Telephone call answered very quickly by a team member who knew exactly what was required for my GAP insurance policy. The whole transaction took 5 minutes & the docs followed instantly by email. Exce... Toon meer
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Everything was very clearly described with documents readily available. I had a couple of questions as I was changing my car but keeping the same registration number. Email replies were prompt, frien... Toon meer
Checked in online as an existing customer buying another car and everything was faultless. Simply put in details get a discounted quote and pay. Very simple.
Having bought a new car I wanted to arrange GAP insurance to protect myself from loss of value as far as possible should any unfortunate occurrence befall my new car. As I already had agreed value cov... Toon meer
Bedrijfsgegevens
- Verzekeringsmaatschappij
- Fietsverzekeringsmaatschappij
- Verzekeraar
- Verzekeringsmakelaar
- Niet-bancaire financiële diensten
Info over ALA Insurance
Geschreven door het bedrijf
ALA Insurance is one of the largest, online, independent providers of GAP Insurance, Warranty, Short Term Motor Insurance, Scratch & Dent Insurance, Tyre & Alloy Wheel Insurance, Keycare, Excess Cover and Cycle Insurance.
We won Best Customer Service in Financial Services at the UKCXAs (2024) and we won at Bronze award for customer service in 2025, which we are hugely proud of and we feel our Trustpilot reviews from our customers reflect this too!
As an FCA authorised and regulated company, we are able to offer specialist insurance policies developed with our extensive knowledge of the insurance market. We offer competitive pricing and Best Price Guarantee on any online comparable GAP insurance quote.
5-Star customer support and absolute peace of mind.
Our customer support team is on hand to help you with a query, explain the ins and outs of GAP insurance, to process a vehicle transfer or to simply - as sometimes it’s just nice to chat things through with someone - help you purchase a policy. Ask us anything, we’ll answer any little question or query so you’re completely satisfied that you’re making the right decision for you. We’ve worked hard to earn our reputation with our customers and we’re working even harder to keep it. We are the most highly rated insurance company on Trustpilot too, with an overall 4.9 star rating.
Cover for the just in case.
All our policies are 5 star Defaqto rated and designed to be that final protective polish, a safety net for your money. All our policies are insured and protected giving you that extra airbag for your finances. We think about what might happen, so you don’t have to.
Get a quote today, from the kind kind, not the pushy kind.
Get a GAP Quote
Get a Warranty Quote
Get a Cycle Quote
We won Best Customer Service in Financial Services at the UKCXAs (2024) and we won at Bronze award for customer service in 2025, which we are hugely proud of and we feel our Trustpilot reviews from our customers reflect this too!
As an FCA authorised and regulated company, we are able to offer specialist insurance policies developed with our extensive knowledge of the insurance market. We offer competitive pricing and Best Price Guarantee on any online comparable GAP insurance quote.
5-Star customer support and absolute peace of mind.
Our customer support team is on hand to help you with a query, explain the ins and outs of GAP insurance, to process a vehicle transfer or to simply - as sometimes it’s just nice to chat things through with someone - help you purchase a policy. Ask us anything, we’ll answer any little question or query so you’re completely satisfied that you’re making the right decision for you. We’ve worked hard to earn our reputation with our customers and we’re working even harder to keep it. We are the most highly rated insurance company on Trustpilot too, with an overall 4.9 star rating.
Cover for the just in case.
All our policies are 5 star Defaqto rated and designed to be that final protective polish, a safety net for your money. All our policies are insured and protected giving you that extra airbag for your finances. We think about what might happen, so you don’t have to.
Get a quote today, from the kind kind, not the pushy kind.
Get a GAP Quote
Get a Warranty Quote
Get a Cycle Quote
5% off GAP with code TRUST5
Geschreven door het bedrijf
- Get 5% off your GAP insurance policy with us!
- Using code TRUST5, you can get 5% off your GAP insurance policy and 5% off our Warranty cover and minor damage policies. This code can be applied to policies for new and used vehicles. For more information visit our website or call one of our friendly, UK-based team on 01653 916304.
