Active really pulled through when they sent technician Jonathan to treat my yard and my home. A very thoughtful, kind and adequately people-skilled person. There's alot to be said about who they sen... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Hello, I normally receive a text letting me know Aptive will be at my home in the approximated time (ie 30 minutes) and if I have any areas of concern I would like addressed. I didn't receive this... Toon meer
Bedrijf heeft geantwoord
Bryan gave me his ETA so I would have time to gather my pets inside. He came to the front door and we were able to chat about concerns with certain pests I’d encountered. Bryan seemed very knowledgea... Toon meer
Bedrijf heeft geantwoord
We had an issue with a previous technician spraying on my main level hardwood floors. It left a cloudy residue on my floors that had to be wiped up throughout the house. Derrick listened to my conce... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Welcome to Aptive Pest Control
Geschreven door het bedrijf
- Yep, we're pest control nerds
- Pests change with the weather, location, and time of day, and so do we. Our team stays proactive and professional, focusing on protecting your home so you can focus on enjoying it. At Aptive, we believe proactive pest control leads to a happier, more comfortable home.
View our Pest Library
Call (877) 519-2823
Ants
When left untreated, large colonies can form and create serious problems.
Cockroaches
These pets typically require expert teatment to be effectively eradicated.
Flyers
Get help from an expert to effectively treat them, inside and outside your home.
Garden pests
They can ruin your fruits, veggies, or flowers.
Pantry pests
Without treatment, they can quickly ruin your dedicated food space.
Rodents
They can spoil food and spread disease rapidly if untreated.
Spiders
Their webs, eggs, and behavior can create problems if left untreated.
Spingers & biters
Pests that sting or bite and show up both inside and outside your home.
Wasps
Their aggresive nature makes them difficult and dangerous.
See full Pest Library
Contactgegevens
11368 Strang Line Rd, 66215, Lenexa, KS, Verenigde Staten
- 19133548127
We overthink pests so you don't have to.
4,4
Uitstekend
149 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Antwoord van Aptive Pest Control - Kansas City
Hi Debbie,
Thank you for the kind words, I’m really glad to hear you had a great experience with our customer service team, that truly means a lot to all of us at Aptive. We appreciate you trusting us with your home, and we’re always here to make sure everything is taken care of and fully handled whenever you need us.
-Jasmine
Aptive Service at home
Hello, I normally receive a text letting me know Aptive will be at my home in the approximated time (ie 30 minutes) and if I have any areas of concern I would like addressed. I didn't receive this and I did have an area of concern of ants on the outside of my home, which it didn't seem this was treated, as it's still a problem and is worse now.
I appreciate the pictures sent.
7 april 2026
Antwoord van Aptive Pest Control - Kansas City
Hi Debbie,
Thank you for sharing this feedback and for being a customer of Aptive. We understand how important those pre-visit texts are for planning ahead and making sure your specific concerns, like the ants you mentioned, are clearly communicated and addressed.
We’d like the opportunity to take a closer look and make sure your concerns are properly handled. Please reach out to us at socialmedia@goaptive.com so we can review your account and get a reservice scheduled to specifically address the ant activity and ensure everything is taken care of properly moving forward.
-Jasmine
I am dissatsfied with the cost
I am dissatsfied with the cost. Specially for termite control: more than $750 a year.
7 april 2026
Antwoord van Aptive Pest Control - Kansas City
Thanks for sharing this, Eden. We’re sorry to hear you’re feeling dissatisfied with the cost, especially regarding termite monitoring. That’s an important service, and we understand wanting it to feel like a good value.
We’d like the opportunity to take a closer look at your account and the services included so we can better understand your concerns. Please email socialmedia@goaptive.com with your address and any additional details you can share. Our team would be happy to handle your concerns to the best of our ability!
-Alexis
Excellent employee service…
Excellent employee service representative. Very friendly and very well trained employees who are friendly.
9 april 2026
Antwoord van Aptive Pest Control - Kansas City
Hi Kerry,
Thank you for taking the time to share this! We’re glad to hear you had an excellent experience with our service professional and that our team came across as friendly and well trained.
At Aptive, we take pride in our people and work hard to ensure every visit is professional and that your pest concerns are fully handled. We appreciate you being part of the Aptive neighborhood and are always here if you need anything between services.
-Jasmine
I have not seen any bugs this early…
I have not seen any bugs this early Spring so far!! Thank you for your service!!
1 april 2026
Antwoord van Aptive Pest Control - Kansas City
That’s wonderful to hear, Susan! Starting the season without seeing any bugs is exactly what we aim for. We’re glad the service is making a difference and helping keep things under control early on. Thank you for choosing Aptive to take care of your pest concerns!
