The site was glitching, not letting me scroll the next module and just redirecting me back to the top of the page or dashboard. The chat got back to me very quickly and KIE was really friendly! She su... Toon meer
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Ria was very patient- and I do mean patient. Both my husband & I had a very frustrating experience trying to login in to our account once the course had been paid for. We started yesterday and finally... Toon meer
Bedrijf heeft geantwoord
I was having trouble with my course starting certification having the wrong information (twice), and Kie Wong was able to reset my information and also send it to escalation to get the information cor... Toon meer
My husband is doing a defensive driving course through a different company right next to me and his experience has been so much better. He just glides through the modules. American Safety Council / Fu... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
American Safety Council is a leading online training provider offering state-approved driver education and traffic school courses, workplace safety training and continuing education programs that keep professionals and organizations compliant and credentialed.
Contactgegevens
225 East Robinson Street Suite 570, 32801, Orlando, Verenigde Staten
- 1-800-393-1063
- info@americansafetycouncil.com
- americansafetycouncil.com
3,7
Gemiddeld
115 reviews
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Couldn't Scroll To Next Module
The site was glitching, not letting me scroll the next module and just redirecting me back to the top of the page or dashboard. The chat got back to me very quickly and KIE was really friendly! She suggested many things until switching to a new browser finally worked.
11 juli 2026
Review zonder uitnodiging
Kie was awesome!
Kie was very helpful and was able to solve my issue quickly. Thank you, Kie!
11 juli 2026
Review zonder uitnodiging
Caryl was very friendly and helpful
Caryl was very friendly and helpful. She solved my problem very quickly.
10 juli 2026
Review zonder uitnodiging
I was having trouble with my course…
I was having trouble with my course starting certification having the wrong information (twice), and Kie Wong was able to reset my information and also send it to escalation to get the information correct. They were super helpful and kind! TY
10 juli 2026
Review zonder uitnodiging
Kan ondersteuning van AI gebruiken bij reactiesLees meer
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Caryl was very nice
Caryl was very nice, friendly, and very helpful.
9 juli 2026
Review zonder uitnodiging
Antwoord van American Safety Council
Thank you for the lovely review, Joseph! We're thrilled to hear that Caryl made such a positive impression — her warmth and helpfulness are a true reflection of what we strive for at American Safety Council. We'll be sure to pass along your kind words to her. We appreciate your support!
My representative was friendly and…
My representative was friendly and efficient. She was able to provide a solution quickly.
22 juni 2026
Review zonder uitnodiging
Antwoord van American Safety Council
Thank you so much, Kerrin! We're so glad our representative was able to assist you quickly and efficiently. We appreciate your kind words and look forward to serving you again!
Jestin was awesome she stayed on the…
Jestin was awesome she stayed on the phone until the issue was resolved.
Thank you!
2 juli 2026
Review zonder uitnodiging
Antwoord van American Safety Council
Thank you for the wonderful feedback, Jazmine! We're so happy to hear that Jestin was able to stay with you until your issue was fully resolved. We'll make sure to share your kind words with her. Thank you for choosing American Safety Council!
Great spokesperson for this company! Ria!
Ria was very patient- and I do mean patient. Both my husband & I had a very frustrating experience trying to login in to our account once the course had been paid for. We started yesterday and finally gave up after resetting our password multiple times. Ria figured out that because we had taken this course in the past, it might be better to use our username instead of our email address. Even her voice kept me less agitated with the whole process. She is a great asset to her department!
1 juli 2026
Review zonder uitnodiging
Antwoord van American Safety Council
Thank you so much for the wonderful review, Michael! We're thrilled to hear that Ria was so patient and helpful in resolving your login issue. We'll make sure to share your kind words with her — she truly is a great asset to our team. We look forward to serving you both again!
Rachel at Jade learning went above and…
Rachel at Jade learning went above and beyond to help me figure out my CE'S for multiple states, in a timely and professional manner.
30 juni 2026
Review zonder uitnodiging
Antwoord van American Safety Council
Thank you for your kind words, Greg! We're so happy to hear that Rachel was able to assist you with your CE requirements across multiple states in such a professional and timely manner. We'll be sure to share your feedback with her. We appreciate your continued trust in us!
