I have a personal account with a payment card and few wallets. It was useful for me to have an option to open wallets in different currencies and for different purposes. Helps me to keep my money orga... Toon meer
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Lees wat reviewers zeggen
The onboarding process can take a little time, but support team is friendly and helpful. Overall the experience has been positive so far.
It's a very good app based account but lots of places to make improvements ie if you needed bounce back loan you can't get it here or you can't make cash deposits basic needs for a small business. W... Toon meer
Bedrijf heeft geantwoord
Pretty good bank low monthly payment had no issues at all good service good quality and fast delivery. Nice looking app. Unfortunately new bank and not recognised by QuickBooks etc but highly recommen... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over Amaiz
Geschreven door het bedrijf
Amaiz’s powerful current account and expert support help small business owners, sole traders and companies.
Apply for an account in minutes. Manage your debit Mastercard®, facilitate payments with FPS, SEPA, SWIFT transfers.
And if you ever have a question, get in touch with our service and accounting teams.
Apply for an account in minutes. Manage your debit Mastercard®, facilitate payments with FPS, SEPA, SWIFT transfers.
And if you ever have a question, get in touch with our service and accounting teams.
Contactgegevens
Amaiz Ltd, 150 Minories , EC3N 1LS, London, Verenigd Koninkrijk
- 020 3987 3173
- team@amaiz.com
- amaiz.com
4,3
Uitstekend
156 reviews
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Heeft nog niet op negatieve reviews gereageerd
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Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Really bad I opened a account…
Really bad I opened a account transferred money into it and closed down and. I haven’t reached my money back
23 maart 2020
Review zonder uitnodiging
Antwoord van Amaiz
Hi Romain 👋
We're so sorry to hear that you're not happy with Amaiz 😔 As a legal entity we must comply with certain regulations, which do take some time to process, unfortunately. If you'd like us to take a closer look into this, please feel free to reach out at any time – we'll be more than glad to assist you 🙂
Cheers!
Antwoord van Amaiz
Hi Paul 👋
Thanks so much for taking the time to leave us a review -- we highly appreciate your feedback! :)
Should you have any questions or concerns, please feel absolutely free to reach out at any time.
Cheers!
So far my experience of using the app…
So far my experience of using the app and business account has been amazing! I am shocked by how simple this makes keeping records and receipts without me needing to do much at all. I’ve used larger accounting software programs before but if anything they were too complivated and detailed. The Amaiz app covers the basics with everything I need without feeling like I need a degree in accoutancy!
18 maart 2020
Review zonder uitnodiging
Antwoord van Amaiz
Hi Getman 👋
You've just made us blush 😍
Thank you very much for your kind words about these little things that make such a difference in a world of finance! We're looking forward to making this service even friendlier to its customers 😊
Should you have any questions or concerns, feel free to reach out to us! We'd love to help
Bad experience
Bad experience!8 weeks we had the money blocked!
13 maart 2020
Review zonder uitnodiging
Antwoord van Amaiz
Hi Ionut 👋
We're so sorry to hear that you're not happy with Amaiz 😔 As a legal entity we must comply with certain regulations, which do take some time to process, unfortunately. If you'd like us to take a closer look into this, please feel free to reach out at any time – we'll be more than glad to assist you 🙂
Cheers
They froze my account because they…
They froze my account because they wanted more info from me, which was duly supplied in 24 hours.
Six weeks later, no reply and account still frozen.
Then I had the misfortune of the most pathetic, abrasive customer "service".
Never properly replied to my complaint either.
Avoid.
EDIT: As you can see from the inappropriate, canned response below, they really do not care about prospective customers. As they are not a bank, they are not regulated in the same way and there is practically nothing the Ombudsman can do.
6 maart 2020
Review zonder uitnodiging
Antwoord van Amaiz
Hello Kit 👋
Thank you very much for sharing your feedback with us!
We're so sorry to hear that you're not happy with Amaiz 😔 Please note that as an FCA regulated institution in some cases, it happens very rare, but as a legal entity we must comply with certain regulations, which do take some time to process, unfortunately. If you'd like us to take a closer look into this, please feel free to reach out at any time – we'll be more than glad to assist you 🙂
Opened a business account
Opened a business account - account could not have the business' name on it. Closed account - less than ten minutes after joining.
Customer services very vague and without clear details regarding timescales. Very disappointing.
Do not waste your time.
4 februari 2020
Review zonder uitnodiging
Antwoord van Amaiz
Hello Lisa 👋
Thank you so much for taking the time to leave your feedback!
Having your business name on the account is something we are working on, and hoping to implement in the future. We understand that this is important for many business owners, and truly sorry that is the reason why you decided to close the account.
We also we take your security with utmost seriousness, and have systems in place to make sure your money stays safe. At the same time, we aim to be as flexible as we can, and always take into account the circumstances.
Thank you again, and hoping we'll be able to change your mind in the future.
Delays delays delays
Delays delays delays
My husband just recently opened this account and money has been stopped. Can’t pay my staff my suppliers my rent. Now there asking for documents which he has sent them. My point is why not ask for all this before opening the account like normal companies. Am starting to think it’s a scam.