-Alexis
beware
I believe that the product is good. some of technicians are good, some not so much. the business practices very, very bad. looking forward to the end of my contract....
31 maart 2026
Antwoord van Aptive Pest Control - Kansas City
We really appreciate your candid feedback. Our team is committed to providing a better experience, and we would love the opportunity to handle any specific concerns you might have. Please feel free to reach out to us directly at socialmedia@goaptive.com, including your service address and any details you'd like to provide about your experience so we can discuss this further. We hope to hear from you soon!
-Alexis
He came to get rid of ants between…
He came to get rid of ants between services. He was friendly and professional. Ants have vanished!
5 april 2026
Antwoord van Aptive Pest Control - Kansas City
Thank you so much for taking the time to share your experience with us, Emily! We're so glad our team was able to assist you effectively and that the ants have vanished. It's great to know that you found our service both friendly and professional. If you ever need further assistance, please don't hesitate to reach out. We really appreciate having you as a part of Aptive!
-Alexis
The technicians are friendly and…
The technicians are friendly and professional, and the service is effective
26 maart 2026
Antwoord van Aptive Pest Control - Kansas City
We’re delighted that our service professional provided helpful, thorough, and knowledgeable care, Michael. Your confidence in our team is incredibly rewarding. Thank you for letting Aptive assist with your pest concerns. We're grateful to have you with us!
-Alexis
Antwoord van Aptive Pest Control - Kansas City
Hi Valerie,
Thank you for sharing your feedback! We’re glad to hear that you experienced great and prompt service from Aptive. Our team strives to provide reliable, effective pest control while making sure every customer feels valued and well cared for, and we truly appreciate you being part of the Aptive neighborhood.
-Jasmine
Technician arrived when scheduled and took care of outside
Technician arrived when scheduled and took care of the outside of the house. Made sure to leg us know if inside required service we can call and set up a visit at no additional cost.
6 maart 2026
Antwoord van Aptive Pest Control - Kansas City
Hi Rick,
Thank you for sharing your feedback! We’re glad to hear that our service professional arrived on time and thoroughly took care of the exterior of your home. At Aptive, we take pride in providing professional, reliable, and flexible service, including making it easy to schedule interior treatments when needed. We truly appreciate you choosing Aptive to help protect your home!
-Jasmine
Roberto feedback
Roberto was courteous, professional, arrived on time, did excellent job on our treatment
5 maart 2026
Antwoord van Aptive Pest Control - Kansas City
Hi Larry,
Thank you for sharing your feedback! We’re glad to hear that Roberto arrived on time, was courteous and professional, and delivered an excellent treatment. At Aptive, we take pride in providing thorough, reliable service while making sure our customers feel respected and supported. We truly appreciate you choosing Aptive and being part of the Aptive neighborhood!
-Jasmine
The representative did a good job of…
The representative did a good job of communicating with us during and after the service.
26 februari 2026
Antwoord van Aptive Pest Control - Kansas City
Hi Colleen,
Thank you for sharing your feedback! We’re glad to hear that our Aptive service professional communicated clearly with you both during and after the visit. Keeping our customers informed and ensuring they understand the work being done is something we take pride in. We truly appreciate you choosing Aptive and being part of the Aptive neighborhood!
-Jasmine
The application does not last three…
The application does not last three months like it is supposed to. One month after an application I see silverfish. I have had your service for years but I am somewhat dissatisfied now.
1 maart 2026
Antwoord van Aptive Pest Control - Kansas City
Hi there,
Thank you for taking the time to share your experience. I completely understand how frustrating it must be to continue seeing silverfish just a month after an application, especially after being a loyal customer for years. At Aptive, we aim to provide treatments that are effective and long-lasting, and I’m sorry that your recent experience hasn’t met those expectations.
We take feedback like yours very seriously, as it helps us improve both our products and service. If you’re willing, please reach out to us directly at socialmedia@goaptive.com so we can review your account and treatment plan, address the issue, and ensure your home gets the results you expect. We’re committed to delivering the reliable service and peace of mind that Aptive is known for.
Thank you again for letting us know and for giving us the opportunity to make this right.
-Jasmine
Active is the best pest control company…
Active is the best pest control company we've ever had. They tell you a couple of days in advance of their planned visit, call when they're on the way, and send photos of the treatment they provide. Very responsive and customer friendly.
