Lupa Ai Upscaler Reviews 

A huge disappointment! I do not recommend it! Even standard AI tools handle prompts better in their free versions. I tried the basic package: "Space Motion" adds non-existent angles and objects, while the "Image Generator" fails to analyze prompts correctly. What disappointed me most was the token consumption for "Space Motion"—20 tokens for close-ups, 80 for video generation, and 120 per edit. With a package of only 1,200 tokens, you can’t even properly test the quality. Even worse is the rigid requirement to link a credit card; the only way to stop charges is to block the card entirely. If I decide to cancel but still have unused tokens I’d like to use up, the system won't allow it unless I pay for the next billing period. Furthermore, the only way to stop the charges is to delete the subscription—which also wipes out any remaining tokens—and finding the option to delete the subscription is extremely difficult, if not practically impossible.

Bought the second-tier annual plan because it included the video upscaler. Paid for the whole year up front. A few months in they "restructured" the plans and quietly moved the video upscaler to a higher tier. So now my options are keep the gutted plan I didn't sign up for, pay more to get back the feature I already paid for, or cancel renewal and accept the loss. Asked for a refund. They said no, because I "still have access." Access to half the thing I bought, apparently. If you're thinking about Lupa, just know that whatever features your plan has today, they can take away tomorrow and your prepaid year means nothing to them. Hard pass.

Avoid service at all costs.

The company make it extremely difficult to cancel your subscription once subscribed, with no way of cancelling on a mobile device. Furthermore, the customer support is appalling. I have not used the service for multiple months, which was confirmed by one of their agents who refused to refund me this months payment despite cancelling immediately after I noticed it had debited my bank account. Please use an alternative service.

The site has been down for about two months. No explanation from the owners, no news regarding possible refunds for those who signed up. Scammers.

FLUX not working, paid 25EUR for bullshit

Pagué la prueba de €9 esperando ver la calidad prometida, pero fue una decepción total. Se supone que una prueba es para verificar el producto, pero tenían funciones bloqueadas y las que estaban activas empeoraron la calidad de mis imágenes en lugar de mejorarlas. Nada de nitidez, puro ruido.
​Lo peor vino después: intenté cancelar antes de la renovación porque el servicio no sirve, y es imposible. El botón de contacto en su web no funciona (te abre Gmail sin destinatario) y el correo que aparece en el recibo de Stripe es un Gmail genérico y nada profesional. Les he escrito (a ése Gmail genérico) dos veces para cancelar y no responden, pero sí intentan cobrar insistentemente a mi tarjeta, al punto que el banco está por bloqueármela.
​No hay soporte, el producto es falso y te atrapan en el cobro. Manténganse alejados.

This tool is complete garbage. I’ve been paying €24 a month, and more than half the time it wouldn’t even let me upload videos or images — it almost never worked, and uploads took forever. To make things worse, the credits I couldn’t use because the app was constantly broken have now disappeared. I’ll never use this awful app again.

Hello,

I made a payment for the Lupa AI Upscaler service on [insert payment date] via [PayPal / credit card], but my account is not updated, and I cannot use the upscaler. The system keeps asking me to pay again, even though the payment was successfully processed.

Here are my account details:

Account email:
Payment date: 24.10.2025

Amount: [10.95$

Payment method: credit card]

Transaction ID (if available): [insert ID]

I kindly request that you:

Unlock my account and restore the credits I am entitled to, or

Issue a full refund if the service cannot be provided.

I have attached screenshots of the payment receipt and the screen showing the repeated payment request.

I look forward to your response within 5 business days.

Thank you,
Marco Palumbo

El resultado de la mejora de imágenes funciona muy bien, pero me está resultando imposible darme de baja de esta empresa. Cancelo la suscripción y me lleva a una página donde es imposible cancelar la suscripción. Llevo 3 meses pagando una cuota que no quiero pagar y varios mails enviados para que me la cancelan ellos y no me contestan. No se si alguien más está teniendo el mismo problema que yo.

He pagado la herramienta, me dice que tengo token PERO NO LO PUEDO USAR y no me contestan para resolver el PROBLEMA que hay con su SISTEMA de pago. Estoy muy molesta. Quiero usar la app y no puedo, a pesar de tener los token en su sistema no FUNCIONA. Contacto por email y no contestan. Soporte catastrofe.

nao tem como falar, estou cobrando no meu cartao de credito, mas nao deixam entrar no site

Amazing! Wanna try someth real large

me gusto porque tiene mucha calidad

ayuda mucho a la creacion de imagenes reales

It's a great app, and it's really the best I've ever seen to enhance photos while preserving their details.

Estoy tratando de dar de baja mi suscripción y es imposible darla. Se supone que un al pisar el perfil debería salir Billing y ahi dar de baja la suscripción pero no sale el Billing, sale solo Soporte, Documentación y Sign out.
Entro a soporte y les he escrito en español y otra vez en ingles y nadie me responde. Ojala pueda lograr por esta via una atención a mi. Porque por las vías que ellos estipulan en su informacion no existe.

I'm trying to cancel my subscription and it's impossible to give it. It is supposed that when stepping on the profile should come out Billing and there unsubscribe but Billing does not come out, only Support, Documentation and Sign out come out.

I enter support and I have written to them in Spanish and again in English and no one answers me. I hope I can get attention to myself in this way. Because by the ways that they stipulate in their information it does not exist.

La mejora de mis ilustraciones es increíble. lejos el mejor escalador que hay en linea