Shopped online… amazing customer service. Had furniture delivered the delivery staff were so polite and placed the furniture to the bedroom. Definitely will be shopping here in the future. Many thanks... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Quick delivery, very well packaged, would have liked it a bit bigger, but a lovely piece anyway only want for decor so very pleased
Bedrijf heeft geantwoord
Excellent customer service purchasing this lamp. The staff were couteous and could not do enough to help. The lamp was very well packed and the members of staff in the shop helped me to load it into... Toon meer
Bedrijf heeft geantwoord
A lovely shop, excellent customer service. Ordered Cannes Dining Room Table, Bench & Chairs, very pleased with our purchase. Will definitely recommend Angela Reed to Family & Friends
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over Angela Reed
Geschreven door het bedrijf
For over 145 years, Angela Reed has been proudly championing beautiful, high-quality furniture and home accessories. Passing down through five generations of the Reed family, Angela Reed is now under the custodianship of David and Kate Reed and the contemporary offering and excellent service has not waivered. All of the hand-picked homewares, furniture and unique gifts have continued to inspire customers in Essex and beyond. The destination store is set in a historical, labyrinthine building in the heart of the market town of Saffron Walden with its own stunning Food Hall, showcasing artisan produce from all over the globe. The growing online business is now serving customers all over the UK and beyond.
Angela Reed is still family-run. Business where customer service is paramount.
Contact our Customer Care Team Our small, friendly team are on hand to help with any queries you may have. You can reach them via email: online@angelareed.co.uk, shop@angelareed.co.uk or by telephone: 01799 520056. The phone lines are open Monday – Saturday 9am to 5pm and the team will do their best to answer any queries and they can take orders over the phone.
Angela Reed is still family-run. Business where customer service is paramount.
Contact our Customer Care Team Our small, friendly team are on hand to help with any queries you may have. You can reach them via email: online@angelareed.co.uk, shop@angelareed.co.uk or by telephone: 01799 520056. The phone lines are open Monday – Saturday 9am to 5pm and the team will do their best to answer any queries and they can take orders over the phone.
Contactgegevens
5-7 Market Hill, CB10 1HQ, Saffron Walden, Verenigd Koninkrijk
- 01799 520056
- online@angelareed.co.uk
- angelareed.co.uk
4,7
Uitstekend
1K reviews
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Heeft 93% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
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well packed and delivery was very quick
8 december 2025
The company that does as promised..
Absolute excellent service from to talking to the young helpful lady at the shop by phone and recieving the purchased product.
Thank you.
( My only regret you use D.P.D.. They always make the excuse the driver can't find our house, then deliver the second day. There are five houses in our road.. 😂😂)
8 december 2025
Antwoord van Angela Reed
Thank you for taking the time to submit your review and for shopping with us. As a family run business, we work hard to ensure that shopping with us is always a positive and enjoyable experience, so we are glad to have received such a lovely review from you today. Further to our original reply to you - I wanted to update you that we will be reviewing our current delivery company in the new year.
I love what I purchased.
I love what I purchased from Angela Reed. There is plenty of choice on the website and I will definitely buy from them again. It was well packaged and delivered quickly. I highly recommend. Thank you!
8 december 2025
Antwoord van Angela Reed
Thank you so much for submitting your review and for shopping with us. As a family run business, we work hard to ensure excellent customer service so that you always enjoy shopping with us. We are so delighted that you are happy with your purchase.
Excellent service!
Great communication. Well packaged and items arrived in good condition. Items as described. Very good service.
2 december 2025
Antwoord van Angela Reed
Thank you for taking the time to submit your review and for shopping with us. As a family run business, we work hard to ensure that shopping with us is always a positive and enjoyable experience, so we are glad to have received such a lovely review from you today.
Really lovely product and arrived…
Really lovely product and arrived promptly
Thank you
4 december 2025
Service and price both excellent!
Very helpful answering my query and well informed about stock becoming available.
A number of outlets sell this item but with their new customer discount this was the best price.
The item is a Xmas present so not opened yet....so if all OK....will move up to 5 stars!
3 december 2025
Excellent plump cushion, exactly the colour in the photo
Great quality cushion, lovely colour. Excellent value as very plump cushion filler and great quality material.
The cushion arrived quickly and in perfect condition.
Highly recommended product and seller.
