Altostravel Reviews 1.527

Same Price for cancelled flight. Peerfect

James took a lot of his time trying to help me. He was diligent and offered me many alternatives to my travel plans but they didn't work out to my timing. He did a great job.

Happy with the customer James was very helpful and will give 5 star

Paul was very helpful and patient with me and the banking issues I had on my end thanks you

Jose Perez was amazing. He gave us excellent service and was very communicative during the transaction. He walked us through the process and assured that our large group was able to be accommodated on our flights. Thank you Jose !!!!

SCAM, DO NOT USE. I had to cancel a ticket after purchasing with AltosTravel. I went through the cancellation process with the airline and they successfully cancelled it, saying that the travel agency I booked with would resolve the refund. Altos never gave me any refund or travel credit. Useless customer support and unwilling to help.

I contacted Sandra regarding a 6 month stay in Costa Rica. She advised me she was going away gmfie for 3 weeks & would contact me when she was back.
A month later, I had to contact her, and have been communicating via email. ( I work off grid and no cell service, but have Star Link) She asked me to phone her and once I explained my situation I asked her to email ne the info.
She has ignored me, even after I sent her 2 more emails.

Very unprofessional!!

*update* She has now said she will be contacting her lawyer.

Jenny was very helpful in assisting me with my travel plans. She was thorough, patient, and was able to provide me with options to travel to meet my needs.

Excelente trabajo y muy confiable el señor Miguel Sánchez

El Sr. José Pérez fue sumamente diligente y profesional durante todo el proceso. Me brindó apoyo constante y resolvió cada una de mis dudas al comprar los boletos, lo cual hizo que la experiencia fuera ágil y satisfactoria. Lo recomiendo ampliamente por su excelente atención al cliente

Jenny was very knowledgeable and helpful. She was able to help me get a good deal. Jenny was very kind and patient. Thank you so much for taking the time to help me.

Thank you Isac for your quick assistance. Highly recommend....

Excellent service Miguel Sanchez

All flight arrangements were good.

Fantastic service! Isaac made booking my flights quick and stress free. Super helpful responsive and professional. Highly recommend.

James Faulkner Is a very patient and immaculately trained person. He helped me throughout the process with eyes popping prices. He really helped us with our vacation to Cancun. I desire my appreciation to James. Thanks! Now since that’s finished, I will definitely rebook you guys to finish my traveling journey in the world.

Jose Perez was extremely helpful in getting me a last minute flight at a decent price to the Dominican Republic after a tragic death in our family due to the Jet Set incident. I am very grateful for his professionalism and patience and guidance throughout the entire booking experience. Thank you Jose!

I purchase hundreds of tickets every year for teams of individuals going on mission - and just recently was introduced to ALTOSTRAVEL. I have just recently purchased tickets for 3 teams - and I saved thousands of dollars. The service was great as Daizy Scott cared for my requests from beginning to end. Great customer service, great value for the tickets, great experience!

Buen servicio el señor Miguel

I booked my travel with Jose Perez and he was absolutely the best!
He made the entire process smooth, stress-free, and tailored everything to my needs.
Super professional, responsive, and kind—I’ll definitely book with him again. Highly recommend!

Heidy E.