Age Partnership Reviews 

9.605
•
TrustScore 4.5 uit 5

4,6

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

The process of the initial discussion was professional, and also vey personal to our needs. It was a step by step approach checking each way that we understood what we were doing. The paper work sent... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Age partnership delivered exactly what I needed having someone to talk with rather than paperwork being sent out made the whole process simpler with a more friendly approach. First class service.

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

They were excellent in going through the process and explaining alternatives.At no time was I pressured to use their product.I was well informed throughout the procedure.Their Solicitors were also exc... Toon meer

Beoordeeld met 5 van de 5 sterren

I have used Agepartnership before and have always received a 5 star service. I have dealt with Mathew Phillips on each of my applications with Age Partnership. I would highly recommend them to anyone.... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Pensioenfonds

Over Age Partnership

Geschreven door het bedrijf

At Age Partnership, we believe that people who are at, or approaching, retirement deserve to get the best out of life. Based in Leeds, West Yorkshire, with over 500 employees, we have tailored a range of financial solutions specifically for the over 50s. Every single one of the services we provide is designed to help current, and soon-to-be, retirees make the most of their finances – enjoying their funds and the equity that’s built up in their property. Equity Release, Pension Income, Mortgages and more... Rest assured, with all of our services we're happy to have a no obligation chat, helping you to understand all of your options without any obligation. We have dedicated Pension Income, Mortgage and Equity Release advisors that will take your credentials, circumstances and financial situation into account before presenting a range of options tailored to your needs. We also have a team of specialists across our departments who are there to help and assist our customers in any way they can. Operating with your best interests at heart, we will offer completely impartial and honest advice. See how much you could release

Why Choose Age Partnership?

Geschreven door het bedrijf

Equity Release
Equity release advice covering a range of leading lenders, including access to exclusive and preferential plans that are not typically available by going direct.
Retirement Income Service
A Retirement Income Service that is specially designed to help you get the best income from your pension savings.
Lasting Power of Attorney
A Lasting Power of Attorney service to give you and your family peace of mind and protection for the future.
Mortgages
We pride ourselves on being mortgage specialists for the over 50’s. However, we can help customers at any age and stage in life - whether you are looking to get a better deal on your current mortgage, raise money on a property you already own or simply want to get on the property ladder.

Contactgegevens

4,6

Uitstekend

TrustScore 4.5 uit 5

10K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Vraagt klanten om een review

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Heeft 92% van zijn negatieve reviews beantwoord

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4,6

Alle reviews

(9.605)

189 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Age partnerships people made the…

Age partnerships people made the complicated issue of pensions easier to understand. They kept me informed every step of the way setting up my annuity. Thank you so much

3 oktober 2025
Logo Age Partnership

Antwoord van Age Partnership

Good morning,

Thank you for your wonderful feedback! We’re delighted to hear that our team helped make your pension options clearer and that you felt supported throughout the process of setting up your annuity. We really appreciate you taking the time to share your experience.

Many thanks,
Sophie
Marketing Executive

Beoordeeld met 5 van de 5 sterren

Great advice and guidance from very…

Great advice and guidance from very professional staff, met all my needs. Highly recommended.

1 september 2025
Review zonder uitnodiging
Logo Age Partnership

Antwoord van Age Partnership

Good morning,

Thank you for your great review! We’re so pleased our team could provide the professional advice and support you needed.

Many thanks,
Sophie
Marketing Executive

Beoordeeld met 5 van de 5 sterren

Helpful informative expert advice from…

Helpful informative expert advice from friendly agent.

3 oktober 2025
Logo Age Partnership

Antwoord van Age Partnership

Good morning,

We really appreciate your review. It’s great to know our agent was able to provide helpful, expert advice. Thanks for taking the time to share your experience!

Many thanks,
Sophie
Marketing Executive

Beoordeeld met 4 van de 5 sterren

Provided accurate information about…

Provided accurate information about annuities.

3 oktober 2025
Logo Age Partnership

Antwoord van Age Partnership

Good morning,

Thanks so much for the great review! We’re happy to hear the information we provided about annuities was clear and accurate. Please don't hesitate to contact us if you have more questions.

Kind regards,
Sophie
Marketing Executive

Beoordeeld met 5 van de 5 sterren

Janet Glynn my financial advisor was…

Janet Glynn my financial advisor was very helpful she explained the process to me I felt that once I’d decided to do equity release everything went smoothly and quite quickly I’m very satisfied with the service I received from age partnership and wouldn’t hesitate to recommend them

26 september 2025
Review zonder uitnodiging
Logo Age Partnership

Antwoord van Age Partnership

Good morning,

Thank you so much for your review. We’re thrilled to hear that Janet was able to explain everything clearly and make the process feel smooth and stress-free for you. It’s wonderful to know you felt supported every step of the way and that you’re so happy with the outcome. Your kind words and recommendation mean a lot to both Janet and the whole team here.

Many thanks,
Sophie
Marketing Executive

Beoordeeld met 5 van de 5 sterren

Complete confidence in Age Partnership.Have used their services before and would not hesitate to recommend.

All the personnel we have dealt with have been very helpful and at all stages, everything has been explained clearly and to our satisfaction. We would recommend this company.

21 september 2025
Logo Age Partnership

Antwoord van Age Partnership

Good afternoon,

Thank you for taking the time to leave us a wonderful review. We’re delighted to hear that our team has been helpful and clear throughout your experience. It’s fantastic to know that you would recommend us and have chosen to use our services again.

Many thanks,
Sophie
Marketing Executive

Beoordeeld met 5 van de 5 sterren

Equity release how easy the experience was made very…

How easy the experience was made very helpful staff throughout the process

23 september 2025
Logo Age Partnership

Antwoord van Age Partnership

Good morning,

Thank you for your review! We’re happy to hear that you found the process easy and that our team was able to support you every step of the way.