Best Price Guarantee
If you find a comparable GAP premium online for less, we will match the price!
In these times we understand that you need to be sure you’re getting the very best value for money.
We offer a Best Price Guarantee on any online comparable GAP insurance quote, so that you will always be confident that our price to you will always be as good or better than any of our competitors for a similar rated product.
We offer a Best Price Guarantee on any online comparable GAP insurance quote, so that you will always be confident that our price to you will always be as good or better than any of our competitors for a similar rated product.
Contactgegevens
Unit 3, Park Farm Courtyard, Easthorpe, YO17 6QX, Malton, Verenigd Koninkrijk
- 01653916304
- info@ala.co.uk
- ala.co.uk
4,9
Uitstekend
22K reviews
Heeft 89% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 48 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Had a good experience with this…
Had a good experience with this company,customer service was excellent no issues
19 maart 2026
Great product and a very good price
It was extremely easy to search and purchase the correct product. Very competitive prices
10 april 2026
Based on my experience they were very…
Based on my experience they were very helpful in setting up the gap insurance.
10 april 2026
First spoke to Megan at ALA in Feb 2026.
First spoke to Megan at ALA in Feb 2026.
I made contact again in April 2026 when my vehicle arrived.
Everything told me in Feb was reinforced by Megan proving that I was not misled at any time.
That is amazing in today's world of marketing BS.
I have no doubt that ALA will honour the commitment if ever I had to make a claim.
10 april 2026
ALA Gap Insurance
A respected product in motoring circles with great reviews. This is coupled with excellent customer service at a competitive price. What's more to like!
17 april 2026
Easy, just how I like things.
Checked in online as an existing customer buying another car and everything was faultless. Simply put in details get a discounted quote and pay. Very simple.
17 april 2026
Good company with great customer service. Telephone call answered very quickly by…
Telephone call answered very quickly by a team member who knew exactly what was required for my GAP insurance policy. The whole transaction took 5 minutes & the docs followed instantly by email.
Excellent customer service. I am a returning customer and I would certainly recommend ALA Insurance.
17 april 2026
Highly recommend this company, new to me.
Had previously used a different company for GAP insurance. Spoke to an extremely helpful representative, who quoted me a significantly cheaper figure. All completed over the phone and quickly followed by post.
Highly recommend this company
9 april 2026
Just what I needed
ALA has a very good reputation and the website was easy to navigate. Securing insurance after the quote was easy and straightforward.
10 april 2026
4th year of using this company…
4th year of using this company brilliant
Amy was very helpful and extremely knowledgeable
17 april 2026
Transferred GAP cover from old to new car.
Having bought a new car I wanted to arrange GAP insurance to protect myself from loss of value as far as possible should any unfortunate occurrence befall my new car. As I already had agreed value cover from ALA on my previous car I rang ALA to arrange for the new car cover and was able to transfer the remaining cover from the old car plus a very reasonable uplift to cover the new car. The ALA representative ((Mel) went through my options and was really “on the ball” regarding their products so arranged transfer very quickly. Excellent service and prices, thank you.
14 april 2026
Easy to take out a policy and good…
Easy to take out a policy and good value for such peace of mind
9 april 2026
I have a car that I love and look…
I have a car that I love and look after. ALA was recommended by my local garage, they said that they have used them many times in the past,with no problems. Found them and registered on the Internet easy to do and a fair price for the cover and peace of mind.
9 april 2026
Top quality not really suitable for me…
Top quality not really suitable for me but they quickly refunded me I thought the staff were incredibly kind highly recommend them
21 september 2025
Excellent, friendly service
Everything was very clearly described with documents readily available. I had a couple of questions as I was changing my car but keeping the same registration number. Email replies were prompt, friendly and helpful and I resolved the issues quickly.
It was all very easy.
9 april 2026
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Bedrijven kunnen reviews verzamelen via geautomatiseerde uitnodigingen. Deze reviews worden als geverifieerd bestempeld, omdat het evident is dat ze op echte ervaringen gebaseerd zijn.
Lees meer over geverifieerde reviews.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.