind regards,
A Farley Country Attire. ☺️
Absolutely disgusting in there
Absolutely disgusting in there. Mould everywhere and they try to cover it up or dust it off. Or get the workers to ‘oh just cover it in paint’ letting customers walk away with mould ridden items is appalling. But money talks to these guys. The ignorance to the workers also working in such revolting work conditions says everything really. Avoid at all costs!
1 oktober 2025
Review zonder uitnodiging
Antwoord van A Farley Country Attire
We're truly sorry to hear that your experience with us in store has left you feeling disappointed.
Emmie, our Customer Service Manager, is very keen to speak with you personally to better understand what has happened and see what we can do to put things right. Please could you get in touch with her at emmie@afarley.co.uk at your earliest convenience.
We genuinely appreciate your feedback and hope to have the opportunity to resolve this for you.
Kind regards,
A Farley Country Attire.
Great product with helpful customer service
22 juli 2026
Review zonder uitnodiging
Antwoord van A Farley Country Attire
Thank you so much for your 5-star review!
We're delighted to hear that you're pleased with your purchase and that you found our customer service team helpful. Your kind words really do mean a lot to us, and we hope you enjoy your product.
We look forward to welcoming you back!
Kind regards,
A Farley Country Attire
My last 2 orders have been a bit…
My last 2 orders have been a bit problematic as the shoes ordered in each case were out of stock despite showing availability online. Nonetheless the service and communication was excellent and a solution was found. It would be helpful to have a consolidated stock tracking system to avoid this problem. Overall I am happy with the shoes in the end.
8 juli 2026
Review zonder uitnodiging
Antwoord van A Farley Country Attire
Thank you for your kind review.
We're sorry that your recent orders were affected by stock availability issues, but we're pleased our team was able to find a solution and keep you updated throughout. We also appreciate your feedback regarding our stock system and will certainly take it on board as we continue to improve.
We hope you enjoy your new shoes, and we look forward to seeing you again soon!
Kind regards,
A Farley Country Attire.
Ordered a yeti cooler
Ordered a yeti cooler, I had to message them about the delivery time as it wasn’t progressing and they sorted it the next day for me. Would use them again.
8 juli 2026
Review zonder uitnodiging
Antwoord van A Farley Country Attire
Thank you so much for taking the time to leave us a review!
We're sorry there was a delay with your order initially, but we're really pleased we were able to get everything sorted quickly for you. We truly appreciate your patience and are delighted to hear you'd use us again. We look forward to serving you in the future! 😊
Kind regards,
A Farley Country Attire.
Discount code wouldn't work online so I…
Discount code wouldn't work online so I phoned and helpful staff applied it for me.
26 juni 2026
Review zonder uitnodiging
Antwoord van A Farley Country Attire
Thank you for taking the time to leave us a review! We're so pleased our team could help get your discount code applied over the phone and make the ordering process nice and easy for you. We really appreciate your support and hope you enjoy your purchase. We look forward to helping you again soon! 😊
Kind regards,
A Farley Country Attire
Great boots from here
Great boots from here, and great range of products and prices. Delivery is slow, otherwise would have given 5 stars
14 juli 2026
Review zonder uitnodiging
Antwoord van A Farley Country Attire
Thank you for your review! We're delighted to hear you're happy with your boots and that you liked our range of products and prices. We're sorry to hear the delivery took longer than expected, and we appreciate your feedback. We'll continue working to improve our delivery times, and we hope to provide you with a full five-star experience next time. 😊
Kind regards,
A Farley Country Attire.
Great product and good delivery.
22 juni 2026
Review zonder uitnodiging
Antwoord van A Farley Country Attire
Thank you so much for your lovely review! We're delighted to hear you were pleased with both your purchase and the delivery. We really appreciate your support and hope to see you again soon.
Kind regards,
A Farley Country Attire
Rapid delivery and good communication…
Rapid delivery and good communication from Farley together with receiving excellent Orca Bay deck shoes, great product at competitive price. A totally happy result from an excellent company selling excellent product.