11 november 2025
Antwoord van Angela Reed
Thank you for taking the time to submit your review and for shopping with us. As a family run business, we work hard to ensure that shopping with us is always a positive and enjoyable experience, so we are glad to have received such a lovely review from you today.
Prompt delivery
Prompt delivery, arrived in time, well packaged and received as ordered - thank you!
2 december 2025
Antwoord van Angela Reed
Thank you for taking the time to submit your review and for shopping with us. As a family run business, we work hard to ensure that shopping with us is always a positive and enjoyable experience, so we are glad to have received such a lovely review from you today.
Antwoord van Angela Reed
Thank you for taking the time to submit your review and for shopping with us. As a family run business, we work hard to ensure that shopping with us is always a positive and enjoyable experience, so we are glad to have received such a lovely review from you today.
Antwoord van Angela Reed
Thank you for taking the time to submit your review and for shopping with us. As a family run business, we work hard to ensure that shopping with us is always a positive and enjoyable experience, so we are glad to have received such a lovely review from you today.
Beautiful items well made and delivered…
Beautiful items well made and delivered on time thank you. Xx
2 december 2025
Antwoord van Angela Reed
Thank you for taking the time to submit your review and for shopping with us. As a family run business, we work hard to ensure that shopping with us is always a positive and enjoyable experience, so we are glad to have received such a lovely review from you today.
Packaging was woefully inadequate which…
Packaging was woefully inadequate which mean item received in small pieces.
2 december 2025
Antwoord van Angela Reed
We’re really sorry to hear your order arrived this way. That’s certainly not the experience we want for our customers. We wish we’d known sooner so we could have resolved it straight away.
We will be reaching out to you directly now to put this right and make sure you’re looked after.
Thank you for bringing it to our attention.
Very quick delivery only 2days
Very quick delivery only 2days . Placemats were very well packaged to ensure safe transit
1 december 2025
Antwoord van Angela Reed
Thank you for taking the time to submit your review and for shopping with us. As a family run business, we work hard to ensure that shopping with us is always a positive and enjoyable experience, so we are glad to have received such a lovely review from you today.
Glass candle holders
Product is lovely just what I was looking for. Arrived within a few days. It was broken in arrival despite packaging. It wasn’t worth returning due to price and I was offered 20% off (not a replacement!). I have now superglued the glass back together and can use the product
1 december 2025
First buy from Angela reed..
First buy from Angela reed. The large hedge hog absolutely beautiful..pre order but he has arrived safely..boxed. it is special. Thanku
4 december 2025
Review zonder uitnodiging
Antwoord van Angela Reed
Thank you so much for submitting your review and for shopping with us. As a family run business, we work hard to ensure excellent customer service so that you always enjoy shopping with us. We are so delighted that you are happy with your purchase.
Quick service and turn around
Quick service and turn around. Great quality items. Will buy again in the future.
10 november 2025
Antwoord van Angela Reed
Thank you so much for submitting your review and for shopping with us. As a family run business, we work hard to ensure excellent customer service so that you always enjoy shopping with us. We are so delighted that you are happy with your purchase.
Ordered a week ago and hasn’t been…
Ordered a week ago and hasn’t been delivered even tho I’ve been told it has been
1 december 2025
Antwoord van Angela Reed
Thank you for your review and we’re sorry for the frustration this has caused. We can see your parcel is currently being held by DPD, so although their system shows it as delivered, it hasn’t yet reached you.
We hadn’t been contacted about this before now, but we’re reaching out to you directly so we can sort this out as quickly as possible and make sure your order gets to you.
Thank you for letting us know.
Antwoord van Angela Reed
Thank you so much for submitting your review and for shopping with us. As a family run business, we work hard to ensure excellent customer service so that you always enjoy shopping with us. We are so delighted that you are happy with your purchase.
I am so glad I found this lovely store
I am so glad I found this lovely store. The blue candle holder is exactly what I was looking for.
26 november 2025
Antwoord van Angela Reed
Thank you for taking the time to submit your review and for shopping with us. As a family run business, we work hard to ensure that shopping with us is always a positive and enjoyable experience, so we are glad to have received such a lovely review from you today.
As nice as Harrods, but not as big
We always great service from your company and always in a nice warm peaceful environment. also deliveries of furniture always arrive in time.
26 november 2025
Antwoord van Angela Reed
Thank you so much for such a wonderful review! That is praise indeed and we so delighted that you enjoy shopping with us and trust us with items for your home. Thank you again.
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