Americo/Great Southern Life Reviews 

752
TrustScore 1.5 uit 5

1,4

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Lees wat reviewers zeggen

Beoordeeld met 1 van de 5 sterren

Just 2 months ago I purchased this life insurance. Just last month my apartment lease was up for signing for another year. The problem rose when they raised the rent. My student loan payments are so... Toon meer

Beoordeeld met 1 van de 5 sterren

For 37 1/2 years my quarterly payment was $39 every 3 months I just got a bill for my new payment to be $272.66. I am 79 1/2 years how can this happen they are trying to get me to cancel as I can... Toon meer

Beoordeeld met 2 van de 5 sterren

Americo Insurance just may be the perfect insurance for the healthy, young, prescription free adults, but I was not one of them. I took a health quiz and passed was told I qualified for a lower rate... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

On July 20, 2022 applied for Plan F Supplemental Insurance with Agent Cole Kraft of Great Southern, who took my wife's information over the phone. My wife is well within her BMI, is on no medications,... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Verzekeringsmaatschappij

Over Americo/Great Southern Life

Geschreven door het bedrijf

Americo/Great Southern Life offers competitive rates on Medicare Supplement (Medigap) insurance Plans F, G, and N.

➜ GET A QUOTE
PLAN F
PLAN G
PLAN N


Americo is the brand name for insurance products issued by the subsidiary insurance companies controlled by Americo Life, Inc. Medicare Supplement insurance policies are underwritten by Americo Financial Life and Annuity Insurance Company (AFL) or Great Southern Life Insurance Company (GSL), Kansas City, MO, and may vary in accordance with state laws. Not all policies and benefits are available in every state. AFL is authorized to conduct business in the District of Columbia and all states except CT, ME, and NY. GSL is authorized to conduct business in the District of Columbia and all states except NJ, NY, and VT. Each insurer has sole financial responsibility for its own products.


Contactgegevens

1,4

Zeer slecht

TrustScore 1.5 uit 5

752 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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1,4

Alle reviews

(752)

5 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

I am very happy with my experiences I…

I am very happy with my experiences I have had with your Company so far. I received my policy information within a week of signing up for my Medicare Supplemental Insurance. I am very pleased with my premium amount for the Plan G. I am hoping to be able to stay with your Company for several years.

7 december 2020
Logo Americo/Great Southern Life

Antwoord van Americo/Great Southern Life

Thank you for your review, Linda. We appreciate your business and taking the time to provide your feedback!

Beoordeeld met 5 van de 5 sterren

Promptly sent policy confirmation via…

Promptly sent policy confirmation via email, and hard copy in mail.
Charges to my account were correct. Agent was very helpful in explaining the policy coverages to me, and I am happy so far!

6 december 2020
Logo Americo/Great Southern Life

Antwoord van Americo/Great Southern Life

Janet, thank you for your business and your review!

Beoordeeld met 4 van de 5 sterren

I have dealt with quite a few people…

I have dealt with quite a few people regarding the purchase of a Medicare supplement and the gentleman who helped me purchase this policy was friendly, informative, and explained the policy and the steps to purchase it extremely well. I can only hope that I will be as happy with my policy as I was with the time spent purchasing this policy. Thank you.

6 december 2020
Logo Americo/Great Southern Life

Antwoord van Americo/Great Southern Life

Thank you for taking time to leave a review, Susan. We appreciate your business!

Beoordeeld met 5 van de 5 sterren

Kristopher was so helpful!

Kristopher was so helpful!! Very patient, knowledgable, and great attitude!!

5 december 2020
Logo Americo/Great Southern Life

Antwoord van Americo/Great Southern Life

Thank you for your business and taking time to leave a review, Julia!

Beoordeeld met 5 van de 5 sterren

Kristopher was very nice

Kristopher was very nice and understood everything I said. Spoke very clearly, I felt comfortable talking to him.

4 december 2020
Logo Americo/Great Southern Life

Antwoord van Americo/Great Southern Life

Robert, thanks for taking time to leave a review. We appreciate your business!

Beoordeeld met 5 van de 5 sterren

Noah was clear and very helpful

Noah was clear and very helpful. He was so patient with this elderly lady and I appreciated his kindness. He explained everything so I could understand. He did have to repeat it many times because I was having trouble hearing. He said no problem and put me right at ease.

4 december 2020
Logo Americo/Great Southern Life

Antwoord van Americo/Great Southern Life

Thank you for your review, Wilma - we appreciate your business and the opportunity to serve you!

Beoordeeld met 5 van de 5 sterren

Medicare

My experience with the agent today was awesome

2 december 2020
Logo Americo/Great Southern Life

Antwoord van Americo/Great Southern Life

Thank you for your review, Cynthia. We appreciate your business!

Beoordeeld met 2 van de 5 sterren

DO YOUR HOMEWORK

Americo Insurance just may be the perfect insurance for the healthy, young, prescription free adults, but I was not one of them. I took a health quiz and passed was told I qualified for a lower rate because of this. GREAT, filled out all the necessary information and considered my self enrolled. Three weeks later I received a letter stating I was not. I had allowed plenty of time for the company to respond one way or the other. Three weeks put me frantically searching for another policy which was completely irresponsible on there part. Do your homework on this company, I realize they are busy, but so am I. So thankful for Insurance companies that insure unperfect people.

2 december 2020
Review zonder uitnodiging
Logo Americo/Great Southern Life

Antwoord van Americo/Great Southern Life

Hi Cathy, thank you for taking time to provide your feedback. I apologize for any miscommunication and the frustration you've experienced. We're looking into why the decision letter took so long and apologize for the position the delay put you in.

