Lack of information on delivery dates and a load of the bits I ordered missing, only to discover they were still weeks away from being manufactured, something no one told me until I called to ask wher... Toon meer
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Lees wat reviewers zeggen
Ordered custom anti-static mat late on Sunday afternoon / evening. Had confirmation the next day (Monday) by email to say custom order was complete. Expected it to take much longer. Very impresse... Toon meer
Eigentlich ist alles gut gelaufen. Transportzeit war etwas lang. Leider sind die Zusatzkosten in Form von Zoll und damit gebunden Beiträge entstanden, die weitere Einkäufe eliminieren. Die Versteckte... Toon meer
I needed to find tiles to complement existing. I found Anti-Static ESD online. The staff were extremely helpful on the phone, and arranged delivery for the next day. The tiles arrived as pro... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Complete Range of Anti Static (ESD) Products
Contactgegevens
Verenigd Koninkrijk
- 01213395150
- sales@antistaticesd.co.uk
- antistaticesd.co.uk
3,9
Goed
285 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 33% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Ware ist Ok aber Transportzeit und Zollgebühren nicht.
Eigentlich ist alles gut gelaufen. Transportzeit war etwas lang.
Leider sind die Zusatzkosten in Form von Zoll und damit gebunden Beiträge entstanden, die weitere Einkäufe eliminieren. Die Versteckte Kosten ändern nicht unerheblich den Einkaufspreis.
30 april 2025
Helpful and reliable
Helpful when you have queries on products. It took a couple of days to get a tracking number, so I assume they need to get product in first from their supplier before shipping.
There was one minor issue with the first order, but this was quickly and easily resolved - Thank you !.
No hesitation on using them again. I've now placed a couple of orders there and they have been consistently reliable.
13 februari 2025
High Quality at Affordable Prices
AntiStatic ESD supply high quality ESD packaging at very affordable prices.
23 januari 2025
Excellent service
I needed an ESD-mat for my hobby-lab, and didn't quite know what to get.
I found "Anti-Static ESD" and "spammed" them with lot of questions, but they always answered quick and precise!
After a numerous of mails back and forth I ended up ordering a custom sized mat with custom placed studs.
I'm very happy with the great service and the products that met all my expectations.
25 november 2024
All round great company
Easy to order, great prices, great quality, fast delivery would highly recommend
22 januari 2025
Terrible service
The delivery date is overdue and nobody's bothering to let you know your order will be late. Customer service non-existing. A big disappointment!
23 januari 2025
Review zonder uitnodiging
Antwoord van Anti-Static ESD
Thank you for your feedback. We have reviewed our records and could not find any order or previous contact from you. It's possible this review was intended for another company. Please feel free to get in contact with ourselves, so that we can resolve any issues.
Excellent to deal with from purchase to…
Excellent to deal with from purchase to delivery was very fast . Very Nice website site very easy to use and straight forward. AAAAA.
9 december 2024
Good services
Good service, quick response. Surprised by the additional charges for customs clearance when the charges were already high on the order.
10 december 2024
Slow delivery
192 / 5 000
The processing time is long. No feedback about the start of the delivery, possibly a tracking number.
We would order from China, for example, Aliexpress is here in 6 days, but from the other side of the world.
15.10.24
Ez jut magyarul az eszembe:
NYASGEM !
"LIMA"
10 oktober 2024
Antwoord van Anti-Static ESD
Thank you for your feedback. However, we find this review to be somewhat unreasonable, as it has not even been 7 days since your order was placed. We would also like to point out that we have received no communication from you prior to this review, which would have given us the opportunity to assist you directly. We always aim to resolve any customer concerns quickly when they reach out to us.
It is important to note that your order was placed with standard delivery, which naturally takes longer than express services. Additionally, the order was placed shortly before the weekend, when courier services typically do not operate. We kindly ask our customers to consider these factors when expecting delivery timelines.
As part of our process, order updates are sent automatically to the email address provided at checkout. If you haven’t seen these, we suggest checking your spam or junk folder. We encourage our customers to utilise their emails more regularly for such updates rather than using Trustpilot for first contact, as it allows us to address any concerns directly and efficiently.
We pride ourselves on providing quality products and reliable service, and while we understand the desire for quicker delivery, comparing our service to platforms like Aliexpress is somewhat misleading. We are a trusted company that prioritises customer satisfaction and uses reputable couriers to ensure safe and secure deliveries. We aim to work within the delivery windows offered at the time of purchase and are committed to providing transparency and support throughout the entire process.
Many thanks.
Excellent Service
First time using Anti-Static ESD and won't be the last.
The website was easy to navigate and I had no problems placing my order.
The order arrived next day and I am very pleased with the quality of the bags and service received.
9 oktober 2024
Fantastic ESD Mat and Customer Service
I recently bought a custom-size anti-static ESD mat (and other extras) for my desk because I wanted to work on some personal electronics projects.
My desk had some strange dimensions so I needed the studding placed differently from normal, and they followed my request perfectly.
Everything arrived well-packaged and in good condition. I love my new mat and the wrist-strap.
Thank you very much!
30 augustus 2024
Very quick shipment!
11 juli 2024
Excellent service
Excellent service. delivered on time and communicated well.
Please inform your customers that the tiles have a strong odour when you first start using them.
3 juli 2024
Product excellent - Deliver awful
Product excellent, delivery shocking - was sent to another company and we had to go and collect - please change delivery company
10 juni 2024
Good and proactive communitacion
31 mei 2024
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