I always find the staff at Alloway Timber friendly and helpful. If they dont have what I am looking for they will try there best to point me in the right direction. If anyone ever asks me where to go... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Alloways timber are a traditional family run business who work very closely & personally which I believe sets them apart from there competition. I have had a very close relationship with Alloway f... Toon meer
I deal with Ross Tomassi in the down stairs office of the (Mitcham branch) most of the time. He is a diamond and does everything he is able to do with exceptional confidence and skill and is able to d... Toon meer
Bedrijf heeft geantwoord
Have been using Alloway for over 15 years. They have always been great on getting and delivering timber products for jobs and their timber is A grade timber. Their shop has a great selection of qual... Toon meer
Bedrijfsgegevens
- Houthandel
- Bouwmaterialen leverancier
- Doe-het-zelfzaak
- Bouwmarkt
- Multiplexleverancier
- Hout/parket/laminaat leverancier
Info over Alloway Timber & Builders Merchants
Geschreven door het bedrijf
About Us
Alloway Timber & Builders Merchants was founded in 1971 by Joe Alloway (senior). He started the business from the back garden of his parents’ house in Fulham and in 1973 he expanded by opening our Putney Branch, where we still trade from today.
Our Purpose
We offer an impressive range covering softwoods, MDF, hardwoods, skirtings, and architraves, to aggregates, blocks, bricks, and lintels. In essence, all the materials you need for your construction project from start to finish, delivered via our extensive fleet including crane lorries.
View Timber Joinery View Sawn Timber View Garden & Landscaping View Joinery Products View Building Products View Power Tools & Accessories
Contactgegevens
Unit 2 First Floor, St Georges Industrial estate, 380 Richmond Rd , KT2 5BQ, Kingston Upon Thames, Verenigd Koninkrijk
- 020 8640 5544
- sales@allowaytimber.com
- allowaytimber.com
4,8
Uitstekend
168 reviews
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Perfect timing on delivery
Perfect timing on delivery
Quality materials
Great price
Our number one supplier
11 september 2023
Antwoord van Alloway Timber & Builders Merchants
We're proud to be your number one supplier, Philip. Thanks for the glowing review!
Putney branch
Putney branch, Mike Kelly, ever so helpful and the Sales Rep Catherine.
Nothing is too much trouble.
11 september 2023
Antwoord van Alloway Timber & Builders Merchants
Thank you Castle Contracts Ltd, we're delighted that you are happy with the service received. We look forward to seeing you again.
brilliant company xx
5 september 2023
Antwoord van Alloway Timber & Builders Merchants
Thanks for your kind words, Clare
Good service
22 augustus 2023
Antwoord van Alloway Timber & Builders Merchants
Thanks for your review, Gary. We're delighted you're happy with the service we provide.
Very friendly and welcoming.
14 augustus 2023
Antwoord van Alloway Timber & Builders Merchants
Thanks Roger, your review is much appreciated,
Brilliant service
Brilliant service, Alex was great help. The delivery was done very well to the easy access point so we don’t have to carry stuff through the house.
7 augustus 2023
Review zonder uitnodiging
Antwoord van Alloway Timber & Builders Merchants
It's great to hear that you're so happy with Alex, and our delivery service, Ajay. Thanks for your review.
Speedy delivery
Speedy delivery, good communication, and delivery driver was very helpful as there was heavy rain at the time.
8 augustus 2023
Review zonder uitnodiging
Antwoord van Alloway Timber & Builders Merchants
Thanks for your review John, we're glad our driver was able to help in the difficult weather!
Needed some help with wood cutting…
Needed some help with wood cutting today. Service friendly and welcoming and did a great job. Colin thank you
7 augustus 2023
Review zonder uitnodiging
Antwoord van Alloway Timber & Builders Merchants
That's great to hear, Jo. Many thanks for using our cutting service.
Happy customer
I deal with Ross Tomassi in the down stairs office of the (Mitcham branch) most of the time. He is a diamond and does everything he is able to do with exceptional confidence and skill and is able to deal with anything I need and a rare problem if they occur he is a credit to your company!
