The delivery experience is terrible. They provide zero information about where your package is or when you’ll receive it. The website also claims that delivery will take a maximum of 5 days… i’m now... Toon meer
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Lees wat reviewers zeggen
I’m extremely satisfied with my new gaming PC! The assembly was done professionally, with clean cable management and high-quality components exactly as described. Everything was securely install... Toon meer
Even though you might look elsewhere and find the prices a bit lower, but the few dirhams lower don’t matter because you wont get the support that was provided by Anigma in general and Wael specifical... Toon meer
Very well impressed with their product line up, item handling and professionalism their staff employs. It may have taken some time to deliver my PC case only because I live in Dubai and there was a li... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Anigma Technologies is an Emirati brand, reinventing how gaming is done in the Middle East. We're brothers who are passionate gamers who live, breath, and eat gaming. After spending a couple of years building PCs as a hobby, we have decided to share our experience and knowledge with the rest of gamers and created AnigmaTechnologies.
Contactgegevens
Mussafah M45 Store 30 Street 15, 29644, Mussafah, Verenigde Arabische Emiraten
- +971545572217
- Wael@anigma.com
- anigma.com
4,2
Goed
106 reviews
Heeft 33% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
Zo gebruikt dit bedrijf Trustpilot
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Bad experience
Bad experience, had to pay extra to get what i already paid for which is not legal since i already paid for the product and the website had it available but i was told then it was not available in stock. Overall very bad
10 mei 2024
Antwoord van Anigma.com
We are sorry for the experience you have faced with Anigma.com
We did an investigation into that matter and the website's wrong pricing is not your fault for sure. and what happened from the agent was wrong
So we refunded the extra amount you have paid, plus a gift card was sent
Happy Gaming
Great service and assistance
I recently had the pleasure of visiting Angima to build my gaming PC, and I can’t say enough good things about my experience, especially thanks to Ibrahim. From the moment I walked in, Ibrahim was incredibly helpful and knowledgeable. He patiently guided me through the entire process, answering all my questions and offering valuable insights on the best components for my needs.
His expertise made a complex task feel seamless, and he took the time to ensure everything was perfectly set up. I truly appreciated his dedication and attention to detail. Thanks to Ibrahim and the team at Angima, I now have a powerful gaming rig that exceeds my expectations. I highly recommend Angima for anyone looking to build or upgrade their PC—great service and support!
26 september 2024
Review zonder uitnodiging
Ordered 3D panels for over my desk
Ordered 3D panels for over my desk. They look amazing. So happy with them. Would definitely order from them again.
13 september 2024
Review zonder uitnodiging
Best service yet
6 september 2024
good experience
all in all they built it in the way, there were hiccups, minor delays, but all was resolved amicably, no issues with the cooperation
20 augustus 2024
Review zonder uitnodiging
Satisfaction
A smooth and a legit customer service, Money saves and no hassle at all. Thanks Anigma, Looking for my PC upgrade soon.
8 juli 2024
Impressive product line up, high end customer service level
Very well impressed with their product line up, item handling and professionalism their staff employs. It may have taken some time to deliver my PC case only because I live in Dubai and there was a little issue with the delivery time, Ibrahim handled it like a champ and made sure the specific time Im available to pick up has been followed. Im sure that if they have what I need for my PC upgrade, ill choose to buy from Anigma Technologies again. Its worth the wait.
3 juli 2024
Review zonder uitnodiging
I recently purchased a PC from Anigma…
I recently purchased a PC from Anigma and overall, I am very pleased with my experience. The performance of the PC is impressive, handling all my tasks smoothly and efficiently. Anigma’s customer service was exceptional—they were responsive and helpful throughout the process.
One minor downside is that some of the wires inside the case are exposed, which isn't ideal. However, this is a small issue and doesn't significantly affect the overall quality of the build.
In conclusion, my experience with Anigma was positive, and I would recommend their PCs to anyone looking for good performance and great customer service.
26 juni 2024
Fast delivery and Amazing quality
Fast delivery and Amazing quality . Along side the Tabby option to be more attainable
20 mei 2024
no service after sell
3 mei 2024
Best company for PC's and accessories
100% best gaming/pc company in the uae, got my custom built pc in 2 days and it was fully built and ready to plug in, they also give you the motherboard box with ssd and more to show you it's the legit company's and not fake versions. The customer support was just as good, patience, respectful, understanding, and very good overall.
15 april 2024
Review zonder uitnodiging
Had to adjust to a different color as…
Had to adjust to a different color as it turned out the case I wanted was not available. Delivery also took time compared to other companies
26 maart 2024
Antwoord van Anigma.com
Hello Paul
We are sorry that we couldn't give you the service you expect, sometimes we face supply issues, and we try always to be transparent and give the customer alternatives
The customer has the right to accept or cancel the order, and the refund is done immediately and reflected in your card within 1 to 3 working days.
After investigation, we checked the conversation between you and the agent, and you have approved the change
Regarding the delivery time, as written before ordering and after the order confirmation on the website, its 5 working days, and we have compared the order date and delivery date, it was made on time, on the 5th working day
Our delivery time frame depends on the product, and we try always to improve this in general
Thanks for your feedback
Aweful experience to buy an expensive PC
1- PC was not stress tested as mentioned in website. I stress tested the CPU and its reaching 90 degrees celsius.
2- ramadan gift was not included with delivery although i reminded an emloyee on a phone call. Had to pay 22 aed for gift bag delivery afterwards.
3- cables management is really bad.
21 maart 2024
Antwoord van Anigma.com
Hello Abdulrahman,
We are sorry to hear that, we really like to have the best service in the market, however, sometimes issues happen and we always take the responsibility.
1- We need to take it back and investigate, all our PCs were stress-tested before shipping, we need to know if the 90c is just a spike while heavy load or its constant, we need also to know the Idle CPU temperature, so please we need to check at the workshop
2- We have checked your order, Ramadan Bag need to be added to the cart, and the order has been created without Ramadan bag, that's why we shipped it after your original order has been dispatched
3- For the cable management issue, we need to have a picture to see what is the issue, please share it with our support email or whatsapp
Thanks for your feedback
very straight forward and good
nothing much to say besides id like more updates on my order often other other than that it was pretty much smooth going
6 maart 2024
I am happy with the service they showed…
I am happy with the service they showed me, they really helped me buy what I wanted in terms of specification at a price I could afford.
18 maart 2024
Great after sales support!
I had a problem with a Samsung screen that delaminated 16 months after purchase. I contacted Anigma support to inquire about the manufacturers warranty and within a day they had arranged for a courier to collect the screen and be repaired. Service was friendly with good communication throughout the process to keep me informed as to what was happening. Excellent support. Well done!
28 maart 2024
Review zonder uitnodiging
Cooperative and attentive to every…
Cooperative and attentive to every inquiry. Great service.
1 maart 2024
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