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Lees wat reviewers zeggen

Beoordeeld met 2 van de 5 sterren

I'm giving it two stars instead of one because the AI customer service bot replies in coherent everyday English and does so pretty quickly. However, that's the end of that positive praise. Because, AI... Toon meer

Beoordeeld met 2 van de 5 sterren

Placed orders in Jan and Feb for Ames Walker 15 - 20mmHG Coolmax socks and 8-15 mmHG E-Z Walker Sport Crew Socks. I wash on delicate and hang dry all my socks. Though initially comfortable and eff... Toon meer

Beoordeeld met 5 van de 5 sterren

Since being diagnosed with venous insufficiency several years ago, I have needed to wear compression hose. After much research, I found that Ames Walker provided the most information and best quality... Toon meer

Beoordeeld met 5 van de 5 sterren

Twenty year customer! I've been buying compression stockings from them for 20 years or close. Phone help is there when needed, products are returnable/exchangeable for fit or color or nearly any is... Toon meer

Bedrijfsgegevens

  1. Wellnesscentrum
  2. Apotheek

Informatie afkomstig van verschillende externe bronnen

For more than 20 years, we’ve built the Ames Walker® Brand reputation for having the greatest selection and best prices on our own line of graduated compression products, as well as our other leading brands, Jobst®, Juzo®, Medi®, Sigvaris®, Therafirm®, Futuro® and Venosan®. We also carry many other products beyond compression support to fit your lifestyle. We believe we carry the finest support hosiery products on the planet, and your guaranteed satisfaction is our #1 priority. With approximately 40,000 combinations of products, styles and colors to choose from, no one else sells such an extensive assortment of high quality graduated compression hosiery, therapeutic shoes, diabetic socks, braces and supports at such affordable prices anywhere in the world!


Contactgegevens

2,5

Slecht

TrustScore 2.5 uit 5

653 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Heeft nog niet op negatieve reviews gereageerd

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Beoordeeld met 1 van de 5 sterren

SHAME SHAME SHAME

You found that my shoes had to be on back order for four to five weeks, and still you placed an immediate charge on my credit card. I contacted your customer service and they stated that they could not change the company's policy. The choice they gave me was to cancel the order and then re-order when the shoes were available. Not an acceptable solution at all. I have accepted your policy because you have me in a bind because I need the shoes A S A P. Shame on you.

27 juni 2017
Review zonder uitnodiging
Logo Ames Walker

Antwoord van Ames Walker

Thank you very much for taking the time to complete a Trust Pilot review for Ames Walker. We strive to provide the best service and products for our customers, and we are very sorry that you did not have a positive experience with your purchase. I apologize for the inconvenience you had with your shoe order. Someone from our customer service team will contact you in reference to the issue you had with the order, and we would be glad to help you with this matter. Thank you for your time.
Monday-Thursday, 8:30am-8pm, Friday, 8:30am-7pm, Saturday, 9am-4pm EST, Toll Free Line: 1-877-525-7224
Raquel Plimpton
E-Commerce Web Administrator
Legs-4-Life, LLC
300 Industrial Park Ave | Asheboro | NC |27205
336-629-0564 Ext: 246 (office)
336-629-0632 (fax)
www.AmesWalker.com
www.LoungeDoctor.com

Beoordeeld met 5 van de 5 sterren

I like the product

I like the product, I like the free shipping, I like the promptness, the inclusion of recommendations of the various products, the prices. I do not like all the emails they send and have had to cancel them to once a month. How many socks can you buy?

27 juni 2017
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Prompt polite responsive

I have been very pleased with this service over the years. When I asked for my items to be flat packed it happened. When there has been some minor complexness to my order I have had a prompt, polite, responsive phone call, that on one occasion suggested a way to save money on the transaction.

I recall only one disappointment having to do with a product I liked not being available. I think it would be smart to log requests they cannot meet and to automatically notify the customer if the product becomes available again.

27 juni 2017
Review zonder uitnodiging
Beoordeeld met 3 van de 5 sterren

Ordered multiple pairs of compression …

Ordered multiple pairs of compression stockings. Got runs in 2 of them when first put on. Previous ones lasted many months. Decreased quality??

27 juni 2017
Review zonder uitnodiging
Logo Ames Walker

Antwoord van Ames Walker

Thank you very much for taking the time to complete a Trust Pilot review for Ames Walker. We strive to provide the best service and products for our customers, and we are very sorry that you did not have a positive experience with your purchase. I apologize for the inconvenience you had with your stockings. Someone from our customer service team will contact you in reference to the issue you had with the order, and we would be glad to help you with this matter. Thank you for your time.
Monday-Thursday, 8:30am-8pm, Friday, 8:30am-7pm, Saturday, 9am-4pm EST, Toll Free Line: 1-877-525-7224
Raquel Plimpton
E-Commerce Web Administrator
Legs-4-Life, LLC
300 Industrial Park Ave | Asheboro | NC |27205
336-629-0564 Ext: 246 (office)
336-629-0632 (fax)
www.AmesWalker.com
www.LoungeDoctor.com

Beoordeeld met 3 van de 5 sterren

Recently received order incorrectly …

Recently received order incorrectly filled.
Returned product for exchange 2 weeks ago.
Am awaiting product.

27 juni 2017
Review zonder uitnodiging
Logo Ames Walker

Antwoord van Ames Walker

Thank you very much for taking the time to complete a Trust Pilot review for Ames Walker. We strive to provide the best service and products for our customers, and we are very sorry that you did not have a positive experience with your purchase. I apologize for the inconvenience you had with your stockings. Someone from our customer service team will contact you in reference to the issue you had with the order, and we would be glad to help you with this matter. Thank you for your time.
Monday-Thursday, 8:30am-8pm, Friday, 8:30am-7pm, Saturday, 9am-4pm EST, Toll Free Line: 1-877-525-7224
Raquel Plimpton
E-Commerce Web Administrator
Legs-4-Life, LLC
300 Industrial Park Ave | Asheboro | NC |27205
336-629-0564 Ext: 246 (office)
336-629-0632 (fax)
www.AmesWalker.com
www.LoungeDoctor.com

Beoordeeld met 5 van de 5 sterren

Best customer service of any online …

Best customer service of any online retailer I have purchased from. Prompt order processing & shipping. AW brand products fit extremely well, last beyond expectations, and are very reasonably priced. Quality products and a very well run company,

27 juni 2017
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

I love, love, love the AW brand support hose.

I love the AW brand support hose. I've recommend them to my clients who wear support hose as well as to those who should be wearing them.
Quality and comfort are unsurpassed.
Superior quality at a great price.
Thank you Ames Walker.

27 juni 2017
Review zonder uitnodiging

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