Ordered some panels to finish our lounge in the caravan. We was recommended the site by the previous owners. The website was easy to navigate, we matched the colour, the process was quick and h... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
We received our order on time. The panel slats are amazing. They are better than expected, the pictures don’t do them justice. We bought some adhesive and had to cut them slightly in height. These cut... Toon meer
Bedrijf heeft geantwoord
Product is fantastic quality and couldn’t be happier with the outcome after I fitted to my son’s wall. Only downside is my wife wants to do get more panels and do our bedroom and living room! 😂. High... Toon meer
Delighted with the quality of the wall panels for the price!! Look much more expensive! One thing I would recommend is you order the 3-sided panels just so they are finished at the sides. It was on... Toon meer
Bedrijf heeft geantwoord
4,9
Uitstekend
608 reviews
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft 50% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Great quality panels at a great price
Great quality panels at a great price. Very happy with how they look now we have put them up.
13 augustus 2026
Review zonder uitnodiging
Antwoord van Aldenandvale
Thank you so much, Gemma! We’re thrilled that you’re happy with the quality and, even better, that you love how the panels look now they’re installed.
There’s nothing better than seeing the finished result come together! Thank you for choosing Alden & Vale and for sharing your experience. ❤️
I absolutely love the wall panelling
I absolutely love the wall panelling, the quality is amazing. I would definitely use this company again and recommend it to my friends and family.
14 augustus 2026
Review zonder uitnodiging
Antwoord van Aldenandvale
Thank you so much for the wonderful review, Helen! ❤️
We’re absolutely delighted to hear that you love the wall panelling and were so impressed with the quality. Knowing you would use us again and recommend us to your friends and family means a great deal to the whole team.
Thank you for choosing Alden & Vale! 😊
Great quality and easy to fit
Great quality and easy to fit. They have completely changed the room and look better than expected. Very happy with the purchase and would highly recommend.
13 augustus 2026
Review zonder uitnodiging
Antwoord van Aldenandvale
Thank you, Al! We’re so pleased to hear that you found the panels easy to fit and that they’ve completely transformed the room.
Hearing that the finished result looks even better than you expected is exactly what we love to hear! Thank you for recommending Alden & Vale. ❤️
Panels were delivered on time and I'm…
Panels were delivered on time and I'm really pleased with the quality.
13 augustus 2026
Review zonder uitnodiging
Antwoord van Aldenandvale
Thank you, Warren! We’re really pleased to hear your panels arrived on time and that you’re happy with the quality.
We appreciate you choosing Alden & Vale and taking the time to leave us your feedback. We hope you enjoy the finished project! 😊
Let me switch my order when i ordered…
Let me switch my order when i ordered the wrong product. Once i placed the wrong order they said they would be in contact within 3 days. They replied within the hour. Really good customer service from Ashley and this company. Great products too!
16 augustus 2026
Review zonder uitnodiging
Antwoord van Aldenandvale
Thank you so much, Harrison! We’re delighted that we were able to help when you realised you had ordered the wrong product.
We always try to respond as quickly as possible, so we’re especially pleased that our team got back to you within the hour. We’ll make sure your kind words about Ashley are passed on! 😊
Thank you for choosing Alden & Vale and for your lovely feedback.
Good quality panels
Lots of different websites offering panels at all different prices, but in the end I went for the Premium panels that were on sale with British Homes Direct.
Really good quality panels at a superb price. Now installed and they look great.
I would definitely recommend British Homes Direct
12 augustus 2026
Review zonder uitnodiging
Antwoord van Aldenandvale
Thank you very much, Robert! We’re delighted that you chose our Premium panels and were so pleased with both the quality and the price.
Even better, they’re now installed and looking great! That’s exactly what we want to hear.
Thank you for recommending Alden & Vale and for taking the time to share your experience. ❤️
Great price
Great price! And delivered before estimated delivery date 😊
14 augustus 2026
Review zonder uitnodiging
Antwoord van Aldenandvale
Thank you, Natalie! 😊
We’re delighted you were happy with the price and that your order arrived even earlier than the estimated delivery date — always a nice surprise!
We really appreciate you choosing Alden & Vale and leaving us such a lovely review. ❤️
Happy with everything
Happy with everything. Wall panels are really good quality easy to fit.
13 augustus 2026
Review zonder uitnodiging
Antwoord van Aldenandvale
Thank you, Neelam! We’re so pleased to hear you’re happy with your wall panels and found them easy to fit.
We really appreciate you choosing Alden & Vale and taking the time to leave us your feedback. We hope you enjoy the finished result! ❤️
Panels were amazing
Panels were amazing ! Made our room look perfect and tied everything in . Delivery was very smooth and the young man was very polite and helpful in bringing them in . Over all highly recommend this company and there products
13 augustus 2026
Review zonder uitnodiging
Antwoord van Aldenandvale
Thank you so much, Zuzy! ❤️
We’re delighted to hear that the panels made your room look perfect and that everything came together so well.
We’ll also make sure your kind words about our delivery driver are passed on. It’s fantastic to hear that he was polite and helpful when bringing the panels in.
Thank you for highly recommending Alden & Vale! 😊
Panels arrived can’t complain at all…
Panels arrived can’t complain at all the look wonderful quality good at a great price would recommend
14 augustus 2026
Review zonder uitnodiging
Antwoord van Aldenandvale
Thank you, Mohammed! We’re really pleased to hear that your panels arrived safely, look wonderful and that you’re happy with the quality and price.