27 februari 2026
Antwoord van Aptive Pest Control - Kansas City
Hi Rachel,
Thank you for sharing your experience! We’re thrilled to hear that you’ve had such a positive experience with Aptive. Keeping our customers informed with advance notices, calls, and photos is something we take great pride in, and it’s wonderful to know it’s making a difference for you.
We also appreciate your kind words about our responsiveness and customer-focused approach. Your trust in Aptive means a lot, and we look forward to continuing to provide thorough, reliable, and professional pest control for your home.
-Jasmine
Two thumbs way UP!
I missed them one time, and they came back on the house for free. I saw some ants after upgrading to premium and they came out again on the house. Always very friendly and professional.
19 februari 2026
Antwoord van Aptive Pest Control - Kansas City
Hi Luke,
Thank you for sharing your experience with Aptive. We’re glad our team could promptly return and address your concerns, and it’s great to hear that our service has continued to meet your expectations since upgrading to premium. Providing friendly, professional, and reliable care is always our goal, and we appreciate having you as part of the Aptive neighborhood.
-Jasmine
Aptive - You Can Count on Them
My technician did a great job. He followed the notes from a previous application, and that was very helpful. Aptive is Awesome!
26 februari 2026
Antwoord van Aptive Pest Control - Kansas City
Hi Susan,
Thank you for sharing your experience with Aptive. We’re glad to hear your service professional followed the notes from your previous visit and provided the thorough care you expect. It’s great to know our team continues to make a positive impact, and we appreciate having you as part of the Aptive neighborhood.
-Jasmine
Another worry-free three months
Quarterly treatment completed this morning. Nice to know we are protected. Team did a nice job. Glad we chose them.
24 februari 2026
Antwoord van Aptive Pest Control - Kansas City
Hi there,
Thank you for sharing your experience! We’re thrilled to hear that your quarterly treatment went smoothly and that you feel confident knowing your home is protected. At Aptive, we take pride in providing thorough service that gives our customers peace of mind, and it’s wonderful to hear that our team delivered on that promise. We truly appreciate you choosing Aptive and look forward to continuing to care for your home.
-Jasmine
Knowledgeable staff
Very friendly, knowledgeable young man explained everything he was going to do, asked if I needed anything else done & if I had any questions. Then proceeded to do a great job. Thank you!
21 februari 2026
Antwoord van Aptive Pest Control - Kansas City
Hi Charlotte,
Thank you for sharing your experience! We’re thrilled to hear that our service professional was friendly, knowledgeable, and took the time to explain everything and answer your questions. At Aptive Environmental, we strive to provide clear communication and thorough service on every visit, and it’s wonderful to know that it made a positive impact for you.
Your feedback means a lot to our team and motivates us to continue delivering the high-quality, thoughtful service our customers deserve. We truly appreciate you choosing Aptive!
-Jasmine
Communication Issues..
My big issue is the ability to talk to someone to change or modify a scheduled treatment (i.e. I want to add an interior treatment to the visit).
I get a run around when trying to call in by phone and the technology does not seem to work very well when trying to communicate that way.
THE TECHNOLOGY GETS IN THE WAY OF SPEAKING TO A PERONS!!
17 februari 2026
Antwoord van Aptive Pest Control - Kansas City
Hi Paul,
Thank you for sharing this feedback. We truly appreciate you taking the time to let us know where the experience hasn’t met expectations.
I completely understand how frustrating it can feel when you’re trying to make a simple change, like adding an interior treatment, and the process makes it difficult to reach a real person. At Aptive, our goal is for technology to make things easier, not create barriers, and it’s clear we missed the mark here.
Your feedback is incredibly important because clear, direct communication should always be part of the service you receive. We’d really like the opportunity to help with your scheduling needs and make sure you can get the exact treatment you’re looking for without the runaround.
Please reach out to us directly at socialmedia@goaptive.com so we can assist you right away and ensure your next visit is set up just the way you need. We truly value you as part of the Aptive neighborhood and appreciate the chance to improve your experience.
-Jasmine
The technician
The technician, Harry, did a great job! He let me know everything he was going to be doing and answered the questions that I had about what he was doing….very knowledgeable about the process
11 februari 2026
Antwoord van Aptive Pest Control - Kansas City
Hi Dan,
Thank you for sharing your experience! We’re thrilled to hear that Harry provided knowledgeable, thorough service and took the time to explain everything while answering your questions. At Aptive, we take pride in having service professionals who are attentive, well-trained, and committed to ensuring every home and yard we protect receives the care it deserves.
We truly appreciate you being part of the Aptive neighborhood and look forward to continuing to serve you.
-Jasmine
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.