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Aptive Pest Control - Boston Reviews 109

TrustScore 4 uit 5

4,1

125 Washington St, Unit 3, 02035 Foxborough, MA, US


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Beoordeeld met 5 van de 5 sterren

Fast and easy scheduling service online and flexible scheduling. I got an appointment in 2 days. The staff were helpful and efficient. Also, after service, whether you were home or not, you get a fo... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

Cancelation policy ridiculous. You have to cancel on the specific date. Service people do NOT listen to customer requests to ring bell coming and going.

Beoordeeld met 5 van de 5 sterren

Appreciate the email notice from Aptive about a week before scheduled service date. If inside treatment needed or wanted this allows time to reschedule and / or time to move furniture away fro... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

This young company is impressive in that thus far, they do what they say they will do, at the time scheduled. They are also very good at follow-up, including written descriptions and photos. This make... Toon meer

Bedrijf heeft geantwoord


Bedrijfsgegevens

  1. Ongediertebestrijding

Over Aptive Pest Control - Boston

Geschreven door het bedrijf

Welcome to Aptive Pest Control

Geschreven door het bedrijf

Yep, we're pest control nerds
Pests change with the weather, location, and time of day, and so do we. Our team stays proactive and professional, focusing on protecting your home so you can focus on enjoying it. At Aptive, we believe proactive pest control leads to a happier, more comfortable home.

View our Pest Library

Call (877) 519-2823

Ants

When left untreated, large colonies can form and create serious problems.

Cockroaches

These pets typically require expert teatment to be effectively eradicated.

Flyers

Get help from an expert to effectively treat them, inside and outside your home.

Garden pests

They can ruin your fruits, veggies, or flowers.

Pantry pests

Without treatment, they can quickly ruin your dedicated food space.

Rodents

They can spoil food and spread disease rapidly if untreated.

Spiders

Their webs, eggs, and behavior can create problems if left untreated.

Spingers & biters

Pests that sting or bite and show up both inside and outside your home.

Wasps

Their aggresive nature makes them difficult and dangerous.

See full Pest Library

Contactgegevens

  • 125 Washington St, Unit 3, 02035, Foxborough, MA, Verenigde Staten

  • 13392178459
Promotion box for Aptive Pest Control - Boston

We overthink pests so you don't have to.

Smarter pest control starts here.

4,1

Goed

TrustScore 4 uit 5

109 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Beoordeeld met 5 van de 5 sterren

Great service

Great service. A breath of fresh air considering the disappointing competition.
Keep it up!

9 oktober 2025
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Antwoord van Aptive Pest Control - Boston

Hi Lawrence,

Thank you so much for sharing your experience! We’re thrilled to hear that our service stood out and provided a positive experience compared to your past experiences. At Aptive, we strive to deliver knowledgeable, thorough, and reliable service at every visit, and it’s wonderful to know our efforts made a difference for you. We truly appreciate you choosing Aptive and look forward to keeping your home protected!

-Jasmine

Beoordeeld met 5 van de 5 sterren

Excellent service

We've had a great experience with the treatments that we have had. They are very professional and efficient. They explain the process.

30 september 2025
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Antwoord van Aptive Pest Control - Boston

Hi Joseph,

Thank you for sharing your experience! We’re thrilled to hear that our team has provided professional and efficient service, and that the process was clearly explained. At Aptive, we take pride in delivering thorough, effective pest control while keeping our customers informed every step of the way.

We appreciate you being part of the Aptive neighborhood and for trusting us with your pest control needs.

-Jasmine

Beoordeeld met 4 van de 5 sterren

Impressed with representative

Impressed with representative. He found where they are coming in. Would have been a five star but we have a lot of mice in the attic.

26 september 2025
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Antwoord van Aptive Pest Control - Boston

Hi Deborah,

Thank you for sharing your feedback. We’re glad to hear that you were impressed with our representative and that they were able to identify where the pests are entering. At Aptive, we strive to provide thorough and effective solutions, and we understand how challenging ongoing issues like a mouse infestation can be.

