I recently replaced my old 6ft timber fence panels with the Maple range composite panels to fit into my existing concrete posts and gravel boards. The difference is huge — the panels look great, f... Toon meer
Bedrijf heeft geantwoord
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From start to finish this has been one of the best interactions with a company I have had for years. Chelsea in particular stands out...polite, caring, professional and efficient. It is so rare that a... Toon meer
Bedrijf heeft geantwoord
This company and staff are outstanding they do what they say they will do. Had a slight hiccup with my fence, which turned out to be the way I fitted the panels and not allowing for expansion. A team... Toon meer
Bedrijf heeft geantwoord
Absolutely fantastic company from start to finish, the deck I wanted wasn’t available so they gave me a discount on the price of the premium boards. The delivery driver was really polite and helpful,... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
At Alpha Decking, we specialise in helping customers transform their outdoor spaces with premium, affordable composite fencing and decking that blends natural beauty with long-lasting performance. Our wood-plastic composite (WPC) products are a stylish, low-maintenance alternative to traditional timber, perfect for gardens, patios, poolside areas, holiday homes, and more. With stunning colours available, including our ever-popular Anthracite, and a choice of natural woodgrain finishes, our decking and fencing offer the authentic look and feel of real wood, without the hassle of staining, warping, or rotting. Whether you're a homeowner enhancing your outdoor space or a trade professional working on a project, our durable and easy-to-install products are designed with convenience and quality in mind. We stock all products here in the UK, ensuring fast delivery and direct support from our expert team. Join thousands of satisfied customers who trust Alpha Decking for outstanding products, great value, and exceptional service, and see why we are rated 'Excellent'.
Contactgegevens
1st Floor Office 39-41 Church Street, RH20AD, Reigate, Verenigd Koninkrijk
- 02030111661
- info@alphadecking.co.uk
- alphadecking.co.uk
4,7
Uitstekend
201 reviews
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
Zo gebruikt dit bedrijf Trustpilot
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Excellent product
Excellent product! From ordering to delivery, alpha decking kept me informed. I installed myself the product is strong and well constructed.
The guy that delivered the product was so polite and explained everything fantastic will be using again and passing on to my friends and family
20 augustus 2024
Review zonder uitnodiging
Antwoord van Alpha Decking
Hi,
We appreciate your 5-star rating and glad everything went smoothly.
Thank you,
Alpha Decking
Very pleased overall.
Very pleased overall.
Good quality product, in the composite fencing.
We also used the composite posts. The only difficulty is in cutting out the channels in the posts, to fit in the panels.
If you haven’t got a router, they are difficult to cut.
18 augustus 2024
Antwoord van Alpha Decking
Hi,
Thank you for your feedback. We're glad you're pleased with the quality of our composite fencing and posts. We appreciate your note about the difficulty in cutting the channels—this is valuable insight for us and will be passed along to management.
Thank you,
Alpha Decking
Excellence
From delivery to installation alpha decking kept me informed. Office staff were very pleasant & helpful.
18 augustus 2024
Antwoord van Alpha Decking
Hi,
Thank you for sharing your experience. We're delighted to hear that our team kept you informed and that you found our office staff pleasant and helpful.
Thank you,
Alpha Decking
Having already ordered and paid we then…
Having already ordered and paid we then received an email stating that we were pre purchase even though the website made no mention at the time. Once their stock arrived from their supplier the service was very good and we were informed promptly of our delivery date and the delivery was carried out almost to the minute. The fencing was a self install and was extremely easy to carry out for anyone with basic DIY skills and a decent set of tools. The resulting fence looks very pleasing and appears to be very durable.
18 augustus 2024
Antwoord van Alpha Decking
Hi,
Thank you for your detailed feedback. We apologise for the initial confusion regarding the pre-order status.
I have checked back over with the team and cannot see an instance where it wasn't shown on the website about the pre-order status but I am sorry if your order came within a small update period where statuses may change on the site.
We always strive to ensure the correct information is clear and available at all times and appreciate your understanding.
We're glad to hear that once the stock arrived, the service met your expectations and that the installation process was straightforward. It's great to know you’re pleased with the final result.
Thank you,
Alpha Decking
COMPOSITE FENCING
COMPOSITE FENCING - EXCELLENT
GOOD COMMUNICATION ALL THE WAY THROUGH.
EXCELLENT FENCING PRODUCT. SIMPLE TO FIT
17 augustus 2024
Antwoord van Alpha Decking
Hi,
Thank you for your positive feedback. We’re thrilled to hear that you found our composite fencing excellent and easy to fit, and that our communication met your expectations.
