A fantastic company to deal with, Found the batteries to fit my 20 year old cordless drill with no problem at all. Was notified by email that they would be coming from their warehouse in France so ini... Toon meer
Bedrijf heeft geantwoord
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Es wurde einfach nicht geleifert und nicht reagiert. Ich habe eine Batterie am 02.10. online bezahlt. Weil sie nicht wie vereinbart innerhalb von 3-4 Tagen kam, habe ich nach 8 Tagen per Mail nac... Toon meer
The batteries I got are both working well so I'm happy. Cheaper option vs. original batteries and work the same. The delivery took a bit longer than I expected but it came eventually and I didn't min... Toon meer
Bedrijf heeft geantwoord
Don't use this company! We bought a battery for our quad bike and despite taking the money out of our bank account the battery never arrived. Their customer services were appalling and we have had t... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Contactgegevens
43 Dominion, Ground Floor East, Station Road,, B91 3RT , Solihull, Verenigd Koninkrijk
- 0121 506 8619
- customerservice@allbatteries.com
- allbatteries.co.uk
3,0
Gemiddeld
2K reviews
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft 93% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 maand
Zo gebruikt dit bedrijf Trustpilot
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Good service, reasonable value.
Odered a battery for an old mobile phone and told to expect delivery in 10+ working days, as coming from France, but turned up in 6 which was a pleasant surprise, although no tracking information. Battery as described and a fair price but delivery charge rather steep for such a small, light item.
10 februari 2024
Review zonder uitnodiging
Antwoord van AllBatteries
Dear customer,
Thank you so much for your feedback
Kind regards,
The AllBatteries UK Team
Good communications
Good communications and fast service, item arrived before estimated date
12 april 2024
Review zonder uitnodiging
Antwoord van AllBatteries
Dear customer,
We are glad that you are satisfied with our services.
Kind regards,
The AllBatteries UK Team
The battery came well packed
The battery came well packed, came in good time and well charged, kept me informed all the way from placing order to the delivery, would not hesitate to buy from them again.
29 maart 2024
Review zonder uitnodiging
Antwoord van AllBatteries
Dear customer,
We are glad that you are satisfied with our services.
Kind regards,
The AllBatteries UK Team
AGM battery for motorcycle
Needed an agm battery for my
Yamaha V-Max. Arrived no problem and best price I could find plus 2 year warranty.
Many thanks
21 maart 2024
Review zonder uitnodiging
Antwoord van AllBatteries
Dear customer,
Thank you so much for taking the time to leave us this amazing review.
Kind regards,
The AllBatteries UK Team
recent purchase
battery turned up a couple of days later than web site said, but wasnt bothered as needed for start of month anyway
Parcel Force tracking was a waste of time, told when it hit this country from France it would be trackable, was checking for tracking when PF turned up to deliver it!!
1 hrs charge & fitted ready to go
ps, great idea of the removeable carring handle so much easier than threading rope via terminals to lift it in & out with limited space available
23 maart 2024
Review zonder uitnodiging
Antwoord van AllBatteries
Dear customer,
Thank you so much for your feedback.
Kind regards,
The AllBatteries UK Team
Got a my battary delivered on time and…
Got a my battary delivered on time and there was great communication 👏
14 maart 2024
Review zonder uitnodiging
Antwoord van AllBatteries
Dear customer,
Thank you very much for your kind words. We really appreciate your feedback.
Kind regards,
The AllBatteries UK Team
The battery took a while to deliver and…
The battery took a while to deliver and was flat when I tried it, so charged it up and now works ok but have only used it once, time will tell. Also I changed the terminal from female to male to suit my lawn mower, not sure if I had a choice of terminal. GW
27 maart 2024
Review zonder uitnodiging
Antwoord van AllBatteries
Dear customer,
Thank you for your review and we really appreciate you bringing this issue to our attention.
Kind regards,
The AllBatteries UK Team
Diabolical Service
Ordered a motorcycle battery that was supposedly available from the UK warehouse and available for 1 day delivery. After paying I received a confirmation email stated it's not available in UK and only available from warehouse in France which the website states is 8 days delivery. The confirmation email states that due to Brexit it is actually 15 working days for delivery !! (Taking into Easter Bank holidays that's over 3 weeks!!) By law, under the Distance Selling Regulations, I should have the right to cancel for a full refund within 14 days of order. I've tried to cancel but they refuse (which is illegal.) I've requested a refund and they refuse (which is illegal.) Reported to Trading Standards & starting court proceedings to try and get my money back.
