Love the watch, bought the Commander watch. Nice watch, only real issue I have in comparison to other smart watches I own is if it is away from my phone a bit long it resets entirely, time and all. Wo... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
I tried to give this company a chance because the watches are very enticing. I have purchased Alpha, Bravo XL, and Bravo XL2. I have used and bought extended warranties for them all. The big... Toon meer
I was a little skeptical at first about buying this watch did a little research on YouTube and Google and saw that a lot of people rave about it so I took a chance the watch came today and I'm very su... Toon meer
Bedrijf heeft geantwoord
Customer service is wonderful. The delta pro watch is wonder working and all it calculates is amazing. The heart rate, stress levels and of course step counts. Helps take me be able to take far away s... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
AlphaGearUS is a proud American-based company that was established in Miami, FL in 2020. Our goal is to provide top-quality tactical gear and equipment to law enforcement, military personnel, first responders, and any proud hard worker! We understand the importance of having a reliable gear in critical situations and are dedicated to serving those who serve our communities.
Contactgegevens
1559 nw 79 ave, 33126, doral, Verenigde Staten
- support@alphagear.us
- alphagear.us
4,2
Goed
1K reviews
Heeft 43% van zijn negatieve reviews beantwoord
Reageert doorgaans pas na meer dan 1 maand
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
This is such an amazing watch
This is such an amazing watch! My wife enjoys her Juliet too.
17 april 2026
Review zonder uitnodiging
The watches seem really nice
The watches seem really nice. I love their look and quality. The buying experience was great, and they arrived very quickly!
16 april 2026
Review zonder uitnodiging
My first smart watch and I love it!
16 april 2026
Review zonder uitnodiging
I tried to give this company a chance…
I tried to give this company a chance because the watches are very enticing. I have purchased Alpha, Bravo XL, and Bravo XL2. I have used and bought extended warranties for them all.
The biggest fraud claim is it being waterproof. The video that shows its waterproof capabilities, is exactly what happened [small water running over] and my watch went out. I used the water drain feature, shook the watch, and everything stopped. The screen no longer turns on and glitches when it tries.
Other than the false waterproof claim, it is a solid watch...
I now have no functioning Alpha Gear watch.
16 april 2026
Review zonder uitnodiging
Antwoord van AlphaGear
Happy to hear the ordering process was fast and easy with Alphagear, welcome to the AlphaGear community!
I got this watch today from my wife as…
I got this watch today from my wife as a birthday present, it’s amazing!
14 april 2026
Review zonder uitnodiging
Antwoord van AlphaGear
What an awesome gift and happy birthday to you, love hearing how much you’re enjoying your Alphagear watch already
Love the watch
Love the watch its what I need in my everyday work life outside. Had plenty of watches but none every lasted like this one
13 april 2026
Review zonder uitnodiging
Antwoord van AlphaGear
Great to hear it’s holding up so well for you, thanks for choosing Alphagear, we appreciate you
Alpha Gear Chief watch
Gorgeous watch, setup is super simple. Love my watch so far! Got it for myself for my birthday and im glad I did, it's a great looking watch.
13 april 2026
Review zonder uitnodiging
Antwoord van AlphaGear
So glad to hear you’re loving your Chief watch! Happy birthday to you, enjoy it even more every day.
Thank you for choosing AlphaGear.
Thought it came with a lifetime warranty
13 april 2026
Review zonder uitnodiging
Antwoord van AlphaGear
Thanks for your comment, Alphagear does offer a lifetime warranty.
If you need details, our team is here to help at support@alphagear.us
I paid extra for a metal band
I paid extra for a metal band. Over $20.00 and they sent me a metal band that is connected but half was grey and the other half was black and is ignoring all me emails about the problem and don't want to right the wrong at all so don't ever purchase from Alphagear if you care about costumer service. I sent them photos of the mistake and all. I would definitely find another smart watch or even apple watch. It's funny how I emailed you guys over a week ago but decided to ignore all of my emails until I wrote this review and you immediately wrote me but you guys ripped me off by sending two different colored bands and attaching them to each other.
11 april 2026
Review zonder uitnodiging
Antwoord van AlphaGear
We’re really sorry for the trouble with your band, that’s not the experience we want at Alphagear.
Our team is ready to help, please contact us at support@alphagear.us so we can review your case and assist you directly
Antwoord van AlphaGear
We’re glad the quick shipping and great quality stood out for you, thanks for choosing AlphaGear
So far I’m loving it comfortable great…
So far I’m loving it comfortable great speaker for talking but all around well worth the money
10 april 2026
Review zonder uitnodiging
Antwoord van AlphaGear
We’re so glad you’re loving your Alphagear watch, we happy to hear it’s comfortable and worth the investment. Thanks for choosing us
Extremely satisfied withy purchase.
Extremely satisfied withy purchase.
8 april 2026
Review zonder uitnodiging
Antwoord van AlphaGear
Thanks for being part of the AlphaGear community
Loved my watch for the 20 days it…
Loved my watch for the 20 days it worked. The band broke 3 days in. Bought a new band on Amazon. Watch worked a couple more weeks before screen had lines in it and wouldn't allow me to swipe or see any functions. Contacted them through email since within my 30 day warranty and as of 2 weeks have received no response. I already have emailed you twice
22 maart 2026
Review zonder uitnodiging
Antwoord van AlphaGear
We’re really sorry to hear this happened, that’s not the experience we want for you.
Our team can help you right away, please reach out again at support@alphagear.us so we can get this resolved for you
Love the watch
Love the watch, bought the Commander watch. Nice watch, only real issue I have in comparison to other smart watches I own is if it is away from my phone a bit long it resets entirely, time and all. Working where I work not allowed to bring phone in so it has no choice but to disconnect and resetting is an issue since I have to have a time to list on reports in emergencies or other events. Other wise the watch is absolutely beautiful and fits perfectly.
6 april 2026
Review zonder uitnodiging
Antwoord van AlphaGear
We’re really glad you love the commander watch and we’re sorry for the trouble with the resets, we know how important reliable time is for your work
If you’d like us to check this issue with you, our team is here to help at support@alphagear.us
Antwoord van AlphaGear
We’re glad the size, display, and build quality are meeting your expectations, thanks for choosing Alphagear
Excellent customer service arrived on…
Excellent customer service arrived on time and excellent condition
6 april 2026
Review zonder uitnodiging
Antwoord van AlphaGear
Glad to hear everything arrived on time and in great condition, thanks for trusting Alphagear
Awesome watch love it
5 april 2026
Review zonder uitnodiging
Antwoord van AlphaGear
Enjoy your watch, thanks for being part of the AlphaGear community!
excellent great product
4 april 2026
Review zonder uitnodiging
Antwoord van AlphaGear
Thanks for being part of the Alphagear community
Antwoord van AlphaGear
We’re glad to hear ordering was easy and your watch arrived promptly, we appreciate you choosing Alphagear
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