3 februari 2020
Review zonder uitnodiging
Antwoord van Amaiz
Hello Salma 👋
Thank you very much for sharing your feedback with us!
We are sincerely sorry for the inconvenience you've been caused. Please note that as an FCA regulated institution in some cases, it happens very rare, we have to suspend accounts and request additional documents in order to stay compliant. These cases are always a high priority task for our Compliance team, and they use all their forces to resolve them as soon as possible.
Please note that you're always welcome to drop us a line via in-App chat
Amaiz’s
The push notifications are a godsend! That one feature alone makes 😘😘smartphone app one of the most powerful tools that I have access to. Now I can see exactly what’s going on with my business’s finances at any time.j .
30 januari 2020
Review zonder uitnodiging
Antwoord van Amaiz
Hello! Thank you so much for your words 👍 we really appreciate that you've pointed out our push notifications, since it's a necessary part of productive interaction with our service ❤
I already thought Amaiz was useful
I already thought Amaiz was useful, but then I found out that I could set up notifications that would go to my Slack channel. This has further streamlined our finance team and made my life a whole lot easier.
30 januari 2020
Review zonder uitnodiging
Antwoord van Amaiz
Hi Dan 👋
We are so happy that you're discovering Amaiz' features all along the way! Thank you for taking the time to come back to us and share your fascinating feedback. 😉
If there's ever anything you need, ask away - we'll be delighted to help!
Great customer service
Great customer service! It was the only bank that actually helped me to open an account as an EU citizen.
15 januari 2020
Review zonder uitnodiging
Antwoord van Amaiz
Hi Atomos 👋
Thanks so much for your feedback!
We're so glad we could be of help!
Please don't hesitate to reach out if you have any further questions 👍
Cheers,
Your friends at Amaiz
Setting up the account was very quick…
Setting up the account was very quick and easy everything was explained clearly.
15 januari 2020
Review zonder uitnodiging
Antwoord van Amaiz
Hello there!
Thanks so much for your review!
We're happy you enjoyed our registration process 👍
Cheers,
Your friends at Amaiz
so far so good :)
14 januari 2020
Review zonder uitnodiging
Antwoord van Amaiz
Hi Ibrahim 👋
Thank you for giving us a five-star review, we're so glad you're enjoying Amaiz!
Cheers,
Your friends at Amaiz
Great Bank with a very neat and simple…
Great Bank with a very neat and simple online app. You can do everything with it and you are safe knowing you’re dealing with one of the largest banks in the world
14 januari 2020
Review zonder uitnodiging
Antwoord van Amaiz
Hi Kurutoi 👋
Thanks for your kind words and the five stars!
Feel absolutely free to reach out whenever you feel like it.
Cheers,
Your friends at Amaiz
I'd like to thank the who team for…
I'd like to thank the who team for their helpful assistance over the months, and for the continued assistance I'm sure I'll need. You have a fantastic team and deserve the praise.
12 januari 2020
Review zonder uitnodiging
Antwoord van Amaiz
Hello Alex!
Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.
I've been with Amaiz probably for good…
I've been with Amaiz probably for good 5-6 months, started with an under 19 account, then to Student account and Graduate account. Never had any issues with the account
8 januari 2020
Review zonder uitnodiging
Antwoord van Amaiz
Hey, thanks for such a feedback :) We're working hard to guarantee that everything runs smoothly!
Always found them really helpful :)
Been using this bank for many months.I use the bank online.It’s perfect.
7 januari 2020
Review zonder uitnodiging
Antwoord van Amaiz
Hello! Thank you for being with us :) we're always ready to help our precious users ❤
I worked with demis it's just a masterpiece
I worked with demis it's just a masterpiece I've never seen anything like it it's easy and simple
6 januari 2020
Review zonder uitnodiging
Antwoord van Amaiz
Hello! It's great to know that our support is appreciated :) we are always ready to help you! 🎉
I’ve been with Amaiz for a long time
I’ve been with Amaiz for a long time, and while I have had a few issues in the past I have recently had some fraudulent activity which Amaiz were quick to deal with. I got a refund in good faith on the same day. The lady in the fraud team who dealt with my call was very polite and friendly.
4 januari 2020
Review zonder uitnodiging
Antwoord van Amaiz
Thank you very much for the feedback :) We're glad to hear that all the problems were successfully resolved!
I've been with Amaiz bank for 6 months
I've been with Amaiz bank for 6 months. Brilliant service includes fast response to enquiries, easy to use online banking, faultless consolidation and they set the best model for other banks to follow. Everyone should join Amaiz.
4 januari 2020
Review zonder uitnodiging
Antwoord van Amaiz
Hello!
We're soo pleased to hear your kind feedback! 😄
Thank you very much for your review and for giving us five stars — we highly appreciate it!
Cheers
Your friends at Amaiz
Great bank to deal with
Great bank to deal with. never had an issue accessing online. call centre answers quickly and efficiently if contacted with query
4 januari 2020
Review zonder uitnodiging
Antwoord van Amaiz
Hi Watermelon,
Thank you very much for your feedback!
Please feel free to reach out if you have any questions — we're here for you 24/7!
-Your friends at Amaiz
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