First, you required a survey before renewal, but it stated no rush. Then an email was received that we were being canceled. We spent hours researching new insurance and obtained approvals while tryin... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
I hadn't heard of Ahoy and stumbled upon them through a sailing chat room. Their application process was clear and straight forward and they answered any questions I had promptly. Which wasn't t... Toon meer
Bedrijf heeft geantwoord
Short wait time on hold. Agent understood my request to add another individual to my policy. I gave him the requested information and he typed it up and sent me an email with the policy change while I... Toon meer
Bedrijf heeft geantwoord
I put a call into Ahoy as I was researching insurance companies, and the gentleman I spoke with answered my questions professionally, explaining their position in the marketplace. I felt very comforta... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over Ahoy! Insurance
Geschreven door het bedrijf
About Ahoy!
Ahoy! is a new breed of boating insurance company that leverages proactive, risk-reducing technology to keep you and your boat on the water stress-free.
Follow Us
Boat Insurance for Boaters by Boaters
Geschreven door het bedrijf
- Leveraging technology and our boating expertise to provide you with the best insurance, coupled with a better and safer experience on the water.
- A boat isn't just another piece of property It’s a lifestyle choice. It’s where you create memories, it’s your escape when you need a little serenity or a place to run to for some excitement. We’re boaters, we get that. Ahoy! is a new boat and yacht insurance company designed by people who understand and care about boating as much as you do. Ahoy! provides innovative recreational boat and yacht insurance that leverages proactive, risk-reducing technology to keep the most exciting aspect of your life stress-free.
Contactgegevens
5 Union Square W STE 1400, 10003, New York, Verenigde Staten
- 1.855.289.2469
- info@ahoy.insure
- ahoy.insure
Boat Insurance for Boaters by Boaters
4,5
Uitstekend
295 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 90% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 48 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Antwoord van Ahoy! Insurance
Thank you for the review Brian. We are thrilled that you found our user experience to be of high quality. Ahoy!
Antwoord van Ahoy! Insurance
Thanks for the review Stephen. Would love to get your feedback about the mobile app. If you are open to providing as such please e-mail us at info@ahoy.insure.
We are also happy you found the service to be good. As boaters it is important to us that we provide professional, boater-centric, value. We are saddened it was challenging to get hold of us. We will investigate and improve.
Ahoy!
I was able to have insurance completed…
I was able to have insurance completed within 10 minutes.
27 juni 2025
Antwoord van Ahoy! Insurance
Thanks for the review Sherry. Indeed, pleasant and streamlined user experienced is one of the things we aspire to deliver together with the most boater-centric offering and timely claims settlement. So when a fellow boater feels we are on point all we have to say is... Ahoy!
Very satisfied!!
Working with Gordon made getting insurance easy and understanable, I give him a very high recommendation to work with.
26 juni 2025
Antwoord van Ahoy! Insurance
Thanks so much for the review Tim! We conveyed your sentiment to Gordon whom we are very proud and fortunate to be part of our team. Ahoy!
Antwoord van Ahoy! Insurance
Thank you Javier. Gordon is indeed GREAT and we conveyed your sentiments to him. Ahoy!
Smoke and mirrors coverage
No phone contact , insurance is renewed without an agent available ! No policy inquiry ability !
25 juni 2025
Antwoord van Ahoy! Insurance
Hello. We are saddened to hear this has been your experience. Even though it seems like between May 12th and the renewal date there were several interactions between our FiirstMate team and yourself. What is most important to us is your satisfaction and we are glad you had a discussion with Mark from our team yesterday and that things are settled.
If there is anything else we can be of help with then please reach out to us by phone (1-855-289-2469) or chat Mon-Fri 9am to 8pm EST.
Ahoy!
The agent was very helpful on phone and…
The agent was very helpful on phone and good at his job.
24 juni 2025
Antwoord van Ahoy! Insurance
Thank you for the review Kevin. We shared your sentiment with Gordon who assisted you. Ahoy!
Antwoord van Ahoy! Insurance
Thank you for the nice review Michael. Ahoy!
I have no Documentation of insurance…
I have no Documentation of insurance and still have not heard a word or received Insurance proof. Still cannot use boat or go fishing.
19 juni 2025
Antwoord van Ahoy! Insurance
Dear Tim- thank you for writing us here as we have no records of calls, e-mails or chats coming from you. Our records also show that the policy declaration page and packet were sent to you by e-mail on June 3rd and that the e-mail was delivered. Could you please check your SPAM folder for e-mails coming from firstmate@ahoy.insure?
What is most important for us is to make sure you now have what you need and you can get on the water and fishing ASAP. Our team is going to reach out to you ASAP. Please be on the lookout for calls and texts from Ahoy!. Please also feel free to call us at 1-855-289-2469 Mon-Fri 9am to 8pm EST.
We hope that now things will be settled and are committed to making you a happy boater.
Ahoy!
Great folks to deal with
17 juni 2025
Antwoord van Ahoy! Insurance
Thank you for the kind review Mike. Ahoy!
Antwoord van Ahoy! Insurance
Thank you for the review Dennis. We informed Vanessa who assisted you of your feedback. Ahoy!
Received a quote but can’t get in touch…
Received a quote but can’t get in touch with ANYONE! Called, text, email. No response at all for 6 days.
9 juni 2025
Review zonder uitnodiging
Antwoord van Ahoy! Insurance
Hello Gina. We regret this was your experience. It is far away from meeting our standards. We would like to remedy this as well as learn from the situation. However, cant find any record under the name Gina Simao. Was the quote under this name? Feel free to e-mail us at info@ahoy.insure with your details and we will for sure follow up in a timely manner. Ahoy!
Antwoord van Ahoy! Insurance
Thank you Dennis for the review. Ahoy!
Antwoord van Ahoy! Insurance
Thank you for the kind review Hillel. Ahoy!
Antwoord van Ahoy! Insurance
Thank you for the review Brian. Ahoy!
I asked for help and they took care of…
I asked for help and they took care of me. Thank you
9 juni 2025
Antwoord van Ahoy! Insurance
Thank you for the review Jaime. We informed Gordon, Vanessa, and Mark who assisted you about your sentiment. Ahoy!
Call center guy was great !0
9 juni 2025
Antwoord van Ahoy! Insurance
Hello Peter, thank you for the review. Given the five stars we assume that !0=10! :-). Ahoy!
Antwoord van Ahoy! Insurance
Thank you for the kind review Arthur. We notified Gordon who assisted you about your positive feedback. Ahoy!
Excellent customer service
Had an issue on the app but calling got it all figured and and signed up w no issues.
8 juni 2025
Antwoord van Ahoy! Insurance
We are very happy the issue has been resolved and that you are satisfied Nathaniel. Ahoy!
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.