We’d like the opportunity to address the remaining activity and ensure your home is fully protected. Please reach out to us directly at socialmedia@goaptive.com so we can review your account and discuss the next steps to resolve the issue. Your satisfaction and peace of mind are very important to us, and we appreciate the opportunity to continue serving you with Aptive.

-Jasmine

Beoordeeld met 5 van de 5 sterren

On time and efficient

He was on time, asked me what I was looking for him to accomplish, and quickly got it done !

13 september 2025
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Antwoord van Aptive Pest Control - Boston

Hi Jeannie,

Thank you for sharing your experience! We’re glad to hear that our service professional arrived on time, listened to your concerns, and efficiently took care of the job. At Aptive, we strive to provide reliable and attentive service for every visit, and it’s wonderful to know we hit the mark for you.

We truly appreciate you being part of the Aptive neighborhood and for letting us know about this positive experience!

-Jasmine

Beoordeeld met 5 van de 5 sterren

Good Service

I'm three applications into their service with an overall positive experience. Their field tech's have been real good (especially Skylah). Treatments have been effective for the most part but have not eliminated moles (was main reason for service). Other pest are gone.
One shortcoming is a personal contact. Not sure who to contact and how if a need comes up.
10/1/25 update:
Ironically after writing this review Aptive responded to my review about the lack of "personal" contact by recommending I contact their office. Just my point, I do know who or how to contact them. I'm sure it's on me but I could use a little help with this frustration.

12 september 2025
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Antwoord van Aptive Pest Control - Boston

Hi Daniel,

Thank you for sharing your feedback. We’re glad to hear your overall experience with Aptive has been positive and that our field service professionals, especially Skylah, have provided great service. We’re also happy to hear that most pests have been effectively managed.

We understand your concern regarding moles and your desire for a personal contact. We encourage you to reach out directly to our office so we can review your account, address any mole concerns, and ensure you have a direct point of contact for any future needs. At Aptive, we take pride in providing thorough, attentive service and making sure our customers feel supported every step of the way.

We appreciate you being part of the Aptive neighborhood and for trusting us to care for your home.

-Jasmine

Beoordeeld met 2 van de 5 sterren

I still have rodents the guy didn't…

I still have rodents the guy didn't come yesterday

19 september 2025
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Antwoord van Aptive Pest Control - Boston

Hi Brian,

Thank you for sharing your feedback. We’re sorry to hear about the ongoing rodent issue and the missed appointment. At Aptive, we strive to provide timely, thorough service to address pest concerns, and it’s clear we fell short in your case. Please reach out to our team at socialmedia@goaptive.com so we can review your account, reschedule the missed visit, and ensure your rodent problem is properly addressed. We appreciate you being part of the Aptive neighborhood and giving us the opportunity to make this right.

-Jasmine

Beoordeeld met 4 van de 5 sterren

This could be a misunderstanding on my…

This could be a misunderstanding on my end. Tye was very courteous, we discussed spraying not the door jams but around the front door and deck door. Door jam on front door is all sticky dark stuff on all sides if jam.
I could not see any spraying around deck door which is perhaps why so many ants in kitchen which is at deck door. I have cameras on the perimeter of house so I can always see what’s being done and how long it takes.

9 september 2025
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Antwoord van Aptive Pest Control - Boston

Hi Phyllis,

Thank you for sharing these details. We’re glad to hear Tye was courteous and took the time to discuss your treatment preferences. We also understand your concern about the ant activity near the deck door and the sticky residue on the front door jam. At Aptive, our goal is to provide thorough and targeted treatments, and your feedback helps us ensure nothing is overlooked. Please reach out to us at socialmedia@goaptive.com so we can review your account, clarify the treatment performed, and make any adjustments needed to address the ant activity and give you peace of mind.

-Jasmine

Beoordeeld met 2 van de 5 sterren

Felt like a bait and switch

A vague performance contract with big promises upfront and poor performance. Had to call back three separate times due to ants, spiders and mice. Treatments were so quick with poor result. Don’t waste your money.

