Al Haramain Perfumes UK  Reviews 

453
TrustScore 4 uit 5

4,1

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Lees wat reviewers zeggen

Beoordeeld met 1 van de 5 sterren

I bought the cambodian OUD and it smelt rancide. It smelt like the worst smell i have ever smelt and nothing else. Just like horse poo. I tried to refund it but they said we don't refund on any 3ml o... Toon meer

Beoordeeld met 5 van de 5 sterren

Best service By Fakir Mohammad I placed an order and by mistake given my old address and I mentioned in email very quick they corrected my mistake now delivery on my right address Very helpful c... Toon meer

Beoordeeld met 5 van de 5 sterren

I had previously purchased a 200mL bottle of Amber Oud and was impressed by how cheap and yet what a luxurious scent I had bought. A relative sent me a discount code and I bought 2 bottles each of 3... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

The best perfume company ever. I am a fan of Al Haramain, I'm having a collection of their perfumes and I love them all. Good quality, long lasting, quick delivery and very good customer service. I a... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Cosmetica en parfums leverancier
  2. Parfumerie

Geschreven door het bedrijf

Welcome to the Official home of Al Haramain Perfumes UK, catering for perfume lovers in the UK and across Europe. Explore our range of authentically Arabian pure Oud and Atar Oils, the finest range of Eau de Parfums including Amber Oud and L'Aventure collections, and Bukhoor and pure Agarwood for a distinctly Arabian home fragrance experience. Enjoy FREE delivery to the UK on orders over £50 and FREE or Half Price shipping available to Europe and selected worldwide destinations. With over 50 years of crafting the finest fragrances, discover why our customers adore Al Haramain Perfumes.


Contactgegevens

4,1

Goed

TrustScore 4 uit 5

453 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Heeft 50% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 week

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4,1

Alle reviews

(453)

18 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

Delivery was earlier than expected

Delivery was earlier than expected. Love the product.

13 juli 2022
Logo Al Haramain Perfumes UK

Antwoord van Al Haramain Perfumes UK

Hi Faith,

Thanks for the kind words. We are thrilled you were impressed with the products and we hope to be able to service you again in the future

Al Haramain Perfumes UK

Beoordeeld met 1 van de 5 sterren

Im in the usa

Im in the usa. I placed an order with this company and tried to cancel it the same day. Order was placed May 20th and just got it July 7th. Long story short. Placed an order for 1 bottle and the shipping was $50. Also what makes no since there is a double handling fee. Shipped from UAE

8 juli 2022
Review zonder uitnodiging
Logo Al Haramain Perfumes UK

Antwoord van Al Haramain Perfumes UK

Hi Latricia I am sorry to hear of this, please can you kindly share your order number as we do not ship to the USA currently from the Al Haramain UK office
on receiving your order details i can look into this further

Thanks

Beoordeeld met 5 van de 5 sterren

Arrived quickly and the scent is just…

Arrived quickly and the scent is just beautiful. Will definitely purchase again.

1 juli 2022
Logo Al Haramain Perfumes UK

Antwoord van Al Haramain Perfumes UK

Dana,

Thanks for the review and thrilled you were impressed.

Thanks
Al Haramain Perfumes UK

Beoordeeld met 5 van de 5 sterren

I am very happy with my purchases the…

I am very happy with my purchases the delivery was fast the perfumes smell really good and also i got free crayons, pencils cases and a hand sanitizer which i think is very generous. The perfume i liked best is musk al ghazal.

16 juni 2022
Logo Al Haramain Perfumes UK

Antwoord van Al Haramain Perfumes UK

Adil,

Thanks for leaving a review for us. Customer feedback is very important to us. Thrilled you were happy with your fragrance and delighted to send free samples.

Thanks
Al Haramain Perfumes UK

Beoordeeld met 5 van de 5 sterren

Gorgeous

Gorgeous! Cotton candy sweet… very fast delivery and free samples!!

14 juni 2022
Logo Al Haramain Perfumes UK

Antwoord van Al Haramain Perfumes UK

Mel,

Thanks for the feedback :)

Delighted you were impressed with your purchases. It would be great if you joined us socially, just follow @alharamainperfumesuk, don't forget to tag us in your posts too.

Thanks
Al Haramain Perfumes UK

Beoordeeld met 5 van de 5 sterren

Spot on

Spot on, overall excellent services . Well done , keep it up👍👍👍👍

10 juni 2022
Logo Al Haramain Perfumes UK

Antwoord van Al Haramain Perfumes UK

Thanks Romeo. Our team have seen you review and are happy you were impressed.