Thanks,
Sophie
Marketing Executive

Beoordeeld met 5 van de 5 sterren

Very helpful and explained everything

Very helpful and explained everything

9 september 2025
Logo Age Partnership

Antwoord van Age Partnership

Good morning,

Thank you for your review and we’re glad to hear you found everything helpful and clearly explained. It was a pleasure assisting you, and we’re always here if you need anything in the future.

Many thanks,
Sophie
Marketing Executive

Beoordeeld met 5 van de 5 sterren

Age Partnership were excellent from start to finish

Age Partnership were excellent from start to finish, everything explained & nothing was too much trouble. They kept us informed throughout the process, would highly recommend them. They were a breath of fresh air after a bad experience with a similar company who were very unprofessional.

5 september 2025
Logo Age Partnership

Antwoord van Age Partnership

Good morning,

Thank you your comments and we're glad to hear that you had such a positive experience with us and that our team were able to support you every step of the way. Clear communication and making the process as straightforward as possible are very important to us, so it’s wonderful to know this came through. We’re especially pleased we could restore your confidence after a less positive experience elsewhere. Your recommendation means a great deal – thank you again for choosing Age Partnership.

Kind regards,
Sophie
Marketing Executive

Beoordeeld met 1 van de 5 sterren

Stay away

Should change the name to Age dont care, we keep getting mail from them telling us we could release more equity in our property and on application we got no you cant, i firmly believe our property was undervalued to begin with at the time i had a second valuation done it it was £42,000 more than the valuation we were given by their agent. i have tried to contact them but its impossible to speak to anyone, i would steer well clear of this so called caring company.

5 september 2025
Review zonder uitnodiging
Logo Age Partnership

Antwoord van Age Partnership

Good morning,

Thank you for taking the time to share your feedback. We’re sorry to hear about your experience and the frustration you’ve felt. We always aim to provide clear communication and support, so it’s disappointing to learn that this was not reflected in your case.

It's also worth noting that property valuations for equity release can sometimes come in lower than a standard mortgage valuation.

If you’re open to it, please send your customer ID or postcode to marketing@agepartnership.com and we’ll ensure your concerns are escalated and addressed promptly. Your feedback is valuable and helps us improve the service we provide.

Many thanks,
Sophie
Marketing Executive

Beoordeeld met 1 van de 5 sterren

Avoid at all costs!!!

Trying to get to speak to one of their Advisers is like the quest for the holy grail. They are so process driven and simply work on the basis of “Computer Says NO!! You must wait at least 2 weeks before we can speak to you.
When one of their Advisers did come back and left me a message, i immediately called him back, got his answer message, asked him to call me straight back, two weeks later, still no call.
And they regard themselves as the best in the market!!!!’
Complete waste of space!!!!!!

1 augustus 2025
Review zonder uitnodiging
Logo Age Partnership

Antwoord van Age Partnership

Good morning,

Thank you for sharing your feedback. We’re very sorry to hear about the difficulty you experienced in trying to reach one of our advisers, and the frustration this has caused. Providing responsive and accessible service is something we take very seriously, and it’s clear from your comments that we fell short on this occasion.

We would really like the opportunity to put this right and ensure your concerns are addressed without further delay. Please could you email us at marketing@agepartnership.com with your customer ID or postcode so we can prioritise your case and arrange for an adviser to get in touch with you as soon as possible?

Your experience is not the level of service we aim to deliver, and your feedback will be shared with the team to help us improve.

Many thanks,

Sophie
Marketing Executive

Beoordeeld met 5 van de 5 sterren

We have only praise for this company

We have only praise for this company. Their communication through the pension process was second to none. They took all the stress out of the selection of a pension company. Talked us through questions and were just so helpful and understanding. They got us the best deal available to us and they are paid by the pension provider.
Wish all companies could see how they operate and the care and concern they show for their clients . A five star service

2 september 2025
Review zonder uitnodiging
Logo Age Partnership

Antwoord van Age Partnership

Good morning,

Thank you your review and we’re delighted to hear that you felt supported and well-informed throughout the pension process. Taking the stress away and making everything as clear as possible is exactly what we aim to do, so it’s fantastic to know that came through for you. We appreciate your kind words about our service and the trust you placed in us.

Many thanks,
Sophie
Marketing Executive

Beoordeeld met 5 van de 5 sterren

Very satisfied

Very happy with my experience with age partnership, handle my case superbly and didn't pressure you over your choice of pension provider

2 september 2025
Logo Age Partnership

Antwoord van Age Partnership

Good morning,

Thank you for your kind words and we’re delighted to hear you had such a positive experience. Our aim is always to put your needs first and make the process as smooth as possible, so it’s wonderful to know this came across in your case.

Many thanks,
Sophie
Marketing Executive

Beoordeeld met 5 van de 5 sterren

⭐️⭐️⭐️⭐️⭐️

⭐️⭐️⭐️⭐️⭐️
Excellent Service – Highly Recommended
I’m very pleased with the outstanding service provided by this pension company. They’ve done a wonderful job from start to finish—professional, efficient, and genuinely supportive throughout. It’s rare to find a team that combines expertise with such care and attention. I’m grateful for their help and wouldn’t hesitate to recommend them to others.

2 september 2025
Review zonder uitnodiging
Logo Age Partnership

Antwoord van Age Partnership

Good morning,

Thank you very much for your generous feedback and we are pleased to know that our team’s professionalism, efficiency, and commitment to client care have met your expectations. It is always our priority to provide clear guidance and dedicated support throughout the process, and we greatly value the confidence you have placed in us.

Many thanks,
Sophie
Marketing Executive

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