Allpropertyclaims Ltd Reviews 

Excellent service so far

Due to a leak from upstairs, I had a stained ceiling.
The whole process could have been very stressful but it was a breeze as they handled everything very professionally and efficiently.
The initial assessment took place quickly and after a few weeks my claim was approved very swiftly.
Ben and Joe were both very helpful and kept me up to date with developments and what to expect from the process.
Now waiting for the repairs, but looking at other reviews I have no reason to believe that the outcome will be anything else than great.

Well done team!
Nikos

To keep it very simple - I would not recommend.

As they state (from the start of the process in fairness to them) 'we do the service for free and make money on the repairs' problem with this model is they vastly over inflate the remedial work required and thus pushing up the costs for the insurance company and your future premiums massively.

They do not treat your home like your home but a way to make money. We used them for leak detection (third party you need to pay direct) and full claim handling service. My insurance company loss adjuster kept copying me back into the email correspondence so I could see what was happening with the back and forth on the costs. I had to sit silent as per the contract I signed. They wanted to rip out the entire bathroom for a leak that had affected around 0.5m2 of wall.. The bathroom was not even a year old. When I said no to this and just accept the cost given by insurance co they said ok will do minimal work. So for the £15k they received I got small tile wall repair, bedroom decorated (for fist size wet patch) and downstairs very small toilet decorated. To give an idea our whole bathroom rip out, re-model and fit was well under this when we had it done last year including electrics and plumbing, decorating and sanitary ware install. The decorator was fine but did the absolute bare minimum.

I asked for a works cost breakdown several times which no one gave to me. I also asked to exit the agreement as was getting bored of waiting (that was in month 6 of waiting for it to be sorted) and was told its too complicated to cost that up and too much effort to do(!). He would not let me leave the contract!! They made a sweet, sweet profit off this job and I would love to have known how much the single guy who did the repair work got paid.. Repair guy told me he's also often left waiting for a long time for payment from APC. The poor drying machine guy seems to be running around the town chucking in drying machines willy nilly at their request. Ours had been fully dried out after 3 months in very hot summer but he was wheeled round to quickly install day before loss adjuster meeting for some smoke and mirrors. The loss adjuster meeting is funny as you are told not to speak to them incase you put your foot in it re the claim. Very odd experience walking round your own house with APC and loss adjuster staying quiet like a child letting the adults talk...

So use them if you like but I’d recommend going through your insurance co direct in future, quicker and cheaper and feels less like your being taken for a ride. Just leaves a very bitter taste knowing they have pocketed a load of cash for next to nothing. They'll say emails being sent etc took time but come on! Probably adds up to couple hours work in total but who knows because they refused to cost it up for me..

I would highly recommend Abhijeet for his excellent service and support throughout the whole house insurance process. He handled everything professionally, kept things organised, and made sure all the necessary arrangements were made to get the work completed smoothly.

He was helpful, responsive, and made what could have been a stressful process much easier. I really appreciate all his hard work and the effort he put into getting everything sorted. Thank you, Abhijeet, for doing such a great job!

Cannot rate APC highly enough. After a fire destroyed my entire flat, I reached out to APC for immediate help and they were wonderful at walking me through what happens next and reassuring me in what was obviously a very scary situation. Since then Joe has been my point person and has been absolutely incredible. He has been all over this case, fighting for my best interests with insurance company’s, surveyors, loss adjusters etc and honestly I would be in a terrible position without him. A perfect example - when the surveyor came to my property they looked in my bathroom and said “that’s fine, just a repaint job”. Joe immediately jumped in and showed them a moisture reading on the floor which indicated that the whole floor needed replacing! Without Joe there I would have been battling with mould and floor damage at a minimum for years to come This is one out of countless examples where Joe and APC have worked hard to represent me throughout this awful situation with an incredible work ethic and attention to detail.

On the claims side, Abhijeet has also been incredible at liaising with the loss adjustor directly, again going above and beyond to make sure my best interests are fought for. Tan was also fantastic as the first call with APC - reassuring me of what needed to happen next and being very compassionate to the situation.

Cannot thank Joe, Abhi and Tan enough.

We are still in the thick of it and there is a long way to go before I’m back in my place - however I feel extremely confident in the APC team and am so thankful they are repping me through this!

Working with All Property Claims has been extremely helpful over recent months. They have dealt with a complex claim involving two significant leaks and resulting water damage in my property in Dalston, London. The staff including Ben, Zoran and Tom have been excellent in helping me work through the case. A particularly mention has to go to Abhijeet Singh, who has dealt with the insurance claim brilliantly. He has updated me frequently, and explained the process with clarity, taking me through the various stages. Dealing with the insurance claim/s is complex; so having Abhijeet and his colleagues at APC working on my behalf has been invaluable. I recommend without any hesitation this company as they oversee the various stages of restoration works and related insurance claims professionally, explaining the process with clarity. They are fully deserving of a five star review.

I recently worked with Ben Smee regarding a difficult insurance claim involving a leak from a property above in a rental. Throughout the process, Ben was incredibly helpful and professional.

What impressed me most was Ben's honesty and transparency. He proactively offered to offset our excess using compensation, which was a huge help.

Communication was prompt and courteous from start to finish. I highly recommend Allpropertyclaims and specifically Ben for anyone dealing with property insurance claims. Thank you for your help, Ben!!

Special thanks to tan with his help for my claim

I contacted All Property Claims following a leak and have been incredibly impressed with the service they provide and how they made a very stressful situation so much easier for me by handling negotiations with the Insurer and organising the renovations. Every person I've interacted with has been very professional, helpful and gone above and beyond my expectations. In particular, Ben - who has been my main point of contact - has been fantastic, with very prompt responses so I felt I was in the loop and updated at all times during the process.