6 augustus 2023
Antwoord van Alloway Timber & Builders Merchants
Thank you for your positive review - we're delighted you're happy with the service provided. We'll ensure to pass your comments onto Ross.
The team at allaway timber is amazing
The team at allaway timber is amazing
Starting with Darren, Tony , jade and Sam i can't fault anyone
Absolutely brilliant
Quick to serve and load
3 augustus 2023
Antwoord van Alloway Timber & Builders Merchants
We're thrilled that your experience with us was so positive! We shall pass your positive comments onto the team.
Cheam Alloways are always excellent
The staff and the manager in the Cheam branch of Alloways are always fantastic when it comes to either information, helping load materials or pricing! Excellent local timber merchant
12 juli 2023
Antwoord van Alloway Timber & Builders Merchants
We're delighted you've received such a great all-round experience at our Cheam branch, Mr Faulkner. Your review is much appreciated.
Antwoord van Alloway Timber & Builders Merchants
We're happy you received your products in quick time, Mark. Thanks for your review!
Pete was very helpful in helping me…
Pete was very helpful in helping me with my requirements. The other staff were also just as helpful helping me load the materials. Always had a good experience with Alloways
17 juli 2023
Antwoord van Alloway Timber & Builders Merchants
Thanks for your review, Nick. We strive to go the extra mile for our customers so we're glad you had such a positive experience with us.
Antwoord van Alloway Timber & Builders Merchants
We're delighted you are happy with the service you received, Yuriy.
Alloway's pricing
Alloway's even through internal rearrangement and staff location the company prices for stock and orders are getting more and more competitive. MP
11 juli 2023
Antwoord van Alloway Timber & Builders Merchants
Thanks for your review Mark. We do always try to ensure our prices are competitive as possible.
Friendly and helpful
I always find the staff at Alloway Timber friendly and helpful. If they dont have what I am looking for they will try there best to point me in the right direction. If anyone ever asks me where to go for timber and building products I always say the same thing, Alloway.
13 juli 2023
Antwoord van Alloway Timber & Builders Merchants
Thank you for your kind words, Patrick. And we appreciate you recommending us!
del drivers very helpful
22 juni 2023
Multiple website problems eventually addressed.
I ordered glazing putty on the website. Money was immediately taken from my credit card. An e-mail was sent thanking me for my order which promised confirmation when order was dispatched. That was the last I heard. After a week waiting my money was refunded to my credit card. No communication of any kind to explain or enable me to seek out an alternative supplier.
Two weeks after placing my order I have now received an e-mail thanking me for my purchase and asking me to review my purchase and the company. Well - I can’t review a product you failed to supply but I can review my experience of dealing with your company. One star for miserable customer service!
UPDATE:
An unfortunate series of events:
Website accepting order for goods that were not stocked in sufficient quantity.
Not offered reduced quantity.
Not told that order had been cancelled - only discovered when I checked my credit card account and discovered money had been refunded.
And (red rag to a bull!) asked to review the product and the company.
To be fair, if I hadn’t been asked to review the company I’d just have gone elsewhere and forgotten about it. As it was I responded with my one star review for miserable customer service. Since then the company has apologised and sought to make amends so I am changing my very critical rating to three stars. I hope the company will improve their website to prevent such problems occurring in the future.
7 juni 2023
Review zonder uitnodiging
Antwoord van Alloway Timber & Builders Merchants
Our sincere apologies for this, Geoff. Unfortunately, we were unable to fulfil your order due to a lack of stock availability. We credited you within 4 days, but should have notified you as such via email. We are currently in the process of changing our website controllers, and this transition period may have been a factor in us neglecting to send you the email.
By way of apology, we would like to offer you free of charge the 4 units that we do have in stock of the product you wished to order. Please contact us on sales@allowaytimber.com if you would like to receive this.
Great service from all the guys at…
Great service from all the guys at Alloway Putney as usual. Competitive prices and quick delivery - perfect 👍
8 juni 2023
Antwoord van Alloway Timber & Builders Merchants
We're thrilled you continue to be impressed with our customer service, Howard. Thank you for the positive review.
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