Terrible Customer Service
Would give -10 if possible. Sent enquiry form to be contacted, no response. Called their CS (royalty rewards) twice. Each time put on hold 45 mins and line automatically cuts off when you reach 5mins of phone wait time. Wrote to them to say if they don’t want customers to contact their CS they shouldn’t advertise number and waste customers time putting on hold for 45mins only to cut them off when they reach 5mins of wait time. Doing this, Amcal has no regard for customers’ time and makes me hesitant to do business with them. Prefer to buy from other chemists who are more respectful of customers’ time.








