Allprop Property Maintenance Ltd Reviews 11

TrustScore 4 uit 5

4,2

We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie

Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie

Bedrijfsgegevens

  1. Vastgoedonderhouder
  2. Badkamerinstallateur
  3. Verwarmingsinstallateur
  4. Interieurbouwer
  5. Keukenvernieuwer
  6. Loodgieter

Geschreven door het bedrijf

Looking for a reliable maintenance and refurbishment company in London and the surrounding areas? Look no further than Allprop. With over 10 years of experience working with a wide range of clients, including insurance companies, managing agents, block agents, estate agents, landlords, and owner occupiers, we have the skills and expertise to handle any job. We pride ourselves on offering a responsive and proactive maintenance service for both domestic and commercial properties, as well as a full refurbishment service that covers everything from building work and loft conversions to painting and decorating, kitchen installations, and bathroom installations. Our team of qualified and experienced tradespeople are available to work in all London postcodes as well as parts of Middlesex, Hertfordshire, and Essex, and we are committed to providing the highest levels of customer service and satisfaction. So whether you need a simple repair or a complete refurbishment, Allprop has got you covered.


Contactgegevens

4,2

Goed

TrustScore 4 uit 5

11 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Amazing Allprop

Having used Allprop for a number of projects now, I can not fault anything the company has done. Joel and the team have been amazing from the initial tender stage, through to project handover. Any issues dealt with with great solutions and fantastic level of workmanship from all the trades involved. I would recommend them without hesitation.

30 juli 2025
Review zonder uitnodiging
Logo Allprop Property Maintenance Ltd

Antwoord van Allprop Property Maintenance Ltd

Thank you for your review and we look forward to working with you in the future

Beoordeeld met 5 van de 5 sterren

Excellent service

Excellent service - have used allprop a number of times at my property and they provide outstanding service. Easy to arrange contractors and they follow up until the work is completed.

25 januari 2025
Review zonder uitnodiging
Logo Allprop Property Maintenance Ltd

Antwoord van Allprop Property Maintenance Ltd

Thank you for your very kind review and we are delighted that we are able to provide you with outstanding service

Beoordeeld met 5 van de 5 sterren

Great Service

Needed some urgent work done. Very happy with the efficiency and the final result.

20 januari 2025
Review zonder uitnodiging
Logo Allprop Property Maintenance Ltd

Antwoord van Allprop Property Maintenance Ltd

Thank you Mia for your kind review.

Beoordeeld met 5 van de 5 sterren

Great service

Needed a plumber urgently. Allprop were there straight away and sorted the problem with no issues.

15 januari 2025
Review zonder uitnodiging
Logo Allprop Property Maintenance Ltd

Antwoord van Allprop Property Maintenance Ltd

Thank you for taking the time to submit your review. We are pleased that we could be of assistance

Beoordeeld met 5 van de 5 sterren

Boiler broke down in middle of the…

Boiler broke down in middle of the night, allprop attended very quickly today and sorted the issue which was a relief given the weather. Very professional engineer. Would recommend and use again.

10 januari 2025
Review zonder uitnodiging
Logo Allprop Property Maintenance Ltd

Antwoord van Allprop Property Maintenance Ltd

Thank you for taking the time to submit a review. We are pleased that we could be of assistance and the issue was quickly resolved

Beoordeeld met 1 van de 5 sterren

Poor communication and laborious processes

Pretty bad. A very ‘computer says no’ when anything happens. If you miss the engineer they charge a call out fee (fine) but then delay you getting anything fixed by going through a long laborious process to pay it and super unhelpful when trying to communicate with them.

Edit: and as you can see from their response - unprofessional (and also untrue!). We didn’t receive the call on the intercom, they didn't wait 30 mins (not sure how a still photo would prove the time spent waiting) and their tone in communications is the same defensive and unprofessional response. We tried to resolve the issue by paying and moving forward but they kept continually responding with ‘proof’ (even though we didn’t disagree with the payment AT ALL, we acknowledged we missed it due to being in meetings when the contractor came). If you want an easy life and want professionalism, they aren’t the ones for you. If you have any issues they’ll be defensive and difficult. We used a different company in our old flat and they were really good - super helpful, professional and kind. Can send company name if anyone wishes. You just want a nice company when dealing with things about your home.

Edit 2: Honestly quite upsetting spending my Friday responding to these messages. We have all of the responses ourselves and they didn't wait 50 mins - the fact a company can be so unprofessional and continue to argue with us goes to show the standard you get with them. We've found it really hard having this back and forth when ultimately we offered to pay straight away and they just continue to argue. The chain below shows they are confrontational, hostile and unwilling to have productive conversations - not the type of person you want in your property.