4 september 2025
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Antwoord van Aptive Pest Control - Boston

Hi Denis,

We’re very sorry to hear about your experience. At Aptive, we take pest control seriously and aim to provide effective, thorough solutions for every home. It’s clear we fell short in your case, and we sincerely apologize for the frustration this caused. Your feedback is important, and we would welcome the opportunity to review your account and work with you to address the ongoing pest concerns. Please reach out to us directly socialmedia@goaptive.com so we can make things right and ensure a better experience.

-Jasmine

Beoordeeld met 5 van de 5 sterren

The service is done in a timely manor…

The service is done in a timely manor and on the day scheduled. Very thorough and communication is prompt.

27 augustus 2025
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Antwoord van Aptive Pest Control - Boston

Hi Pat,

Thank you for sharing your feedback. We’re glad to hear that our team has been timely, thorough, and communicative with your service. At Aptive, we strive to provide reliable, effective service while keeping our customers informed every step of the way, and it’s wonderful to know our efforts are appreciated.

-Jasmine

Beoordeeld met 4 van de 5 sterren

Three years customer

Many of the technicians have been very professional and record what they complete for their duties. Unfortunately, even with three bait boxes and multiple traps, I caught a mouse on my kitchen floor and threw it outside. Bugs are definitely down. Everything is done online and haven't had a problem yet.

20 augustus 2025
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Antwoord van Aptive Pest Control - Boston

Hi Cid,

Thank you for sharing your feedback and for highlighting the professionalism of our service professionals. We’re glad to hear that you’ve noticed a reduction in bugs and that our online system has been convenient for you.

I’m sorry to hear that you recently encountered a mouse despite the bait boxes and traps. While occasional sightings can happen as part of ongoing rodent control, our goal is to fully address the issue. Please reach out to us at socialmedia@goaptive.com with your service address so we can review your account and make sure our team is taking all the right steps to resolve this completely.

We appreciate you choosing Aptive and for giving us the opportunity to continue protecting your home.

-Jasmine

Beoordeeld met 5 van de 5 sterren

Recently I have had a problem with…

Recently I have had a problem with hornet nests. Aptive came right out and dealt with these nests in two different locations. Very grateful for their timely inspections!!

12 augustus 2025
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Antwoord van Aptive Pest Control - Boston

Hi Elizabeth,

We’re so glad we could help with the hornet nests and that our team was able to respond quickly! At Aptive, we take pride in providing timely and effective solutions to keep your home safe and comfortable.

Thank you for being part of the Aptive neighborhood and trusting us to handle your pest concerns!

-Jasmine

Beoordeeld met 5 van de 5 sterren

Great communications and feedback…

Great communications and feedback exactly what he did.

3 augustus 2025
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Antwoord van Aptive Pest Control - Boston

Hi there,

Thank you for sharing your experience! We’re thrilled to hear that our team provided clear communication and detailed feedback on the work completed. At Aptive, we strive to keep our customers informed and ensure every visit is thorough and transparent.

We truly appreciate you choosing Aptive to protect your home, and we’re always here if you need any assistance or have questions about your pest control services.

-Jasmine

Beoordeeld met 5 van de 5 sterren

Reliable Pest Management

The service is thorough and clean. Scheduling and re-scheduling is easy. Appointments are kept on-time.

5 augustus 2025
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Antwoord van Aptive Pest Control - Boston

Hi Lori,

Thank you for sharing your experience. We’re thrilled to hear that our service is thorough and clean, and that scheduling has been simple and convenient for you. At Aptive, we strive to provide reliable, on-time service that meets our customers’ needs, and feedback like yours lets us know our team is delivering the high-quality pest control you deserve.

-Jasmine

Beoordeeld met 5 van de 5 sterren

Bugless

It is a pleasure to have all those pesky bugs and such removed on an effective schedule.

5 augustus 2025
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Antwoord van Aptive Pest Control - Boston

Hi Winnie,

Thank you for sharing your experience! We’re thrilled to hear that our scheduled services have helped keep your home free of pesky bugs. At Aptive, we take pride in providing effective and reliable pest control, and feedback like yours motivates our team to continue delivering the thorough service our customers deserve.

