Affinity Find Reviews 

Ordered a pair of shoes on 22nd March. They arrived to the UK within a couple of weeks, which was good, but they were sent from China and were also the wrong size, which wasn’t good. I sent them back following all return instructions to USA at my own expense, but then heard nothing more. I have been sending e-mail after e-mail and just get a standard reply each time. Luckily I paid with PayPal so after 4 months of hearing nothing I have raised a dispute so should hopefully get my money back (although not for the return postage). Proper scam. Avoid at all costs.

We saw an add in Facebook for a set of black Onyx flatware on a Friday.
The next day after hearing from the Better Business Bureau horror stories in regards of Affinity we decided to cancel our order. On Saturday we send them an email that was acknowledge on Monday telling us that they understood and that an Associate will contact us to resolve the issue. Nobody contacted us and the next week we received an email informing us that the items had been shipped (from China. It was the first time that the origin of the product was disclosed. Again we received an email from affinity informing us of their understanding and that an Associate would contact us.
A month latter the product was presented by the Post Office and we refused delivery sending it back to the factory.
The website of affinity showed it delivered to our door.
A month later the website of China Post showed the package delivered back to the factory in China. And now after several email Affinity is no longer answering our email!
They are lying crooks! Save your money!!! The experience cost us $300.00!

Jacke wurde in der falschen Größe geliefert; Rücksendung wurde zwar akzeptiert ("wie großzügig"!), aber es wurden nur 80% des Kaufpreises erstattet ("restocking fee"). Und die Kosten für den Rückversand durfte ich auch selbst tragen. Völlig inakzetabel, da es ja um die Rückabwicklung einer von Affinity Find verschuldetet Fehlsendung ging. Langes Hin- und Hergeschreibe mit dem Custumer Service brachten zwar viel Verständnis auf Seiten der Mitarbeiter aber keine Abhilfe "due to our refund policy ...".
Einmal und nie wieder ....

I ordered several items ind November. I recieved all after several weeks. One pair of pants was the wrong size. So In Accordance with their return policy I paid postage sent back for exchange or return. Seven moths later, too many emails back and forth, and a complaint filed with the BBB that went unresponded to by them, I am still out $40. All I can do is pass the word like the rest on here these people suck.

Unacceptable !!!!!
Placed and paid for an order on March 23rd delivery never took place !!!! This is pure scam, sent dozen of mails but always same computerized message in return that you have to be patiënt .... bull bull bull ! Don't place an order with them, you will regret it and loose your money.

My experience with Affinity Find has been truly awful. I ordered three pair of pants. Two arrived. It’s been three months, and I still haven’t received the third pair. Their customer service responses always start out by saying they are “happy to help”, which represents nothing more than completely empty words. I’ve repeatedly stated my request for a refund to make up for the missing item. The fact is, the pants I did receive are ill-fitting, so it’s not as if I really want this missing item. However, I paid for them, they aren’t here, and I believe it’s reasonable to receive a refund. They continue to say I need to wait longer for the pants, which can then be returned or exchanged. It’s $50 to ship them back to China. I will never order from them again. Think twice before falling for what looks like a good deal...

Ordered 2 jackets. Received one jacket 5 weeks after I ordered it but the email indicated I had received both. The jacket I received was of good quality but sized too small when I went through the convoluted process off understanding the return policy it was apparent I would have to pay shipping costs to and from China, costing far more than I wanted to pay, and risking not receiving the jacket at all. So for $160 I have received a jacket I can’t wear and wasted time on communicating with a slick costumer service that assures me the other jacket will show up soon and they live to ensure my eternal joy and happiness and meet my needs ...while taking as much of my money they can get their hands on.

Rent fup. Har bestilt et par sko som jeg aldrig har modtaget.

Absolute shocker of a company!! Ordered a jacket in April, still not delivered Have asked for a refund and all you get is these hippified generic email responses. The one response I did get was that it was probably lost in transit and they will send another one which I have refused. The worst online company I have ever dealt with.Why are they still allowed to trade??. Wish I would have read the reviews before I placed an order..have let paypal deal with these shisters....DONT USE THEM!!

I wanted to exchange my products so I paid to send them back, it has now been five months and I never received my exchange. I have tried to receive a refund for the original amount paid and they change the reference on the email everytime.

DO NOT BUY ANYTHING FROM THIS COMPANY

I ordered some cargo trousers received them after a month
very poor quality threads of stitching loose everywhere and would not last 5 mins in wild
returned at my own expense
Still no refund after 8 weeks

very dodgey

I'm sorry that I didn't review these reports before ordering from this company.

I ordered black pants. They sent grey. I asked about returning them, and they said they would not pay for shipping. They also sent me a link to the company FAQS. Section 11 of their own FAQS said that if they sent the wrong merchandise, they would send the right one at no cost to the buyer. Repeated attempts for them to do that did not work.

Fortunately, I paid through PayPal, and filed a dispute. PayPal eventually said they would refund the money if I sent the item back with proof of a tracking number to PayPal. I still had to pay for postage to do that, but at least it was sent to an address in Seattle, not somewhere in China.

Horrible company. Here is the owners email Jonathan Smith
jonathan at clearcreekms.com sorry can't include the actual email address using the at sign

Do not order from this company. I order a jacket and they lost my order and then when I finally got the jacket it was too small. Sizes are not accurate. I sent the jacket back and they never sent me a replacement nor gave me a refund. The customer service is a joke. They say they are looking into it and referring it to a higher authority but never get any action.
Clearly a scam company. Not sure how they stay in business. Just be prepared to lose your investment.

Scam Company!!! Sizes are Chinese super small!! Ordered a Men’s 3XL fits me like a Men’s SMALL.

Exchange is a joke 30 day return to China. Would have cost me $178 CDN to return a coat within that 30 day window on an item that cost $99 US.

Complete scam of a company. Returned an item and all I got was auto replies for 6 months. These amateurs are ripping people off with their returns and the product was crap, nothing like the picture.

Big Scam,

I ordered two Track pants $ 101 - June 18
nice smart website - I guess that is the trick to lure us in - since then no communication or delivery and no one replies to inquiries, plus Tracking system is down every day .

Stay away - this appears to be a Scam page

I ordered two pair of hiking pants. The worst fit and quality I’ve ever seen. which was expensive, three months ago, I sent them back immediately and have not received my refund. My credit card after had unauthorized transactions. (May be a coincidence) The bank caught it right away. I will NEVER, buy from them again...and am boycotting anything made in China!

I purchased hiking pants. They sent me the wrong size. I returned the pants 5 months ago. I have not received the correct size. I asked for a refund instead along with a refund for the return shipping costs. I keep getting generic email responses that say they are working on it. This company has the poorest customer service I have ever encountered. DO NOT purchase from them!!!!!

UWAGA! OSZUŚCI!
Przyszedł bubel, który chciałem zwrócić - bez szans.
Odesłałem spodnie, najpierw udawali, że potrzebują czasu, teraz już nikt nie odpowiada - ani spodni, ani pieniędzy!

WARNING! Scammers!
There was a sell that I wanted to return - no chance.
I sent my pants off, they pretended they needed time, now no one answered - neither pants nor money!