Affinity Find Reviews 

If I could give less than 1 star I would. Pants took a month to arrive. No replies to my emails asking where the pants were. When they finally arrived it was too late to wear them as we had snow. Wore them for the first time this past weekend (may 13, 2018). They are not water repellent on all parts of the pants, only the black part of the hiking pants are water repellent, the other parts at the waist, inside the thighs, behind the calves absorb water. Right pocket zipper broke after having them on for 10 minutes, zipper came right off and into my hand. Left pocket came off half the track after wearing the for a few hours. Emailed the company and they said they couldn't help me as it was past 30 days, even though their guarantee policy says nothing of the sort. Don't buy from these people. Womens Outdoor HIking Trekking Pants.

So the official stance of Affinity Find is that they will not refund return shipping.

Their product was not as described, defective and yet they will not refund unless I return at my own cost.

Nowhere in their policies or faqs do they say that return shipping is on the buyer.

They do repeatedly say that it's no problem to return unused items if we don't like them, they are defective or they sent the wrong item.

Right on the page of the item I bought is a statement of guarantee and Zero risk.

I read their policies before I purchased to make sure I could return it.

When the bag came and it was a piece of garbage I began to initiate the refund procedure as their policies ask me to.

In their procedures they say that you have to get the go ahead to return before returning the item. So after 2 or 3 emails where the response was to read the faqs and the policies or copies of part or the whole of them I finally got specific and asked "so does this mean you will accept my return?" And they finally gave me the go ahead.

They sent me the address to send it to and that's when I realized where the item came from and I began to feel very dumb for not looking further into this company before ordering.

I went to the Post office to find the cheapest way with tracking to send this back. $25 USD!!!

I came back home to send another email asking specifically whether they refund the return shipping as well since it was their product that was defective and not just that I didn't like it.

After being told to read the faqs and policies again several times (where they don't address this question at all) I had to tell them to stop sending me that response and answer my question.

The answer was "no as we ship all over the world and cannot have a relationship with every post office"

Blaaaahhhbh

So.... I have made a claim through paypal I hope they can give me satisfaction. This shoddy bag is still sitting here in it's original packaging... awaiting it's eventual fate of the dustbin. I almost feel sorry for it. It could have been a good bag, but it isnt. It could have been an inexpensive bag, but it wasn't. It could have brought a moment of happiness that I finally found the bag I've imagined for a long time, but it didn't.

This company has no pride in the quality or accuracy of their product. I ordered the bomber jacket as a gift. It took over a month for delivery. I ordered an XL, received a 3XL which was still too small and the snaps fell off when removing it from the bag the first time. I was embarrassed to even admit that I had purchased such a poorly made item without researching the company first.

Never answer emails even one sent by PayPal after I raised a complaint with PayPal. Received email from them exactly 1 week after I ordered to say goods had been dispatched quoted a tracking number with China post that turned out to be incorrect. Exactly another week later someone calling himself RANDY the Sales Director sent an email saying from the Tracking the goods were out for delivery(needless to say they never arrived) Another 2 weeks passed yet more emails unanswered

These people are flat out crooks. You think you are buying from a US company and it arrives from China. They send you the wrong item and they force you to return it to China at your cost. Went back and forth with them, just stupid excuses. I am going to take their jacket they sent me, pour gas on it, burn it and post it on U TUBE. I have never dealt with such ignorant people. Ordered a 2X when I only needed a 1X, they sent us a 4X and it is far to small. They must be sizing up midgets.

A disgusting web site. Worthless communication not answered in a timely manner. I am ready to report them to the RCMP website antifraud division

Fast service, good items. When help was needed, support was there trough it. The only "bad" point is the time/response when emails are sent. But I will do business again wiht Affinity. Thank you

I HAVE SENT THEM SEVERAL EMAILS AND NO RESPONSE. DO NOT SHOP THERE. BAD ! BAD ! BAD !

order shoes - over a month now still nothing delivered! unbelievable scam on Facebook. Never again.

Product took a month to arrive, everything seems to come surface from China, tracking is an absolute joke. Shoes are OK, maybe a little better than OK, but they arrived after I left for my event. Customer Service doesn’t read your questions, just boiler plates everything. Run Away, you can do better most any where else.

I ordered a jacket and pair of cargo pants from this company, believing they were based in Oregon. Turns out they are based in China. The jacket I ordered was size XL. I received a 3XL item. The pants never did arrive. Repeated emails to Affinity Find result only in badly worded responses asking that I return the jacket to China via trackable mail at my expense. To say I'm disappointed is an understatement. This is a highly unethical company.

I purchased a medium hoodie and was sent an extra large. I then received canned response after canned response until I gave in and shipped the item back, paying for my own shipping, then waited 2 more months for them to only partially refund me because they “don’t refund shipping” EVEN WHEN THEYRE THE ONES IN THE WRONG. Cheap Chinese warehouse company fronted in Washington with probably not a real person in the US working at the company.

THESE SANDALS ARE UNIQUE AND SO BEAUTIFUL. A COCKTAIL OF COLORS! LOVE THEM!♡♡♡♡♡♡♡♡♡

A joke. Trust nothing unless it's free.

I ordered a jacket in 3xl, a 5xl arrived and it wouldn't fit a large.

They answer emails with a canned reply ... and to ship it back, exceeds the cost of the item.

They SUCK !

TOTAL SCAM

Do not use, total scam.... Nice photos of top quality goods, reality is cheap Chinese rubbish (when it eventually turns up). I wouldn’t trust the positive reviews either as they are few and far between so I would certainly question their authenticity.

Also after complaining about the quality they sent me the “standard” email regarding sizing and needing the exchange for a different size which is bizarre since I bought a shoulder bag....

I just ordered my jacket first time,
And I received it in a week later.that is fast delivery.happy to deal with again

Realice una compra desde el mes de enero y es el momento que aún no la recibo

I purchased a jacket online from Affinity Find, the jacket arrived 35 days after order and payment. normally my size is mens L or XL, per their sizing chart I ordered a XXXL which arrived and is sized as a mens medium. Return? Affinity find requires an acceptance for return before return delivery. 5 emails have all been unsuccessful in this area. Also I have requested a paid shipping label for return which they have refused. I will never ever purchase from this company, also unlikely to purchase online from unfamiliar sources. This company is a total SCAM!!

I ordered a dogfight pilot jacket after seeing pictures of it on Facebook. It took one month to arrive and is the wrong size. After reading the other one star reviews on this site, i have stopped trying to contact Affinity Find. Their alleged help phone number is always busy. No way to leave a message. I think my lesson in this - never by from an add on social media and never order anything on line without checking the reviews. Had I come to this site first I would have never ordered. SCAM!

Jacket I ordered never came. Their self called “world class support team” never responded. They took my money and gave me a tracking number at the start looking all legit but the tracking number never updates. Wish I had looked here first as you can see a lot of reveiws saying if you do get it they are poor quality.
They have never responded to my emails. Guess I’m never getting a refund.
So avoid them!