Thank you,
Alpha Decking
Good quality product arrived when said…
Good quality product arrived when said looks great
17 augustus 2024
Antwoord van Alpha Decking
Hi,
Thank you for your feedback! We’re pleased to hear that you’re happy with the quality of the product and its timely delivery.
Thank you,
Alpha Decking
Alpha Composite Fencing
Highly recommend Alpha Composite Fencing
Great quality product and delivered on time stated
Looks great and really pleased with dealing with Alpha from start to finish
18 augustus 2024
Antwoord van Alpha Decking
Hi,
Thank you for your kind recommendation! We’re delighted that you’re pleased with the quality, delivery, and overall experience with Alpha.
Thank you,
Alpha Decking
Great Service & Fence Product
The entire team from enquiry to delivery were outstanding. The description & quality of the product were 100%. No hesitation with recommending Alpha…
17 augustus 2024
Antwoord van Alpha Decking
Hi,
Thank you for your glowing review! We’re thrilled to hear that our team and product met your expectations. Your recommendation means a lot to us.
Thank you,
Alpha Decking
Exceptional experience and product
We were very please with this company and its product. The communication was excellent from start to finish. Delivery excellent. They kept us updated on delivery times. Highly recommend this company service is exceptional. Well done!
17 augustus 2024
Antwoord van Alpha Decking
Hi,
Thank you for your wonderful feedback! We’re delighted that you were pleased with our product and service, and we appreciate your recommendation. It’s great to know that our communication and delivery met your expectations.
Thank you,
Alpha Decking
Excellent Quality
Great quality products along with extremely helpful knowledgeable people. Would highly recommend.
18 augustus 2024
Antwoord van Alpha Decking
Hi,
Thank you for your kind words! We’re glad to hear you’re pleased with the quality of our products and found our team helpful. Your recommendation is greatly appreciated.
Thank you,
Alpha Decking
Customer service is Excellent.
17 augustus 2024
Antwoord van Alpha Decking
Hi,
Thank you for your feedback! We’re pleased to know that our customer service met your expectations.
Thank you,
Alpha Decking
Fantastic company to do business…
Fantastic company to do business with,Chelsea and Dan have provided exceptional service and support.
The product is good quality and looks great
Highly recommended.
20 juni 2024
Review zonder uitnodiging
Excellent service and technical advice…
Excellent service and technical advice and a quality product
17 augustus 2024
Great quality product
Great quality product, great customer service. Delivery driver very attentive. Found the trellis a bit flimsy but other than that cannot fault our composite fencing. Getting ready to start the back but have decided not to add trellis this time.
17 augustus 2024
Antwoord van Alpha Decking
Hi Pamela,
Thank you for your feedback! We're glad you're pleased with the quality of our product and service. We appreciate your note on the trellis— we do offer one of the thickest trellises on the market but of course take the feedback on board and will pass it on.
Look forward to hearing from you soon.
Thank you,
Alpha Decking.
Antwoord van Alpha Decking
Hi,
Thank you for your feedback. It's really appreciated.
Thank you,
Alpha Decking
Antwoord van Alpha Decking
Hi,
Thank you for your kind review
We’re glad you’re happy with the fence, quick delivery we could offer.
Thank you,
Alpha Decking
Antwoord van Alpha Decking
Hi Mrs Cable,
We'd like to thank you for taking the team to leave us a 5* review.
It means a lot to us.
Thank you,
Alpha Decking.
A company that inspires confidence with the personal touch.
Good communication from initial sending of samples and information to advice on what was needed before finally placing the order. The customer service over the phone was very helpful and courteous. Delivery date was as agreed and the delivery driver was very prompt, friendly and helpful. The materials provided fitted together very well and were easily assembled into the existing concrete posts. We are very pleased with the finished fence. I would be happy to recommend this company to any of my friends.
2 juli 2024
Review zonder uitnodiging
Antwoord van Alpha Decking
Thank you for taking the time to leave a review Dave. Your five stars are very much appreciated. Thank you.
Excellent quality and service
Excellent quality and service. The delivery gentleman talked us through how to fit the panels together along with very helpful tips. Highly recommended.
17 juli 2024
Review zonder uitnodiging
Antwoord van Alpha Decking
Thank you for your kind review, Lynn. It means a lot to all the team and we will pass on your kind words to the delivery driver as well.
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