26 juni 2026
Review zonder uitnodiging
Antwoord van A Farley Country Attire
Thank you so much for your fantastic review! We’re delighted to hear that you were pleased with the rapid delivery, our communication, and your new Orca Bay deck shoes.
It’s wonderful to know you found the shoes to be great quality and competitively priced. Your kind words about both our products and service really do mean a lot to the whole team.
Thank you for your support, and we look forward to welcoming you back to A Farley Country Attire again soon!
Kind regards,
A Farley Country Attire. ☺️
Awful customer services, never received item, requested refund.
Awful customer services, ordered item, with 2-5 working days delivery, advised (after contacting) delivery by the Monday, nothing, contacted again, no apology just stated that in 24/48 hours I will receive my item. Still no tracking information several days later. Requested refund, which I received almost immediately.
Purchased the same expensive item elsewhere with next day delivery.
Very bad experience, will never shop here again.
7 juli 2026
Review zonder uitnodiging
Antwoord van A Farley Country Attire
We're very sorry to hear that your experience with us has left you feeling this way.
Our Customer Service Manager, Emmie, would really appreciate the opportunity to speak with you personally and see if there's anything she can do to help. If you would be willing, please email her at emmie@afarley.co.uk and she'll be happy to look into everything for you.
We genuinely value your feedback and hope we have the chance to put things right.
Kind regards,
A Farley Country Attire
Very pleased with the product and…
Very pleased with the product and service. I placed my order late on a Friday and paid for the next day delivery. I emailed their customer service department Monday morning, to explain the reason for the next day delivery. I received a response within an hour confirming my order will be out for delivery that day. It arrived on Tuesday. Very pleased with the product
19 juni 2026
Review zonder uitnodiging
Antwoord van A Farley Country Attire
Thank you so much for your lovely review! We’re delighted to hear that you were pleased with both the product and the service you received.
Thank you as well for your understanding regarding the delivery. We’re glad our customer service team could respond quickly and keep you updated, and it’s great to know your order arrived safely on Tuesday.
We really appreciate your support and hope to welcome you back again soon!
Kind regards,
A Farley Country Attire. ☺️
They have still not refunded my money…
They have still not refunded my money since the 18th not good.
4 juli 2026
Review zonder uitnodiging
Antwoord van A Farley Country Attire
Thank you for your review.
We're very sorry to hear this. Please could you get in touch with our Customer Service Manager as soon as you can at emmie@afarley.co.uk? She will be happy to look into the status of your refund and ensure this is investigated for you as quickly as possible.
Kind regards,
A Farley Country Attire
Great service my order was promptly…
Great service my order was promptly dealt with, it arrived within a week
Dealt with A Farley Country Attire many times, highly recommended them
25 juni 2026
Review zonder uitnodiging
Antwoord van A Farley Country Attire
Thank you so much for your wonderful review! We’re delighted to hear that your order was processed promptly and arrived within a week.
It means a lot to us that you’ve chosen to shop with A Farley Country Attire on multiple occasions, and we really appreciate your continued support and recommendation. We look forward to welcoming you back again soon!
Kind regards,
A Farley Country Attire. ☺️
Antwoord van A Farley Country Attire
Thank you for your kind review! We're so pleased to hear that you found our service efficient. We really appreciate your support and hope to welcome you back again soon. 😊
Kind regards,
A Farley Country Attire
Two weeks later my order still hasn’t been dispatched!!!
Update: Company is legit, but maybe didn’t have the physical product in their stock. A bit of a stress when ordering for a specific date! It arrived the day after this review.
Original: Placed an order on the 16th, they replied the day after they didn’t have the colour I ordered, I changed the colour. On the 24th I emailed again and they said it should arrive within 48-hours. 48-hours later, guess what? You guessed it, still not arrived!! It hasn’t even been dispatched!! I think they sell products they don’t have and are not able to get within the time they promise. £300 later, should I just contact my card issuer and cancel this order? Hope it’s not a scam…
16 juni 2026
Review zonder uitnodiging
Antwoord van A Farley Country Attire
I am terribly sorry to read this and sincerely apologise for the experience you've had.