Al Haramain Perfumes UK

Beoordeeld met 5 van de 5 sterren

Very professional and and polite

Very professional and and polite. I definitely buy from them again.

3 juni 2022
Logo Al Haramain Perfumes UK

Antwoord van Al Haramain Perfumes UK

Rusan,

Thanks for the review you have left and we are happy you were impressed and will buy from us again.

Regards
Al Haramain Perfumes UK

Beoordeeld met 5 van de 5 sterren

Okay

Ok better than others

2 juni 2022
Review zonder uitnodiging
Logo Al Haramain Perfumes UK

Antwoord van Al Haramain Perfumes UK

Thanks for the feedback

Beoordeeld met 5 van de 5 sterren

Excellent fragrance (Al Haramain Amber…

Excellent fragrance (Al Haramain Amber Oud), speedy delivery to the UK, very attractive packaging and even included some free sample. 5* all round!

1 juni 2022
Logo Al Haramain Perfumes UK

Antwoord van Al Haramain Perfumes UK

Gino,

Thanks for the excellent review you have left and we wre thrilled you are happy with the products we offer. We hope we can help you again with future requirements.

Al Haramain Perfumes UK

Beoordeeld met 5 van de 5 sterren

Very fast delivery

Very fast delivery, less than 24h.

1 juni 2022
Logo Al Haramain Perfumes UK

Antwoord van Al Haramain Perfumes UK

Lucian,

Thanks for the review you have left us and we will pass on the feedback to the team.

Thanks
Al Haramain Perfumes UK

Beoordeeld met 1 van de 5 sterren

I bought amber oud tobacco edition and…

I bought amber oud tobacco edition and was very disappointed by the opening, far too sweet and sickly - this was actually unbearable.

I was advised by the kind customer support team that because it was opened it could not be returned - which is fair enough however I think people should know about the opening.

UPDATE: the “alternative” (I interpret this as misleading on this review) offered here was -

“ Hi,

Yes unfortunately brother since it has been opened we cannot accept a refund.

We are happy to provide you a variety of gifts and samples for your next order, please do add a note and our packing team will provide this”
…………

Although I do appreciate the effort, and understand that that is your return policy however I don’t think that a few samples on next delivery cuts it, therefore with respect I will leave this review as it is.

Thank you

27 mei 2022
Review zonder uitnodiging
Logo Al Haramain Perfumes UK

Antwoord van Al Haramain Perfumes UK

Dear Customer,

As per our refund's policy on our website, we would only accept a refund if goods are returned as SOLD.

All customers are our upmost priority and for this reason we also decided to offer you an alternative to resolve the matter.

Please get in touch with us so that we can further discuss our policy.

Kind Regards,

Al Haramain Perfumes UK

Beoordeeld met 5 van de 5 sterren

Al Haramian Manage Rouge smells like Baccarat Rouge

Received the order within a day, Manage Rouge smalls like Baccarat Rouge but you can smell it and it last long on me, so many compliments when worn. Going to order another one as I love baccarat but can’t smell on myself but I can smell it on others.

15 mei 2022
Logo Al Haramain Perfumes UK

Antwoord van Al Haramain Perfumes UK

Dear Beverly,

Thanks for the review you have left us and delighted you were impressed with Manege Rouge. We are thrilled you recvied compliments as compliments always make you feel special. Do let us know if you require furhter asssistance.

Regards
Al Haramain Perfumes.

Beoordeeld met 5 van de 5 sterren

I have not yet received my order from…

I have not yet received my order from 26.04??
Update 16.05: I have not yet received it. I requested a redelivery over the phone but I dont see the tracking number updated. Could you please look into this? And thank you for your responses I appreciate the customer support.

3 mei 2022
Logo Al Haramain Perfumes UK

Antwoord van Al Haramain Perfumes UK

Hi. We apologise as shipping is not in our control and we dispatch orders as soon as they are received
We have checked your tracking and your parcel is out for delivery today
Please kindly review your rating if you choose to once the delivery is done as we try our best. Thanks. AL HARAMAIN PERFUMES

UPDATE: 16th May
Please can you advise if you have received the order

Beoordeeld met 5 van de 5 sterren

Gorgeous perfumes that last and last…

Gorgeous perfumes that last and last the bottles are amazingly pretty too, the prices is excellent and deliver is very good too. all round fabulous company with beautiful perfumes.

3 mei 2022
Logo Al Haramain Perfumes UK

Antwoord van Al Haramain Perfumes UK

Aria,

Thanks for the kind words you have left us. We are delighted you enjoy our products and are impressed.

Kind regards
Al Haramain Perfumes

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