10 januari 2025
Review zonder uitnodiging
Logo Allprop Property Maintenance Ltd

Antwoord van Allprop Property Maintenance Ltd

Hi Zoe - thank you for your review which we have to say does not reflect in any way what happened. We arranged an appointment to attend your property and our engineer arrived at the agreed time. However, despite ringing your intercom multiple times, phoning you and putting a message on your property maintenance system, we were unable to gain access. Furthermore, our engineer waited for 50 minutes before leaving, as you are aware having been sent the photograph of our engineer outside the property. In such circumstances we do charge a failed call out. Due to the way your managing agents process invoices we had to upload our invoice onto a separate works system and therefore your comments about a laborious payment process are unfounded on our part and is something you will need to take up with your managing agent. In terms of communication, once again your comments are unjustified as all of your messages were immediately answered by both text and the Fixflo system. Therefore we do not find your complaint to be reasonable or accurate and had you allowed access as agreed - or indeed for the following 50 mins - this situation would not have resulted


Hi Zoe - once again thank you for your continued comments. We have all of your messages together with our responses, and you are 100% correct when you mention that we did not wait for 30 minutes as we waited 50 minutes with no answer from you! Be that as it may, we are very pleased you have another contractor you like working with and wish them the best of luck working with you. Rather than deal with the facts as they are, you are creating a web of untruths. If you wish to deal with the facts as they are we will happily respond - but having to justify ourselves to someone who is not providing the truth deserves no more of our time

Beoordeeld met 5 van de 5 sterren

Amazing Maintenance Company

I have been using Allprop for many years and they are a fantastic maintenance company. They are friendly, reliable and their quality of work is unmatched. I have the pleasure of dealing with Mandy, Anna, Beth, Sarah, Joel and Richard who always go above and beyond and nothing is ever too much trouble. 5-star service and I look forward to continuing working with the amazing team at Allprop for years to come.

16 juli 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

I have been using Allprop for a few…

I have been using Allprop for a few years now on many different projects. I can honestly say they go above and beyond. They have never let me down either for quality or timescale. So hard to find a company that does what it says. I for one won’t be using anyone else in future. Can’t recommend Joel, Richard and team highly enough.

19 april 2024
Review zonder uitnodiging
Logo Allprop Property Maintenance Ltd

Antwoord van Allprop Property Maintenance Ltd

Hi Nick

Thank you for taking the time to share your positive experience with Allprop.

We are so grateful for your 5-star review.

We are here to help and look forward to hearing from you if you need any assistance in the future.

Best wishes

Allprop

Beoordeeld met 5 van de 5 sterren

Excellent Company to deal with !

AllProp did some work for us at our house in Mill Hill and have to say they were really great. They sorted out some complex gas and electric work amongst other things. An all round firm able to deal with most things. Couldn't recommend them highly enough !

26 januari 2024
Review zonder uitnodiging
Logo Allprop Property Maintenance Ltd

Antwoord van Allprop Property Maintenance Ltd

Hi Jason,

Thank you for taking the time to share your positive experience with Allprop. We are so grateful for your 5-star review.

We are here to help and look forward to hearing from you if you need any assistance in the future.

Best wishes

Allprop

Beoordeeld met 5 van de 5 sterren

Leak at home

Had a leak at home and called Allprop who were there within a couple of hours stopping the leak immediately. Then worked out where the leak came from and resolved this for me by the end of day.
Great service and will use them again and again. Thanks Allprop

4 oktober 2023
Review zonder uitnodiging
Logo Allprop Property Maintenance Ltd

Antwoord van Allprop Property Maintenance Ltd

Hi Warren,

Thank you for taking the time to share your positive experience with Allprop. We are so grateful for your 5-star review.

We are here to help and look forward to hearing from you if you need any assistance in the future.

Best wishes

Allprop

Beoordeeld met 5 van de 5 sterren

Commercial site - Very happy with the services provided over the last 2 years

Allprop have being assisting with bits on site (small scientific/pharmaceutical site) for just under 2 years. I have used Allprop for plumbing work, electrical work, decorating, roofing/gutter clearance, waste clearance and various other bits. The team are always really helpful, communicate well and have always delivered whatever has been quoted on time and to a great standard. In summary these guys are trustworthy, reliable and have always done a great job. Very happy with the service they have provided.

25 oktober 2023
Review zonder uitnodiging
Logo Allprop Property Maintenance Ltd

Antwoord van Allprop Property Maintenance Ltd

Hi James,

Thank you for taking the time to share your positive experience with Allprop. We are so grateful for your 5-star review.

We are here to help and look forward to hearing from you if you need any assistance in the future.

Best wishes

Allprop

Dit is Trustpilot

Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.

Bedrijven kunnen reviews verzamelen via geautomatiseerde uitnodigingen. Deze reviews worden als geverifieerd bestempeld, omdat het evident is dat ze op echte ervaringen gebaseerd zijn.

Lees meer over geverifieerde reviews.

Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.

Lees meer over Trustpilots reviewproces.

Hier vind je 8 tips voor het schrijven van een goede review.

Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.

Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.

Lees meer