Afternic Reviews 404

Had an issue with a domain showing "under review" so i sent the team a mail. They had the issue resolved in less than an hour and followed up. Great customer service

I received an email notification telling me that my domain has been sold via fast transfer and as I read through similar posts now, my nightmare begins on the payment. It was said that I should receive and email telling me what to do in the next 6-8 days but till nowbafter more than 10 days, nothing is happening and I do not know where and to whom to file a complain. The domain was transacted in access of 10k. Can anyone here share or have any advise? Thanks

My customer experience today via live phone call with Ivana was superb. She guided me where/how to navigate nuances of the site to locate the specific stats I sought. Well done Ivana!

Thank you!

شكرا لكم أتمنى أتبدلو المزيد من الجهد لتسريع عملية تحويل الدومينات إلى الزبون

I am with afternic from last 2 years. Their service is amazing and swift. They are continually enhancing their platform. Great work Afternic team!

Afternic has been exceptional for selling domains. Their platform is efficient, and the exposure my listings receive is impressive. Transactions are smooth, and their support team is top-notch. A trusted choice for domain sales.

The platform’s support is good, and responsive and even answered questions that are considered on other platforms as legal questions that require legal consultation with a lawyer. I sold a domain on it. It appears that it was sold using the Fast Transfer feature, which allows your domain and its price to appear wider and larger.

You can't even imagine what a stupid system they have. In afternic I sold a domain 20 days ago. They made me curse the day I sold it! The entire transaction has been completed. They took 25% commissions but when it comes to my money they keep neglecting it. I've been dealing with nonsense for 15-16days. I have sold almost 10 domains through Godaddy before, and instead of the payment account that has been used many times, so called accounting department is trying to make the payment with echeck, which is not used in Turkey. They know it better than me but Each time they try again and again, it charges a fee for a transaction that cannot be completed. I have tried to erase it from payee detaiks but system gave error many times. Finally did it but now they can see and keep trying to send echeck again. My remaining payment, which was 711 dollars, has decreased to 598 dollars, and there is still no decent support. A fiasco from start to finish. Stay away. Don't bother for 15-20 days like me. Damn company!!!

Update: As of 1st of August, no update from company side. They just asked for details after first review here but no resolution!

Very good service

Someone paid for 3 of my domains. It took 30 days. They are not paying me, and stole my domains! Ticket number is 05264550. We will take legal action if they don't fix. Using SEDO now. Telling all my domainer friends how bad you are.

Also: in the ticket, Pavel says how should use "message a TA" link to contact -- but you guys banned my account!

You WILL resolve this via email. you WILL give my domains back.

Great service and support!

Why would anyone do business with Afternic? They would if they want to loose their customers and get their business downhill.

Afternic is worst company to buy domains from. They are worst domain marketplace and if you want nothing but deceit, go for it.

I've been buying and selling names on Afternic since 2016 and have always had a great experience backed up by excellent service for those times when you need assistance.

Scammers, listing domains for sale which they don't own nor do their customers own and refuse to remove without you having to sign up for an account.
Be very wary if you're looking to get a domain from them.

Bonjour !!! afternic.com a mis aux enchères notre nom de domaine, sans que nous en soyons informés. En fait ce domaine nous appartient jusqu'en mai 2026 et nous avions l'intention de poursuivre l'abonnement. Le vrai responsable est en fait Google Domains qui a manipulé dans notre dos. Donc méfiance à tous les webmestres. Michel Walter

I was always attended to on email no matter how much my question or help i needed was. I really appreciate afternic customer service. Thank you so much

I'm happy with the good support

***UPDATE*** - 06/10/2024

Here we are, over a month later and now I'm disputing a "failed transaction" charge with afternic, as they're claiming to have attempted to make my deposit...here, read for yourself:

"our first payout attempt was failed due to no account being found, on May 06, 2024, and was on hold due to the same issue on the 10th of May. The account not being found error was because the information was incomplete, and modifications started to be done from the 14th to complete the profile created, marking the account as fully completed on the 17th, at 12:03:14."

This is absurd. So, not only did I have incomplete information, but after not updating anything, somehow my info was now complete and my payment could be disbursed?

Mind you, read around...this is one of the same issues many others have had. What a nightmare.
_________________________________

My domain was sold on May 4, 2024. I was told that my payment would be dispersed on the 8th...then the 10th...then the 11th. The information noted here was shared throughout the Afternic UI. After not receiving payment on any of the dates noted, I contacted customer service, who in turn told me it should be by the 15th. After not receiving on the 15th, I contacted Customer Service via email and was told that I would be contacted immediately, which I of course wasn't.

After contacting Customer Service again today, the 17th, I was advised that there was an issue with my payment method. Oddly enough, not only was this not mentioned in any previous communication, but upon checking with the representative on the line, there was no issue found. I was advised to email yet again and to expect my payment by Tuesday the 21st.

The runaround I've been getting is absurd. The feedback you'll read around the internet appears to be true, if I judge against my own personal experience.

This will undoubtedly be the first and last time I use afternic's services.