Afternic Reviews 404

Very slow to reply to emails. Zero coverage of my domain. I have expressed confusion in the process and feel I've got nowhere/not been supported. Moving my domain to another platform to sell.

(Update: I have responded to your response here on Afternic for more information, though it is ironic that you have replied here, rather than replying to my actual customer query email first. Look after your customers before you look after your PR! The last email you responded to took around a week to respond to. I really just want to sell my domain and need your support but the Afternic reviews are terrible and due to my own personal experience, I'm fast losing faith. Thanks so much.

The Most bad Experience as a Seller. i sent an email To Support and Agents, More Than 5 Days Without any Replay. This message to all domain Names Seller, Just Look For an other platform.

Yes, Afternic is very slow and difficult company to deal with. The reviews are correct!

I sold a domain through Afternic and completed the transfer on October 31. They emailed me on November 4 saying payment was sent, but as of November 12, I still haven’t received anything. I've contacted them multiple times, but their support team has been unable to tell me when the payment will actually be sent or what went wrong.

This level of service is unacceptable for a major domain marketplace. Other platforms handle payments quickly and keep sellers informed, but Afternic has only caused delays and frustration. If you’re considering selling a domain here, be aware that you may face unexplained payment delays and poor support.

I sold a domain recently and completed the transfer in the same day. But I had to wait for 10 days for Afternic to confirm this transfer and schedule the payout, then wait 7 days more for the money to be arrived in my bank account. Their supports all are terrible, send an email will need to wait for 2 - 3 days for their response, and all their replies are like an auto bot:"We're reviewing this...", "We're looking into this...", bla bla. Useless support at all. Super slow domain transfer and Payout.
I had to migrate all domains from Dan to Afternic because they're going to shut off. Everything Dan can complete in 2 days, Afternic need at least 2 weeks. I can't believe this is a Godaddy's brand!!!!

Terrible! I'm going to move all my domains out to Sedo or Namepros landers.

Afternic is absolutely useless and has a terrible user experience...

What I'm about to say should be considered carefully. Currently, all clients are facing issues with Afternic, as shown by the negative reviews and ratings. In contrast, dan.com offered a smooth experience from all angles and was excellent for us.

1. A Push Domain option should be added to speed up transactions.
2. Customer support should be fast and responsive—no more 'wait' responses.
3. All features we enjoyed on dan.com should be implemented on Afternic.

If these aspects aren’t improved, with no updates or changes, we’ll likely shift to better platforms like daaz.com and atom.com that offer the kind of features we need.

I sold a domain and then I told them to cancel the operation, and then they said no because the domain was transferred to the client. Okay no problem, after 2 days they sent me an email, telling me that the buyer wants to give back the domain! and they asked to tell them the registrar that I want my domain in? I was like what the hell is that you told is impossible to cancel and then you cancel after the client desired to give me back the domain?
After that I told them straightly your service is a shit. Then every account I opened they suspend me. What a joke I'm moving to Sedo MLS.

Like another reviewer, I wish that there was an option to award a zero or a negative number of stars.

I do not have time in my life to write reviews but Afternic.com's 'service' has made me so angry that it has led me to write one.

At the time of writing this review, 49% of reviews were 1 star! Let that sink in!

The 5-star ratings on Trustpilot.com look fake or very suspicious at best - one reviewer has written 3 reviews on Trustpilot.com and all three are glowing reports of how great Afternic.com is - not suspicious at all!

I suggest that users read the suspicious-looking 5-star ratings listed below to make up their own minds

Users should be more interested in the genuine, lowest available, 1-star ratings - they all seem legitimate and have all had very similar experiences to the experiences that I have had.

Unfortunately, Dan.com was bought out by the greedy GoDaddy.com and many users have been coerced into moving their portfolios to Afternic.com. DO NOT DO IT!

There are other competitors out there which I would recommend using until GoDaddy.com buys them and ruins them too in the same way that they ruined and closed down Dan.com and Uniregistry.com etc.

GoDaddy.com destroy all good competition in the market.

DO NOT USE AFTERNIC.COM and DO NOT TRUST THE 5-STAR REVIEWS ON TRUSTPILOT!

Wish I could give zero star for closing down DAN and giving us this incompetent platform as its replacement.

Sold my domain bladeballvalues.com, around 2 weeks ago, 0 emails on when payment will be sent, support is not even replying to half my emails, and the payout date is yet to be displayed, the domain was transferred and is taking the absolute mick.

Since GoDaddy acquired Afternic, the platform has significantly worsened. GoDaddy’s monopolistic approach is hurting sellers by penalizing those who don’t use their DNS, and the so-called "boost" feature feels more like a scam. The buying experience is equally poor, often indirectly pushing buyers to choose GoDaddy as their registrar.

The platform is plagued with bugs, making transactions unnecessarily difficult. I hope they address these issues quickly, as their current practices are damaging companies rather than fostering growth.

Broker 00
Contact:00

Not boosted had 2000+ names but never get sale even if i got offer never goes updated and

The support is too slow and the payments take more than 7 days .

This company its a total scam!!!
I had listed some domains for sale where they dont do a thing to market it it, nothing at all and by chance one sold and they are taking 30% on the domain , that is crazy one third for NOTHING. I called after being on hold was disconnected twice, I have asked and they horrible customer support claims that is it. I had reason to believe that it would be less since the domain registrars is their company as well (GoDaddy) but it does not matter, any how my domain was release and its already showing at the website of the company who bout it ... I have asked them when the payment will be sent to me, since they have no reason to hold my money, NO RESPONSE! im waiting to get my funds and close the account with them, I dont want to get ripped off again.

UPDATE:
NOW they that I posted this review they want to learn more and but ignored my calls and emails. Now they will probably also try to get this review removed as most companies do.

RESPONSE TO AFTERNIC:
YES I AGREE WITH CHARGING A COMMISSION OF COURSE YOU ARE NOT CHARITY BUT 30% OF THE TOTAL SALE TO DO NOTHING!!! AND LATER SIT ON THE SELLERS FUNDS FOR NO REASON, BOTH UNACCEPTABLE!

My domain names just migrated from Dan.com to Afternic, because Dan.com is merged with Afternic.

I can say it's so slow. Dan was so professional and had fascinating experiences with them.

Cannot believe Afternic is a GoDaddy's brand. It's like my WordPress website on a cheap shared hosting.
When you scroll down, your domains will disappear, you have to wait for a while for them to be loaded haha.

There are not enough filters.
No filter for domain extensions,
No estimated value column,
No column for listed/unlisted domain names,
and several other important filters.

The one thing that I like about Afternic, is the simplicity. Generally the template is similar to Dan. I hope they adopt the Dan's UX. It would be great.

I sold my domain through Afternic. It's already 22 days but I did not receive my payout.
I contacted the support more than 10 times. but no solution till the moment.
I hope they speedup the process and send me the payout.