Always Looking Good Reviews 107

Great service. Sadly mug ordered for my daughter had a broken handle when arrived through post. Emailed customer services and a new item despatched immediately. Very pleased with items and service.

I bought a £3 voucher from Wowcher for a half price box. When I went enter the code it did not work.

To ask for assistance I emailed the address on their website, which was not receiving email, presumably not manned or incorrect. I received a response from another chat bot style what’s app messenger, and provided all of the details/screen shots asked for, then I didn’t get a response.

Very upset I have bought a voucher, which has probably now expired and through faulty link and poor customer service haven’t got anywhere or the product!

The engraved glasses come better than I expected. I really recommend
🙂🙂

Great service and very quick delivery

I ordered 3 prescription Whisky glasses,
The engraving was terrible, parts of letters missing on all of the glasses,
Not on the personalised engraving but on the rest. The customer service was useless and not fit for purpose, I sent photographs showing the faults but they replied saying it was acceptable and made various ridiculous excuses,
Regarding the reply from
"Always Looking Good"
They are saying "the lettering is engraved on and not printed"
I have never said the lettering was printed,
I said "The Engraving is Atrocious with parts of the letters missing on all of the items"
The Customer service is completely not fit for purpose and not interested in the problem, they just come out with irrelevant excuses.

This Company is friendly and professional. 😊☺️

Glasses were beautiful Well packaged and arrived as arranged.

I bought a personalised embroidered towel from ‘Always Looking Good’ for my nephew and received it quickly. It is a quality item and loved by him. I recommend this company.

My purchase came very quick.
The chocolates inside were very yummy.
I appreciate the time taken to make this box.
I still have some things left to use.
I gifted myself this for my 31st birthday.
Thank you :).

A beautifully packaged varied set of bath bombs arrived. They smell heavenly. I would definitely buy more!

Excellent communication and very quick delivery. Highly recommended 😀

I received a personalized whiskey glass and coaster for my birthday last year.
It is a valued gift that everyone likes. So my dear friends and partner are getting a glass and coaster from me this year.

Couldnt believe it when I came across this personalised wine glass, bought for my sister's birthday in April, as she always refers to wine as her medicine. Was so excited to give it to her though that I couldn't wait til April and gave it to her when I saw her soon after delivery. Prompt delivery and wine glass very well packaged. Thank you so much Always Looking Good.

Great gift.... Excellent packaging and good value🍾😃

After having issues with Amazon and sending out the wrong thing they quickly resolved it and sent out a new one asap was super pleased with the product that I got and will definitely be using them again

Brilliant item, great price quality items

AVOID.

I ordered an ‘prescription rum glass’ When it arrived at first I thought it was damaged. There were missing chunks from letters where the engraving had clearly not been done properly. It was in such a bad state I just can’t give it to someone as a gift.

I raised this with the owner and was told this was normal and there was nothing they could do.

Despite sending photos and explaining that this was supposed to be a special Christmas gift, the owner refused to take any responsibility, offered no apology and no refund.

This all happened a week before Christmas, leaving me little time (and budget!!!) to find a replacement present.

Appalling customer service and a product which isn’t sold as advertised. Very disappointed.

The whole experience was great! Ordered for the first time, and the gift boxes arrived promptly, well packaged and beautifully created. I was so impressed, I ordered again within the week of the initial arrival which was delivered in a similar and impressive fashion! I will definitely be ordering more!

I bought 2 personalised stockings to complete a matching set for my 3 daughters, however the wrong size were sent. When I queried this they sent me a third matching stocking for free. Super communication and lovely, high quality products.