I had water damaged ceiling from a leak in the kitchen of my rental property, All Property Claims handled the management of the insurance claim and the subsequent work to property. Tan, Abhijeet and the team were brilliant from start to finish, they were very professional and efficient with great communication throughout the process. I would definitely use them again

All property claims were great from the very first phone call explaining the processes and handling the claim following on from a water leak. Tom surveyed my property and was very extensive in he’s survey which maximised the claim to restore my property back to its previous condition. Abhijeet was also great in in liaising with the insurance company on my behalf and communicating with myself

We had a leak in our kitchen which caused all the floors to be soaked and swollen and need replacing. This was stressful for us as we knew very little about what to do next, until we spoke to APC and they immediately reassured me this could be sorted.

They acted really well as an intermediary between us and the insurers and made sure to put us, the customer, first. They provided updates regularly and the work was done to a good standard (there were a few bits to snag, but they ensured this was done until we were happy with it)

Specifically, I wanted to give a mention to Zoran Cirkovic and Ben Smee, who were both supporting my case and have been brilliant and letting me know next steps. Would definitely use APC again (hopefully won't need to though!)

I have had a really great experience with All Property Claims so far and in particular Ben who had been dealing with my claim. He has had consistent communication throughout and is easy to contact. If he is not available for any reason there is always someone else in the office who is willing to help. Very happy with Ben and my experience so far with All Property Claims

We had approached a few contractors to fix a bathroom leak and received widely different responses. APC was a last resort, and I am glad we went with them. While they use third party contractors, they were very clear about the process and involved during every step with realistic timelines.
Abhijeet handled our claim, and his attention to detail, and follows ups were excellent. His professional and practical approach to the claim was commendable.
Ben and Imed did the property survey and were extremely helpful in how we should proceed with the works. Imed was especially reassuring after a difficult claims adjustor meeting.
The contractors assigned were very professional as well, however there could have been better communication between APC and the contractors for the scope of works.
Thank you Tan and team.

My enquiry was dealt with professionally and swiftly with an engineer coming out to site the next day. Jo was very helpful and professional but most of all very honest what they could and couldn’t do which I respected and sadly meant they the right people for my job that’s a specialist area. I would however highly recommend

The people of the company, Ben Smee, Zoran and team are very friendly and polite, reliable and professional. They were always there for me and answered phone calls and emails promptly. They explained everything I wanted to know. They dealt successfully with my agents, insurance company and workmen. Very Professional. I am very happy and thankful that they took over for me, because I was not able to deal with all the problems there were.
The people they sent to do the work, it was a huge water damage, did a very good job. I will always recommend Allclaimsproperty in the future.

From start to finish every stage of my claim and refurbishment of my property was STRESS FREE. I never felt like I had to chase, I was always contacted and received a prompt response to queries. Allpropertyclaims certainly deliver what they promise. Special thanks to Matthew for spending months on end going back and forth with my insurer, I wouldn’t have been able to achieve the results without Matthew/Allpropertyclaims. Overall, highly recommend their services, reliable and trustworthy.

Tan and Matt were extremely helpful with arranging and sorting out the whole process to having my insurance claim filed and approved after I suffered a horrendous water leak issue and had no idea where to begin with sorting out repairs. It started out a nightmare but ended up being close to stress-free! The team were great and I can't thank everyone enough for their professionalism, efficiency and service. Would highly recommend them if you are looking for help with the same problem.

I cannot recommend AllPropertyClaims highly enough, particularly Tanbir Sidhu from the Investigation Team, Abhijeet Singh from the Claims Team, and Tom Higgs from the Surveyors Team. They provided an outstanding service from start to finish in handling my insurance claim for significant water damage affecting both the bathroom and bedroom of a flat that I rent out.

The circumstances surrounding the claim were extremely challenging. The insurer was consistently unresponsive, caused substantial delays throughout the process, and frequently needed to be chased on an almost daily basis.

Abhijeet at AllPropertyClaims took this burden completely off my shoulders, persistently following up with the insurer and ensuring that the claim continued to move forward despite the many obstacles.

Their knowledge of the insurance claims process is exceptional. They understand every stage of the journey, know all the common pitfalls to avoid, and provided invaluable advice throughout. It quickly became clear that attempting to manage a claim of this complexity independently would have been a major mistake. Unless you deal with insurance claims professionally, you simply will not achieve the same outcome or navigate the process as effectively as they can.

The damage will require extensive remedial works (in the flat which is practically a new-build with a high-spec design), including the complete stripping of the bathroom walls and floor, the removal and replacement of the wooden flooring throughout the flat, and the replacement of plasterboard walls that were heavily affected by black mould. The scale of the damage and complexity of the claim made professional representation essential.

What stood out most was their persistence, professionalism, expertise, and attention to detail. They genuinely acted in my best interests throughout and ensured that the insurer met its obligations despite repeated delays and a lack of responsiveness.

I will update this review regarding AllPropertyClaims' Works Team and their contractor once the repair works have been completed. The works have not yet started but are due to commence shortly. However, based on my experience with AllPropertyClaims so far, I am confident that the works will be carried out to a high standard and that I will be satisfied with the entire process from start to finish.

Victoria

Tan was very helpful and offered some great advice related to my specific situation which I hadn’t considered. Would definitely recommend and use again!

The process was professionally handled and claim was approved without any hassle from the insurer.