Beoordeeld met 5 van de 5 sterren

Thank you so much Rosemary

Thank you so much Rosemary. You were very helpful to me and my husband. Thank you for your time. Wishing you a very Merry Christmas. Janet and Gene

2 december 2020
Logo Americo/Great Southern Life

Antwoord van Americo/Great Southern Life

Thank you for your review, Janet. We appreciate your business! Have a wonderful holiday season!

Beoordeeld met 5 van de 5 sterren

Got what i needed.

Got a good supplementary medicare policy for my A&B.

2 december 2020
Logo Americo/Great Southern Life

Antwoord van Americo/Great Southern Life

Steven, thanks for taking time to leave a review - we thank you for your business!

Beoordeeld met 5 van de 5 sterren

Quick easy process

Quick easy process. great rate

1 december 2020
Logo Americo/Great Southern Life

Antwoord van Americo/Great Southern Life

Thank you for taking time to leave a review, John. We appreciate your business!

Beoordeeld met 1 van de 5 sterren

Do not do business with this company.

I spoke with Jalisa Cooper, an America agent, who gave me the price informatio that I requested based on my age, location and health history. Although I was approved immediately, I requested that she not put my application through until I called her later in the day after I finalized my research.
When I could not reach her, I called Great Southern Life directly to tell them to cancel my application. I then found out that my application had been sent through and a bank draft had already begun being processed. Keith Armour, the customer service rep tried to stop the process but was unable to do so.
I'm now waiting for a letter saying that I cancelled my policy that I have to sign and return to the company. I asked to have this letter emailed so I could sign, scan and email back to them. I was told this was against company policy. It is a week later and I still don't have the letter.

My bank has issued a claim against payment of the check.

On researching this company further, I could not find any other insurance brokers other than Cross Pointe who carried them. The price might be low, but their business practices leave a lot to be desired.

1 december 2020
Logo Americo/Great Southern Life

Antwoord van Americo/Great Southern Life

Hi Ellen, thank you for taking time to provide your feedback. Your application would have needed to be submitted in order to receive immediate approval, so I apologize for any miscommunication and frustration you've experienced. On the application, there are two options for drafting - draft on issue date and draft on effective date; it sounds like your application had issue date selected. Since you were immediately approved, the policy was issued and the bank draft initiated. CrossPointe is one agency in a network of agencies and independent agents across the country that offer our products. I have sent your review onto the supervisors to look into further. I apologize again for the negative experience you've had and appreciate your patience as we work to get this resolved for you.

Beoordeeld met 5 van de 5 sterren

I was a bit anxious to enroll in a…

I was a bit anxious to enroll in a Medicare Supplement program. I basically understood the information from reading Medicare website. Also, I wasn't sure about what I would encounter with a sales rep as so many are pushy and don't take time to explain and simplify matters for people.
Well, that was not the case with the Americo rep! He was very kind, considerate, conversational, explained things very well, and was sincere. We enjoyed speaking with each other throughout the process of my application. Oh, and I might add he texted me right away to see if I wanted to call for a quote. It was a great experience and he represented Americo in a very excellent, professional, and friendly manner.

1 december 2020
Logo Americo/Great Southern Life

Antwoord van Americo/Great Southern Life

Dianne, thank you so much for your kind review. We are glad he could help ease your worries and you had a great experience. Thank you for your business!

Beoordeeld met 5 van de 5 sterren

The entire process was very simple the…

The entire process was very simple the lady helped me on the telephone and everything was very easy to switch from my former carrier

30 november 2020
Logo Americo/Great Southern Life

Antwoord van Americo/Great Southern Life

Loretta, thank you for you review. We appreciate your business!

Beoordeeld met 1 van de 5 sterren

I have never heard from you since James…

On Nov. 3rd James R. signed me up with Americo.
I have never heard from you since James signed me up with you.
No insurance plan papers, no insurance card.

28 november 2020
Logo Americo/Great Southern Life

Antwoord van Americo/Great Southern Life

Hi Vernon, I apologize for your experience and am looking into this to further assist you.

Beoordeeld met 5 van de 5 sterren

Keaton was very helpful

Keaton was very helpful; returned call when asked.

25 november 2020
Logo Americo/Great Southern Life

Antwoord van Americo/Great Southern Life

We appreciate your review, Tom. Thank you for your business!

Beoordeeld met 5 van de 5 sterren

Paige was professional

Paige was professional, relatable, easy to work with, and efficient. One of the easiest policy apps I have ever done.

24 november 2020
Logo Americo/Great Southern Life

Antwoord van Americo/Great Southern Life

Frank, thank you so much for your feedback. We appreciate your business!

Beoordeeld met 5 van de 5 sterren

Professional and knowledgeable.

Ms.Jalisa Cooper handled my Medicare supplemental insurance search with the utmost professionalism and product knowledge. The process took approximately 30 minutes and I felt comfortable at all times. Thank you. John S

24 november 2020
Review zonder uitnodiging
Logo Americo/Great Southern Life

Antwoord van Americo/Great Southern Life

Thank you for your review, John. We appreciate your business!

Beoordeeld met 4 van de 5 sterren

Great Communicator

The representative who helped me navigate the details of your Medigap plan, Josh, was very knowledgable, patient explaining details, had excellent verbal communication skills and was thorough. I was able to make an informed decision however I still need more time to completely evaluate all relevant plans.

24 november 2020
Logo Americo/Great Southern Life

Antwoord van Americo/Great Southern Life

Thank you for taking time to leave a review, Jonathan. We are grateful for your business and look forward to continuing to serve you in the future!

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