All Vet Supply Reviews 

2.199
TrustScore 4 uit 5

4,2

We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie

Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie

Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

My husky has copper storage disease, and can not eat regular dog food. GA Veterinary Hospital devosed a food plan of chicken, rice, & green beans, along with meds & supplements. One of those Omega 3 F... Toon meer

Beoordeeld met 5 van de 5 sterren

I’m a certified canine massage therapist and I’ve been looking for a good kinesiology tape for my clients. All vet was very helpful and fast to respond when I needed assistance. I plan on buying more... Toon meer

Beoordeeld met 2 van de 5 sterren

The amount of plastic packing materials that the tiny product came in was outrageous. Two large bubble wrap bags, plus the container of the product (also plastic, not breakable glass) was wrapped in b... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I accidentally gave my mailing address to receive the shipment. I was really buying it for my nephew in Georgia. I called them up, got to talk to a human who bent over backwards to change the shipping... Toon meer

Bedrijfsgegevens

  1. Dierenwinkel
  2. Hobbywinkel

Informatie afkomstig van verschillende externe bronnen

We are a family owned business and have been growing since opening in 2001. Through the years we have amassed a large client base consisting of veterinarins, resale companies and end users from all over the world. We strive to give every customer that personal attention that has somehow been lost in e-commerce tech world of today. We purchase products from most major laboratories and distributors in US thus we are able to provide our customers a wide variety of products and lines. Try us, you won't be disappointed.


Contactgegevens

4,2

Goed

TrustScore 4 uit 5

2K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Vraagt klanten om een review

Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Heeft nog niet op negatieve reviews gereageerd

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

4,2

Alle reviews

(2.199)

9 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 1 van de 5 sterren

I never got my order

I never got my order! Received notice your did not have my correct address. I responded to the email and replies with my correct address.

26 september 2023
Logo All Vet Supply

Antwoord van All Vet Supply

Your order did not contain the numeric part of the address so it could not be shipped. We sent you two emails requesting the information, one on Sept. 27 and another one on Oct 23. Although you state that you responded, we have never received any email from you. We checked all of our email files including spam/junk folders and do not see anything from you. Please, call our office at 877-425-5838 and provide the address information and we will be happy to ship the order out.

Beoordeeld met 2 van de 5 sterren

This company needs to utilize more…

This company needs to utilize more technology in their customer interactions. I wasn’t happy with the way they handled my return. They said they canceled my order but did not send a confirmation when I requested it. I had to call my credit card provider to dispute the transaction before being refunded. They also asked me to send a copy of my ID because my shipping address was different than my billing address. They should know by now that people use multiple addresses. in my case, my credit card address goes to my office and my delivery address goes to my home. I would think by now companies know that billing addresses and delivery addresses are frequently different. Their site indicates that when they have a mismatch, you have to send a copy of your photo ID to reduce fraud. But sending your ID to a Company is increasing the risk of fraud. This company is not as reputable like Amazon, so sending a photo ID on a customer representative’s email is high risk. They didn’t offer an option to upload my ID anywhere. I can’t say anything else about the company other than I don’t plan to order from them again.

2 oktober 2023
Logo All Vet Supply

Antwoord van All Vet Supply

While we understand your frustration, we request this information when both the address and phone number entered do not match in the database search. We get several fraudulent orders weekly and they are caught because we perform these security measures. This is the only way we can stop fraud. We do understand that lots of people ship to different addresses and we process most of these without any issues but when nothing matches in our searches, we request this information. This protects us as well as our customers. As for Amazon, they dont really care since most of the time it is the sellers on their platform that actually lose when there is fraud. Our policies are stated on our website and we do communicate with customers when there is an issue. The customer always has the right to cancel if they do not wish to provide the requested information or can use another payment method such as Paypal.

Beoordeeld met 3 van de 5 sterren

Great prices

Great prices. I was shocked that my stuff didn’t get sent out for almost a week though. Other suppliers offer free overnight shipping.

28 september 2023
Logo All Vet Supply

Antwoord van All Vet Supply

This order should have shipped on 10-2 according to our shipping and process time scheduel. However, due to a stock issue, it was delayed an extra 2 days. While we try and ship as soon as possible, sometimes there are delays. We would love to offer free Next day shipping but if we did, we could not offer the low prices that we do.

Beoordeeld met 5 van de 5 sterren

Liniment

First the liniment arrived quickly and I'm pleased that the medicinal smell does not last. I'm using it on my arthritis to see if it will help. I am walking a bit better on my left side.

4 september 2023
Beoordeeld met 1 van de 5 sterren

Terrible

Terrible ! They never deliver my products and when i went to question about them , they say that they need a proof of Id that they never ask me .
And i went for 5 days in USA from Brazil , and I needed that suplement very much and can’t find here .

6 september 2023
Logo All Vet Supply

Antwoord van All Vet Supply

This customer was paying with an international card and shipping to a US address. We needed proof of identity and requested it several times via email. We never received a response so the order was cancelled and funds hold released. In order to protect our customers and ourselves from fraud, we have to follow our security procedures.

Beoordeeld met 1 van de 5 sterren

Order never came

Never received our order...we were told it was coming soon. It has not arrived!!!!

17 augustus 2023
Logo All Vet Supply

Antwoord van All Vet Supply

Product was discontinued and replacement was ordered but was delayed. Customer was informed and decided to cancel. Funds were returned and order was cancelled.

Beoordeeld met 2 van de 5 sterren

The amount of plastic packing materials…

The amount of plastic packing materials that the tiny product came in was outrageous. Two large bubble wrap bags, plus the container of the product (also plastic, not breakable glass) was wrapped in bubble wrap and was taped so tightly that it took me almost 5 minutes to cut it apart. Unlike other companies, there was no way to comment when placing the order to ask that it be sent with paper packing materials.

29 augustus 2023
Logo All Vet Supply

Antwoord van All Vet Supply

We package items so that they are not damaged in transit. Although container is plastic, it can break if box/bag is not handled correctly by carrier. Paper packaging is ok but bubble wrap is a better protector. Our commitment to the customer is to offer quality products at affordable prices and get their order safely to them as quickly as possible.

Dit is Trustpilot

Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.

Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.

Lees meer over Trustpilots reviewproces.

Hier vind je 8 tips voor het schrijven van een goede review.

Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.

Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.

Lees meer