To be honest the pump went wrong on our Grundfos home booster & Glen gave advice freely and was very knowledgeable about how to resolve the situation & even confirm a cost effective way of getting wat... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Very helpful staff who sorted an unusual situation very quickly and with ease. No fuss, no drama and shipped quickly and arrived within a few days. All fitted and working perfectly.
Bedrijf heeft geantwoord
I got what turns out to be good advice on the pump they recommended for my water harvesting requirements. As a non plumber I managed to install it and using the default settings it works very well. De... Toon meer
Bedrijf heeft geantwoord
I have emailed them about a concern. No reply however after sending a few more got a response from managing director Glen. Who was more than willing to assist me in some additional queries on the prod... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Informatie afkomstig van verschillende externe bronnen
The highest quality Industrial, Water and Borehole Pumps in the UK. Order today for FREE UK delivery. Warranty on all products.
Contactgegevens
The Drift, IP3 9QR, Ipswich, Verenigd Koninkrijk
- info@anglianpumping.com
- anglianpumping.com
4,7
Uitstekend
2K reviews
Heeft 94% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Can’t be faulted,best price well…
Can’t be faulted,best price well packaged and quick delivery
28 april 2026
Very professional right from the…
Very professional right from the selection of the products, arranging of the delivery and setting up support.
27 april 2026
Antwoord van Anglian Pumping Services
Good Morning,
Thank you for yours orders and taking time to review us. Glad we can help.
All the best
Glen Denny
Managing Director
Same day repair to the hydraulics on…
Same day repair to the hydraulics on van on a time critical job
Great service
13 april 2026
Customer support call back worked very…
Customer support call back worked very well and provided good advice. Purchase online was simple and fairly quick in delivery. Very happy with the product purchased. Thank you
10 april 2026
Antwoord van Anglian Pumping Services
Good Afternoon,
Thank you for taking time to review us. the callback service is a new idea and we are finding it very useful and more productive with orders increasing.
All the best
Glen Denny
Managing Director
A new retailer to me but an excellent…
A new retailer to me but an excellent service. Product availability and price both very good. Delivered on time. Thanks
16 april 2026
Antwoord van Anglian Pumping Services
Good Afternoon,
Thank you for the 5 star rating and 1st time using us. Glad we did so well.
Hope to hear from you again.
Best Regards
Glen Denny
Managing Director
Bit annoying that our order couldn't be…
Bit annoying that our order couldn't be taken over the phone
15 april 2026
Antwoord van Anglian Pumping Services
Good Morning,
Thank you for your feedback — we completely understand that not being able to place orders over the phone can feel frustrating, especially if that’s what you’re used to.
As a family-run business, we’ve recently made the decision to move more towards online ordering. This helps us keep things efficient, reduce errors, and ultimately offer better value and service to all our customers. It also allows us to focus more time on support, advice, and aftersales rather than processing orders manually.
We’re still very much here to help — if you ever need guidance choosing the right product or have any questions, we’re always happy to assist.
We really appreciate your understanding as we continue to improve how we operate.
Best Regards
Glen Denny
Managing Director
Great and helpful advise.
15 april 2026
Antwoord van Anglian Pumping Services
Good Morning,
Thank you for taking time to review us. Glad the team could help with good advice.
Best Regards
Glen Denny
Managing Director
Shipped to Channel Islands
Very helpful staff who sorted an unusual situation very quickly and with ease.
No fuss, no drama and shipped quickly and arrived within a few days.
All fitted and working perfectly.
10 april 2026
Antwoord van Anglian Pumping Services
Good Morning,
Thank you for taking time to review us. Glad the team could help resolve the issue. Good to hear pump working well too.
Best Regards
Glen Denny
Managing Director
Excellent back up service
9 april 2026
Antwoord van Anglian Pumping Services
Good Morning,
Thank you for the 5 star review. Good to talk and glad we could help.
I wish your plumber was willing to put a bit more effort in though!
Probably why we are growing at a fast rate :)
All the best
Glen Denny
Managing Director
Antwoord van Anglian Pumping Services
Good Afternoon,
Thanks for taking to time to review us. Glad we do so well and hope the pump works well for you.
Best Regards
Glen Denny
Managing Director
Great response
I have emailed them about a concern. No reply however after sending a few more got a response from managing director Glen. Who was more than willing to assist me in some additional queries on the product
2 april 2026
Antwoord van Anglian Pumping Services
Good Morning,
It’s Sat 6.39am. I am up and working, reading emails, making sure the company is running smoothly.
I am therefore really disappointed to receive this review. I have not seen any emails from you and it would have been directed to me.
When I left at 6pm yesterday every email, call, web order had been replied too.
I’ll drop you an email now and hopefully we can resolve any questions you have.
Very sorry, I’m not sure what’s happened here.
All the best
Glen Denny
Managing Director
Speed and clear communication!
1 april 2026
GREAT QUICK SERVICE WILL USE AGAIN
1 april 2026
Antwoord van Anglian Pumping Services
Good Morning,
Thank you for the the excellent review. Glad the pump arrived swiftly and be great to here from you again.
Best Regards
Glen Denny
Managing Director
Excellent customer care
25 maart 2026
Antwoord van Anglian Pumping Services
Good Afternoon,
Thanks for you order and excellent review. Glad we could help on this order.
Hope to see you order again.
Best Regards
Glen Denny
Managing Director
I got what turns out to be good advice…
I got what turns out to be good advice on the pump they recommended for my water harvesting requirements. As a non plumber I managed to install it and using the default settings it works very well. Delivery was prompt. I have not used any of the phone operated gismos and hope I won't need to.
31 maart 2026
Antwoord van Anglian Pumping Services
Good Morning,
Thanks you for your order and taking time to review us. Glad we could help with good advice and that you could install easily.
Great thing about these modern pump is you can use the tech if you want but if not it still comes straigh out of the box ready to use.
Best Regards
Glen Denny
Managing Director
The pump was delayed by 1 day
The pump was delayed by 1 day, even i paid for next day delivery. Customer was disappointed and couldn't get the heating working until the pump arrived. Will have to consider in the future of using your services again.
31 maart 2026
Antwoord van Anglian Pumping Services
Good Afternoon,
You are reviewing us 2 star because DHL delayed a delivery?
Surely if you are just reviewing a delivery service go and use DHL's Trustpilot.
We are pump sellers, here to be reviewed on how our website is, payment system, communication, quality of our service etc.
Best Regards
Glen Denny
Managing Director
I’m a plumber
I’m a plumber and have been for over 20 years, and have used Anglian time and again! …they’re technical knowledge and swift service is fantastic, whatever problem we throw at them they always have a solution! …very impressive!
30 maart 2026
Antwoord van Anglian Pumping Services
Good Morning,
Thanks for taking time to review us. Always good to talk and find you a solution.
Hope we can contine to help in the future.
Best Regards
Glen Denny
Managing Director
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