25 maart 2024
Review zonder uitnodiging
Antwoord van AllBatteries
Dear customer,
We deeply apologize for the shipping delay. We have two warehouses, one in Solihull and one in France. Unfortunately the battery you ordered was out of stock in our local warehouse so we had to ship it from France. We are working on improving our inventory management to prevent issues like this from happening again.
Kind regards,
The AllBatteries UK Team
Well made product
Well made product, not easy to locate elsewhere.
21 maart 2024
Review zonder uitnodiging
Antwoord van AllBatteries
Dear customer,
We are glad that you are satisfied with our services.
Kind regards,
The AllBatteries UK Team
Replacement battery for ride on…
Replacement battery for ride on lawnmower. Was important to get battery which would fit in the battery compartment, which it did. Seems good quality battery and at a good price. Shipped from France but not charged extra for this. A little longer delivery but not excessive. Kept informed. Would use again.
20 februari 2024
Review zonder uitnodiging
Great service great comms and super…
Great service great comms and super quality batteries very pleased
1 maart 2024
Review zonder uitnodiging
No after sales service. Avoid this company
Purchased a NX Ready Universal battery charger recently. The charger began malfunctioning very soon after purchase giving an error message when trying to charge batteries.
I have been informed that I have to pay for shipping and insurance to All Batteries. What!!??
I am stunned that this is what this company calls customer service.
In my opinion, avoid this company
12 maart 2024
Review zonder uitnodiging
Excellent fast delivery to the isle of…
Excellent fast delivery to the isle of man will buy again
Thanks
22 februari 2024
Review zonder uitnodiging
Purchased Battery for wr125r…
Purchased Battery for wr125r motorcycle. It was a new style gel/acid type. Fitted perfect and worked great.
Delivered from abroad but kept in the loop and within timescale. Previously I tried to order battery via Halfords Wrexham.Had a complete nightmare from start to finish 2 months later no battery and refund. Thanks to All Batteries for saving the day.
1 februari 2024
Review zonder uitnodiging
Antwoord van AllBatteries
Dear customer,
Thank you very much for your kind words. We really appreciate your feedback and we look forward to seeing you again.
Kind regards,
The AllBatteries Team
Battery for old clam style phone
Bought a battery for an older clam style phone. Battery inexpensive at £11, postage £6. Was warned that would take 12 days or so as coming from France. Arrived within stipulated time fully charged and fitted phone perfectly. No problems with life or recharge. Used now for 2 weeks without issue. Very happy. Would recommend. Kept informed via email re dispatch.
21 februari 2024
Review zonder uitnodiging
Antwoord van AllBatteries
Dear customer,
We are glad that you are satisfied with our services
Kind regards,
The AllBatteries Team
Antwoord van AllBatteries
Dear customer,
Thank you very much for your kind words.
We really appreciate your feedback and we look forward to seeing you again
Kind regards,
The AllBatteries Team
Seems to work fine!
Like other, surprised when I discovered the battery was coming from France, but it turned up within a week or so and works fine in my lawnmower, which hasn't started without jump leads for about 15 years.
2 februari 2024
Review zonder uitnodiging
Antwoord van AllBatteries
Dea customer,
Thank you very much for your kind words. We really appreciate your feedback and we look forward to seeing you again.
Kind regards,
The AllBatteries Team
Delivered as advertised and on time
9 februari 2024
Review zonder uitnodiging
Antwoord van AllBatteries
Dear customer,
Thank you so much for your feedback, you made our day!
Kind regards,
The AllBatteries Team
Took 15+ calls 20 emails and over 6 months …
Took 15+ calls 20 emails and several months to get a refund because the battery they sent me only worked a few days! Very frustrating, annoying and disappointing!
30 juni 2023
Review zonder uitnodiging
Antwoord van AllBatteries
Dear customer,
Thank you for your review. We are sorry to hear you had such a frustrating experience, but we really appreciate you bringing this issue to our attention.
Kind regards,
The AllBatteries Team
Slow postage as others have said
Slow postage as others have said. Delivery from France wasn't very obvious (at all) when buying. Site is a dotco.Uk.
15 januari 2024
Review zonder uitnodiging
Antwoord van AllBatteries
Dear customer,
We deeply apologise for the shipping delay.we really appreciate you bringing this issue to our attention.
The AllBatteries Team,
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