Albany Technology Reviews 13

Tom made the Cyber Essentials Plus assessment a genuinely positive experience. He was clear, patient, and extremely professional throughout the entire process. What stood out most was his ability to explain technical requirements in a way that was easy to understand, while still maintaining a very high standard of rigour. The assessment felt thorough and fair, and Tom ensured that every step was transparent and well‑communicated. It’s reassuring to work with an assessor who not only knows the framework inside out, but also takes the time to guide you through it with confidence and clarity.

An efficient experience, with flexible and knowledgeable people.

Very knowledgeable and able company that coped well with some rarer circumstances.

They walked us through the CyberEssentials Plus certification and were flexible and responsive during the communication. Helped to identofy risks and navigate the ways to address them.

Service is great. Quick, responsive and very good expertise.

Albany Technology fully understand all regulations, requirements and security best practice. They give clear, jargon free advice and their written products are of the highest standard. Most importantly they are absolute subject matter experts, who have provided clarity in the somewhat opaque world of physical security.

Tom was an approachable assessor who conducted an assessment in a way that was enjoyable and well explained. He provided ample support where needed and is an excellent communicator. I would have no hesitation in recommending him.

Regularly sorts out connectivity issues on a complicated legacy installation.
Excellent at finding solutions to technical issues.

The forms designed by Tom for our company are perfect and so easy to use - great service.

This was the best IT experience of my life!!!

I trusted Albany Technology to help me set up Microsoft 365 for my new business and I was delighted with the service. Tom recommended the products that I needed and suggested some "nice to haves" in a completely bespoke manner without any hard-sell of the products that as a small business I didn't need.

The service was set up quickly and when we encountered a software/hardware glitch, Tom sorted it out in a moment - I would have been clueless!

IT and software is such a minefield these days and I felt that I was given all the information I needed without technospeak being shoved down my throat.

I couldn't be happier with their prompt, professional attention and I will be using Albany Technology as my go-to IT advisory service.

Very professional, technically far exceeded expectations, highly recommended.

Flexible client, no problems at all working together.