The individual named Kie responded day…
The individual named Kie responded day of to my concerns and gave me accurate up to date information and confirmation for what I needed before I took my final exam. They were very helpful and can’t thank them enough for their timely reply.
27 juni 2026
Review zonder uitnodiging
Antwoord van American Safety Council
Thank you for sharing this, Keisha! We're so glad Kie was able to respond promptly and provide you with the accurate information you needed before your exam. We'll make sure to pass along your kind words. Best of luck and thank you for choosing us!
Kie is great
Kie is fantastic and even remembered me from previous' days conversations. She was able to help me fix a problem and gave me great service.
26 juni 2026
Review zonder uitnodiging
Antwoord van American Safety Council
Thank you so much for the glowing review, Aviad! We're thrilled to hear that Kie went above and beyond — remembering your previous conversations and helping you solve the issue is exactly the level of service we strive for. We'll be sure to share your kind words with her!
Great experience
Great experience, very helpful especially Kie.
26 juni 2026
Review zonder uitnodiging
Antwoord van American Safety Council
Thank you, Kate! We're so happy to hear you had a great experience. We'll be sure to pass along your kind words to Kie. We appreciate you taking the time to share your feedback!
great support
We came across an issue that could have been detrimental, but Rie efficiently resolved it and was very quick and polite.
23 juni 2026
Review zonder uitnodiging
Antwoord van American Safety Council
Thank you so much, Lexi! We're so glad Rie was able to quickly and efficiently resolve the issue for you. We'll be sure to pass along your kind words. We appreciate your trust in us!
Rie gave me a prompt and thorough…
Rie gave me a prompt and thorough response and was very helpful.
23 juni 2026
Review zonder uitnodiging
Antwoord van American Safety Council
Thank you for the kind words, JJ! We're thrilled Rie was able to provide you with a prompt and thorough response. We'll be sure to pass along your feedback to her. We appreciate you taking the time to share your experience!
microphone issue
I was able to resolve my issue with the microphone and was able to continue with the course I am currently taking. Caryl was extremely knowledgeable and very professional and patient.
Very grateful for the great help I received.
23 juni 2026
Review zonder uitnodiging
Antwoord van American Safety Council
Thank you so much, A.M.! We're so glad Caryl was able to help you resolve the microphone issue and get back to your course. We'll be sure to pass along your kind words to her. We appreciate your support!
Kie helped me resolve my course issue…
Kie helped me resolve my course issue quickly as it got expired without me even starting it due to hectic schedule.
19 juni 2026
Review zonder uitnodiging
Antwoord van American Safety Council
Thank you, Ben! We're so glad Kie was able to help you get your course sorted out quickly. We know life gets busy — we're happy we could make it easy to get back on track. We appreciate your support!
Lady was very helpful Carly she helped…
Lady was very helpful Carly she helped me with couple things that were put in wrong and she fixed it and helped me out
17 juni 2026
Review zonder uitnodiging
Antwoord van American Safety Council
Thank you so much, Osiel! We're glad Carly was able to sort things out and get everything fixed for you. We'll be sure to pass along your kind words to her. We appreciate you taking the time to leave a review!
After completing the course in Jan…
After completing the course in Jan 2026, the certificate was suppsoe to be mailed; however, after multiple attempts over the course of 4 months, the certificate still hasn't been delivered, and I lost time and value from the 4 months of not having the ceritifciate. I reached out to the support group but they didn't answer my questions and the longer the certificate is missing the less time the certificate is valid for. Extremely poor customer experience, and waste of value
4 januari 2026
Review zonder uitnodiging
False advertisement never received my…
False advertisement never received my certificate
12 mei 2026
Review zonder uitnodiging
Antwoord van American Safety Council
We’re sorry to hear about your experience and understand how frustrating that must have been. We would appreciate the opportunity to look into the issue with your certificate and help resolve it as quickly as possible. Please reach out to our support team with your account details so we can assist you further.feedback.
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