Anydrains Reviews 36

I paid this company upfront for a service, which they then cancelled. Since then, I have been trying to get my money refunded for around six months.

Despite chasing repeatedly, the refund has still not been made. I have found the whole experience extremely frustrating and unacceptable. Taking payment upfront, cancelling the service, and then refusing or failing to refund the customer is simply not good enough.

I would not recommend using this company unless you are prepared to risk paying in advance and then having to fight to get your money back.

Very poor service and very poor customer care.

BDS Drains staff gave professional and exceptional service. Carly was absolutely superb and professional, prompt, polite, friendly and job was done within 24hours of contacting them first time around,after being disappointed by another company that failed to follow up on my call enquiries.

She and the contractors accommodated my additional requests, no delay and were proactive in executing the job! Impressive video and photos of completed work and the location was cleared and work was very neat.

I fully endorse BDS Drains and will certainly use them again. Price was competitive too!

I called Anydrains’s direct on Saturday for a blocked manhole.The rates were explained clear and were fair.The engineer arrived within an hour investigated the problem and it was resolved quickly and efficiently.

I would highly recommend Anydrains’s direct.

I called anydrains direct last night due to a blocked manhole I was explained the rates and booked in for first thing this morning.They did offer me an appointment last night but my children were sleeping.

As agreed the engineer turnt up first thing this morning investigated the problem,discussed everything that he was doing and proceeded to resolve the issue.

The service from the start to finish was spot on.

I will definitely be using them again.

I called Anydrains direct out yesterday,the lady on the phone explained the rates and within the hour Anydrains were at my property.

They resolved the issue Tha other companies couldn't find.

I would highly recommend this company and will definitely be calling them out again if I have any other drainage issues.

Thanks again Anydrains

No extra charge for it being the evening.
Couldn’t have been more friendly. Highly recommend going with any drains direct.

Excellent service from an engienner who attended owing to problems with my kitchen drainae. Very knowledgeable and thorough, I had complete confidence in his ability to sort out the problem, which he did in a very professional manner. Very clear information given on pricing and I was kept fully informed of all his findings. I would recommend this company without hesitation based on my experience

Great experience with any drains direct.
They arrived at our site on time, were very professional and carried out the works in a very timely manner. Couldn't ask for more than that.

Kenny was fantastic - prompt and knowledgeable and took the time to explain the process to me clearly. The customer service was top notch and I wouldn't hesitate to recommend them to anyone.

Had a blockage in my toilet
Kenny from Any Drains came around and sorted the blockage within an hour
Great job
Kenny and Any Drains
Thank you
Roy

Our drain was blocked at 10 pm, called Angdrains and technician was with us within 40 min. Kenny did a really good job, cleared our blockage quickly and explained everything really well.

I highly recommend you use them, prices are honest and work is quality.

Very very disappointed customer service.

I've never seen anything like this before. They want payment upfront before even seeing the work. Before they've even come to inspect it.
Extremely Not Recommended

A drain sump manhole cover in my front drive had become dislodged. I nearly put a car wheel into the sump! Scott from Any Drains Direct removed the old cover and replaced it with a new one, cementing it in place effectively. He was knowledgeable & courteous. I was charged a fair price for the job.
Last year I was ripped off by another drainage company. If only I had contacted Any Drains Direct instead!

On Friday evening our neighbour’s agents called out a subcontractor from Any Drains to deal with the foul smells coming from their mains drains which are linked to 4 houses at the top of the hill. He found them blocked and full of sludge, silt and apparently baby wipes. Due to the extent of the blockages he had a problem disposing of the effluent and instead of bringing appropriate receptacles, pumped it all into the corner of the private car park where it ran and ran down a driveway and front gardens of six dwellings leaving the paths 2 inches deep in places with raw sewage. We have photos. In these dwellings are vulnerable elderly people and pets. They refused to come back and deal with it. It is now Wednesday and the agents have had to contract another company to clean with industrial disinfectant. This company is irresponsible, untrustworthy and “customer service”? Don’t make me laugh.

Very quick response, very polite men, the young man mitchell told me all the process of my job and the price was very reasonable.
Would recommend them

Very professional from start to finish. Would recommend to every one

Fast, friendly, and flawless! Anydrains turned our clogged, overflowing gutters into a clean, free-flowing system in no time. Professional service, great communication, and zero mess left behind. If you need reliable gutter cleaning, these are the people to call. Highly recommended

Brilliant company would highly recommend
Very polite gentlemen got to work straight away an completed all works effectively an to a very high standard I will definitely be using them again

Such lovely people very helpful sorted my problem out straight away I highly recommend.

Exceptional Service from Start to Finish!

I couldn’t be happier with the service I received from Anydrains From the moment I called, their team was professional, responsive, and extremely knowledgeable. They quickly diagnosed the issue with my clogged drains and had everything flowing smoothly again in no time.

What impressed me most was their attention to detail and the care they took to explain everything clearly. They arrived on time, were respectful of my property, and left the area spotless when they finished. It’s rare to find a company that combines skill, professionalism, and genuine customer care Anydrains does it all.

I highly recommend them to anyone needing drainage services. They’ve earned a loyal customer for life!