Unfortunately, I have been unable to locate an order under your name, so I would really appreciate it if you could get in touch with Emmie, our Customer Service Manager, at emmie@afarley.co.uk with your order details.
She will personally investigate this as a priority and do everything possible to get this resolved for you as quickly as possible.
We sincerely apologise for the frustration and inconvenience caused, and we look forward to putting this right.
Kind regards,
A Farley Country Attire.
Customer service is superb!
Customer service is superb!
Placed an order for 2 items and the following day received a call from a wonderfully polite member of staff to let me know that 1 item was out of stock but more was due in within a few days. I was provided with options on how to proceed and they could not have been more helpful. I was busy working though, so I had to rush off the phone. First time shopping here but on this experience I shall return. Thank you
25 juni 2026
Review zonder uitnodiging
Antwoord van A Farley Country Attire
Thank you so much for taking the time to leave such a lovely review! We're absolutely delighted to hear about your first experience shopping with us.
Whilst we're always disappointed when an item is temporarily out of stock, we're pleased our team was able to contact you promptly, explain the situation, and offer suitable options. Providing honest communication and helpful service is something we take great pride in, so your kind words really do mean a lot.
Thank you once again for your support. We look forward to welcoming you back in the future and hope to provide another five-star experience! 😊
Kind regards,
A Farley Country Attire
The staff in the shop are fantastic
The staff in the shop are fantastic. Very helpful. I brought some boots the quality is excellent very please customer I’ll be back
1 juni 2026
Review zonder uitnodiging
Antwoord van A Farley Country Attire
Thank you so much for your wonderful review! We're absolutely delighted to hear that you had such a positive experience in our store. Our team always strives to provide friendly, helpful service, so it's fantastic to know they made such a great impression. We're also thrilled that you're pleased with the quality of your new boots. Thank you for your kind words and support—we look forward to welcoming you back again soon! 😊
Kind regards,
A Farley Country Attire
First Time Buyer
Received the shoes ordered and they are excellent. Ordering and delivery very efficient.
31 mei 2026
Review zonder uitnodiging
Antwoord van A Farley Country Attire
Thank you for taking the time to leave your review and for choosing A Farley Country Attire for your first order.
We're delighted to hear that you are pleased with your shoes and that both the ordering process and delivery met your expectations.
We did notice that your review was rated 4 stars rather than 5, and we would be very keen to understand if there was anything we could have done better. Unfortunately, we have been unable to locate your order from the information provided with the review.
If you would be happy to share any feedback, please contact Emmie, our Customer Service Manager, at emmie@afarley.co.uk and we would be grateful for the opportunity to learn from your experience and continue improving our service.
Kind regards,
A Farley Country Attire
Great communication
Great communication, fast delivery. Will use again.
16 juni 2026
Review zonder uitnodiging
Antwoord van A Farley Country Attire
Thank you for your fantastic review! We're delighted to hear that you were pleased with both our communication and delivery service. We really appreciate your support and look forward to serving you again in the future 😊
Kind regards,
A Farley Country Attire.
Orders take a long time to arrive as…
Orders take a long time to arrive as whilst it appears the company holds the stock on their website they actually order it when they receive a customer order so goods take a considerable time to arrive.
Delays in the delivery meant I had to cancel and re-order to a non UK address which resulted in additional customs charges of €157 on an order with a value of €318.
Their customer services were unhelpful when I was asked to pay the additional charges.
18 mei 2026
Review zonder uitnodiging
Antwoord van A Farley Country Attire
Thank you for your feedback.
I’m really sorry to hear about your experience and for the frustration this has caused. Our Customer Service Manager, Emmie, has been in touch with you directly to help resolve this for you. Please could you kindly get back to her so we can get this sorted as quickly as possible.
Kind regards,
A Farley Country Attire. 🙂
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.