We really appreciate the recommendation and are grateful that you chose Alden & Vale for your project. 😊
We couldn’t be happier with our wall…
We couldn’t be happier with our wall panels. The service was absolutely superb from start to finish, and the quality of the product is exceptional. The panels look fantastic and feel incredibly well made. We would highly recommend them to anyone looking for high-quality wall panels and excellent customer service.
13 augustus 2026
Review zonder uitnodiging
Antwoord van Aldenandvale
Thank you so much for such a fantastic review, Richard! ❤️
We’re absolutely delighted that you were happy with the service from start to finish and especially that you feel the quality of the panels is exceptional.
Knowing that you’re happy with how well made they are and would highly recommend us means a great deal to the whole Alden & Vale team.
Thank you for trusting us with your project! 😊
Very happy with items .
13 augustus 2026
Review zonder uitnodiging
Antwoord van Aldenandvale
Thank you very much for your review! We’re delighted to hear that you’re very happy with your items.
We really appreciate you choosing Alden & Vale and taking the time to share your feedback with us. We hope you love the finished result! ❤️
Totally Recommend
A bit dubious about ordering via a website but I need not of been. Really lovely panels at a fabulous price. Delivery took a couple of days longer than stated but communication was excellent. Would not hesitate to use again or recommend to others.
11 augustus 2026
Review zonder uitnodiging
Antwoord van Aldenandvale
Thank you so much, Sharon! 😊
We completely understand being a little dubious about ordering from a website, so we’re especially pleased that we were able to prove you had nothing to worry about!
We’re delighted that you loved the panels, the price and our communication. We also really appreciate your understanding regarding the slight delivery delay.
Thank you for trusting Alden & Vale and for saying you wouldn’t hesitate to use us again. ❤️
Fab panels!
Great price, quality and service. Would definitely recommend and will buying more from here when we do our next project.
13 augustus 2026
Review zonder uitnodiging
Antwoord van Aldenandvale
Thank you so much, Natalie! ❤️
We’re delighted that you were happy with the price, quality and service. It’s fantastic to hear that you’re already planning to come back to us for your next project!
We’ll be more than happy to help when you’re ready. Thank you for choosing Alden & Vale! 😊
Great service
Great service. Some panels arrived damaged in transit but was dealt with promptly and exchanged.
15 augustus 2026
Review zonder uitnodiging
Antwoord van Aldenandvale
Thank you, Kirsteen! We’re really pleased that although some panels were unfortunately damaged in transit, our team was able to deal with the issue promptly and arrange an exchange for you.
We know how frustrating it can be when something arrives damaged, so we’re glad we could get it sorted quickly and leave you happy with the service.
Thank you for your understanding and for choosing Alden & Vale! ❤️
Was a little apprehensive on the…
Was a little apprehensive on the quality when I ordered the panels but there was no need. Feel and look as good as the experience ones I had seen in DIY shops at 3 times the price. Great quality easy to adjust and fit. Well recommend
12 augustus 2026
Review zonder uitnodiging
Antwoord van Aldenandvale
Hi Shaun,
Thank you for your lovely review! We’re really pleased to hear you’re happy with the panels and that your delivery arrived quickly. We really appreciate your support and hope you enjoy the finished result.
Kind regards,
Alden & Vale
Antwoord van Aldenandvale
Hi Chris,
Thank you so much for your fantastic review! We completely understand being cautious when ordering, so it’s brilliant to hear that the panels exceeded your expectations. We’re especially pleased that you found them easy to adjust and fit while offering the quality you’d expect from much more expensive alternatives.
We really appreciate the recommendation and hope you enjoy the finished project!
Kind regards,
Alden & Vale
Stacy in CS
Very competitively priced acoustic panels. Stacy is Customer Service is an absolute dream, great energy and I needed my delivery date moved to align with scheduled building works which she made happen.
7 augustus 2026
Review zonder uitnodiging
Antwoord van Aldenandvale
Hi Alex,
Thank you so much for your fantastic review! We’re delighted to hear that Stacy was able to help arrange your delivery around your building works. We’ll be sure to pass your kind words on to her — she’ll be absolutely thrilled to hear them. We really appreciate your support and hope you enjoy your new acoustic panels!
Kind regards,
Alden & Vale
Beautiful panels
Beautiful panels, good quality annd well packaged. easy to order, good price and good delivery time. Can’t wait to get them on the wall 🫶🏻
7 augustus 2026
Review zonder uitnodiging
Antwoord van Aldenandvale
Hi Rebecca,
Thank you for your lovely review! We’re so pleased to hear that you’re happy with the quality, packaging, price and delivery. We hope the panels look fantastic once they’re up on the wall, and we’d love to hear how your project turns out!
Kind regards,
Alden & Vale
Excellent communication and delivery.
Excellent communication and delivery.
Product as specified good company to deal with.
2 augustus 2026
Review zonder uitnodiging
Antwoord van Aldenandvale
Hi Mark,
Thank you for your excellent feedback! We’re really pleased to hear that you found the communication and delivery straightforward and that the product arrived as specified. We really appreciate you choosing Alden & Vale.
Kind regards,
Alden & Vale
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.