-Jasmine

Beoordeeld met 2 van de 5 sterren

Not effective for mosquito protection

Not effective for mosquito protection

25 juli 2025
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Antwoord van Aptive Pest Control - Boston

Hi Alexander,

Thank you for sharing your feedback. We’re sorry to hear that you haven’t seen the level of mosquito protection you were expecting. At Aptive Environmental, our goal is to provide effective, tailored solutions for every home, and we understand how frustrating it can be when a service doesn’t deliver the results you need—especially with something as persistent as mosquitoes.

We’d really appreciate the chance to make this right. Please reach out to us at socialmedia@goaptive.com so we can review your account, schedule a complimentary reservice if needed, and work with you on a solution that better meets your expectations.

Your experience matters to us, and we’re committed to ensuring every customer feels the full benefit of their pest control service. Thank you again for bringing this to our attention.

-Jasmine

Beoordeeld met 5 van de 5 sterren

I don't have to think or worry about it…

I don't have to think or worry about it at all. My monthly payment is automatic. Results are obvious already. Folks are polite and efficient. Notification is done very well. Reports and receipts are easy to save for my records. No complaints 😃

12 juli 2025
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Antwoord van Aptive Pest Control - Boston

Hi Lisa,

Thank you for your wonderful feedback! We’re so glad to hear that our seamless service, clear communication, and efficient team have made pest control worry-free for you. Knowing you’re seeing real results and appreciate our easy payment and notification process means a lot to us. We truly value having you as part of the Aptive family and look forward to keeping your home protected with the same care and consistency!

-Jasmine

Beoordeeld met 3 van de 5 sterren

Our spider issue wasn't taken as…

Our spider issue wasn't taken as seriously as we thought. Every treatment i mentioned all the spider web around but would return home and still see them.
The person doing the treatment was always professional and communicative

9 juli 2025
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Antwoord van Aptive Pest Control - Boston

Hi Maribel,

Thank you for taking the time to share your experience with Aptive. We’re glad to hear that our service professional was consistently professional and communicative—that’s exactly the standard we aim to uphold. However, we’re truly sorry to learn that your spider concerns weren’t fully resolved to your satisfaction.

At Aptive, we take every pest issue seriously, especially ones like spiders that can be persistent. We want to ensure your home feels comfortable and protected, so we’d appreciate the opportunity to review your treatments more closely and make any necessary adjustments.

Please don’t hesitate to reach out to us directly at socialmedia@goaptive.com so we can work together toward a solution that really hits those trouble spots and restores your confidence in our service.

Thank you for being part of the Aptive family—we’re committed to earning your trust every step of the way.

-Jasmine

Beoordeeld met 4 van de 5 sterren

Techs are always telling us exactly…

Techs are always telling us exactly what they are going to do.

1 juli 2025
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Antwoord van Aptive Pest Control - Boston

Hi Mike,

Thank you for your feedback! We’re glad to hear our service professionals consistently take the time to explain exactly what they’ll be doing. At Aptive, clear communication is a key part of how we deliver trusted, effective service. We appreciate you being part of the Aptive family and look forward to continuing to protect your home.

-Jasmine

Beoordeeld met 5 van de 5 sterren

Aptive is a great company

Aptive is a great company. The products they use to treat my property does not include chemicals.

21 juni 2025
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Antwoord van Aptive Pest Control - Boston

Hi there,

Thank you for your kind words! We’re proud to be a company that prioritizes safe solutions while effectively protecting your home. At Aptive, delivering effective pest control with environmentally responsible products is a core part of our commitment to you and your family’s well-being. We truly appreciate you being part of the Aptive family and look forward to continuing to provide care you can trust.

-Jasmine

Beoordeeld met 5 van de 5 sterren

Quick response to setup visit 30

Quick response to setup visit 30
Very professional technician
Sent me message 30 minutes before arrival.

25 juni 2025
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Antwoord van Aptive Pest Control - Boston

Hi Anne,

Thank you for your kind words! We’re glad to hear that you experienced a quick response and that our service professional provided professional service while keeping you informed with the timely message before arrival. At Aptive, we’re committed to making every step smooth and respectful of your time. We appreciate you choosing us and look forward to continuing to protect your home!

-Jasmine

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