Purchase completed and delivered quickly with no problems. Package well wrapped and also kept informed of status of item, from order being received until delivered. Excellent service.
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Friendly and efficient staff answered all our questions with great patience. Delivery arrangements were made and carried out flawlessly. Anderson’s is always our first stop for furniture and carpets... Toon meer
This is by far the best coffee/in-house restaurant in and around Aberdeenshire. Exceptionally clean and tidy, good food, nicely decorated, attentive and organised staff. They seem to pay attention to... Toon meer
I bought a reclining chair online from their website. When it was delivered it was totally unsuitable - wrong size for my body. Anderson's were brilliant at sorting out the issue - even though... Toon meer
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Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Very well priced quality bedding and…
Very well priced quality bedding and hassle free purchase
I wrote an email to you a while ago but…
I wrote an email to you a while ago but no response. The box for the diffuser was damaged, both from transit and I suspect from previous opening. Some reaeds were missing. This was supposed to be a birthday present. You need to pack things better.
Very good company to deal with …
Very good company to deal with ordered carpet wall paper a a new sofa all delivered as promised
As always excellent customer care and…
As always excellent customer care and service and a quality product.
Pleasant helpful staff who do not push…
Pleasant helpful staff who do not push for sales but give advice to help you make the best decision on the furnishings you wish to purchase.
Always a pleasure to visit the Store.
Great service, local company
Great choice of furniture available
Lovely staff to deal with
A local firm that you can trust and rely on
Delivery was great, guys moved our old sofas before installing new ones
Highly recommend to all
Great shopping experience
Friendly and efficient staff answered all our questions with great patience. Delivery arrangements were made and carried out flawlessly. Anderson’s is always our first stop for furniture and carpets and they do a great lunch in the cafe.
Fabulous little coffee shop the staff…
Fabulous little coffee shop the staff are very polite and nothing was to much trouble, the bacon rolls were lovely and freshly made. Will definitely be back.
Coffee shop is dreadful
Coffee shop is dreadful. Food was overpriced and had absolutely no appeal whatsoever. The chefs ( and I use that word loosely) must be about 12 years of age as the preparation was infantile and crap. It was thrown onto the plate. Portions were miniscule and the waiting time for a seat was 35 minutes and then once seated a further 30 minutes to receive a plate of nothingness. Do yourself a favour and go to the J G Ross 5 minute walk away. At least they take some pride in their efforts. Anderson’s cafe is just plain embarrassing.
Coffee shop service beyond slow
Coffee shop service beyond slow. Been here an hour and so far only got 2 soft drinks still waiting on 2 jacket potatoes. Update, they arrived and now i feel an idiot for not jist leaving. Dry potato with at most a dessert spoonful of dry tuna and a tea spoon of coleslaw, half a wafer thin slice of cucumber and a couple of dry wilted salad leaves. Really felt like it had been put together by someone who has no interest in food. Wanted to say something positive as the lady who took the order was lovely, but that is the only thing was wasnt substandard.
Not the service expected
We ordered a (quite expensive) leather, electric recliner chair. It had a 10 to 12 week delivery time - bit long, but willing to wait, to get what we wanted.
However, when finally delivered, it was no where near the colour we had chosen / ordered.
Following a number of telephone calls to the store (with promised follow up return calls not received) Anderson’s accepted responsibility / their mistake and said they would rectify by reordering.
We decided to drive to store, to ensure correct colour was specified in the reorder.
While there, we spotted a chair, same manufacturer, with the colour we wanted - and to save another 10 week wait, we said we’d take it as a replacement . This chair was price tagged £200 less than what we had originally paid. I questioned if we would be given a refund, for the lower price, but was told NO, as the price reflected a “Sale” promotion at the time. This chair was also a “demo” chair, that had been used, by customers, on sale floor, and was therefor in a “used” condition .
But, due to expected delay in getting a chair - I reluctantly / stupidly accepted the situation.
In hindsight , given it were not our fault - I should have asked for a full refund.
Alternatively , any reputable shop would have readily given a discount . Interestingly, the sales person we dealt with, throughout , was a Director, at the store.
So, no more shopping there, for us.
Carpet disaster
First carpet from them had a fault - lamination had failed - got replacement and it’s worse!! Have been speaking to them, had an assessment but it now seems that ignoring me is the best policy!
After service is awful 😞 doesn’t help that they admitted they have ditched this range of carpet now as the complaints were so high 😡
So I have a new build with carpets that are only two years old but they look 20 yrs old.
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