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Aptive Pest Control - Los Angeles Reviews 

319
TrustScore 4.5 uit 5

4,5

7625 Hayvenhurst Ave, Unit 12, 91406 Van Nuys, CA, US


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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Cathy is the best. Phenomenal communicator and gave me the best customer service I have received in a long time. Was very informative about the gasses and my questions. She was, bar none, THE best... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 4 van de 5 sterren

The technicians providing the services are very efficient, and attentive to details. Friendly and pleasant to work with. Not so good on scheduling issues however. Sometimes just de use to come with... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 4 van de 5 sterren

The technician’s are excellent. I am not happy with the fact that they don’t come monthly..considering they are here for 15 minutes or so. However, they have said that if we see any issues with pest... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I have found APTIVE very helpful in clearing out all of the unwanted bugs, ants, spiders and mice that come around my home during various times of the year. The APTIVE workers are always very nice and... Toon meer

Bedrijf heeft geantwoord


Bedrijfsgegevens

  1. Ongediertebestrijding

Geschreven door het bedrijf

Get a quote

Welcome to Aptive Pest Control

Geschreven door het bedrijf

Yep, we're pest control nerds
Pests change with the weather, location, and time of day, and so do we. Our team stays proactive and professional, focusing on protecting your home so you can focus on enjoying it. At Aptive, we believe proactive pest control leads to a happier, more comfortable home.

View our Pest Library

Call (877) 519-2823

Ants

When left untreated, large colonies can form and create serious problems.

Cockroaches

These pets typically require expert teatment to be effectively eradicated.

Flyers

Get help from an expert to effectively treat them, inside and outside your home.

Garden pests

They can ruin your fruits, veggies, or flowers.

Pantry pests

Without treatment, they can quickly ruin your dedicated food space.

Rodents

They can spoil food and spread disease rapidly if untreated.

Spiders

Their webs, eggs, and behavior can create problems if left untreated.

Spingers & biters

Pests that sting or bite and show up both inside and outside your home.

Wasps

Their aggresive nature makes them difficult and dangerous.

See full Pest Library

Contactgegevens

  • 7625 Hayvenhurst Ave, Unit 12, 91406, Van Nuys, CA, Verenigde Staten

  • 13238802994
Promotion box for Aptive Pest Control - Los Angeles

We overthink pests so you don't have to.

Smarter pest control starts here.

4,5

Uitstekend

TrustScore 4.5 uit 5

319 reviews

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4,5

Alle reviews

(319)

28.381 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

Paul was very thorough and helpful and…

Paul was very thorough and helpful and listened to me when asked if we can change things around, and it's working.

10 maart 2026
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Hi Kelly,

Thank you for sharing your experience! We’re so glad to hear that Paul took the time to listen to your concerns and made adjustments that are working for you. At Aptive, we believe attentive, personalized service is key to keeping your home protected and comfortable. We truly appreciate you choosing Aptive and being part of the neighborhood we serve.

-Jasmine

Beoordeeld met 5 van de 5 sterren

Your representative was prompt and…

Your representative was prompt and friendly

10 maart 2026
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Hi David,

Thank you for sharing your feedback! We’re glad to hear that our service professional was both prompt and friendly during your visit. At Aptive, we strive to provide professional, reliable, and courteous service every time, and it’s wonderful to know our efforts are making a positive impression. We truly appreciate you choosing Aptive and being part of the neighborhood we serve.

-Jasmine

Beoordeeld met 5 van de 5 sterren

They are always so communicative

They are always so communicative, thorough and kind.

4 maart 2026
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Hi Sarah,

Thank you for sharing your feedback! We’re thrilled to hear that our Aptive team consistently provides clear communication, thorough service, and a kind approach. Delivering professional and attentive service is always our goal, and it’s wonderful to know our efforts are appreciated. We truly value you choosing Aptive to protect your home.

-Jasmine

Beoordeeld met 5 van de 5 sterren

Roberto is the best tech Aptive has…

Roberto is the best tech Aptive has ever sent us. We request that he be our permanent tech.
He did maintenance no other tech even suggested.

4 maart 2026
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Hi Milton,

Thank you for sharing your feedback! We’re thrilled to hear that Roberto provided such outstanding service and went above and beyond with maintenance suggestions. At Aptive, we take pride in having knowledgeable and dedicated service professionals like Roberto who make a real difference for our customers. We’ll be sure to pass along your kind words, and we’re happy to work with you to make Roberto your regular service professional whenever possible. We truly appreciate you choosing Aptive to protect your home.

-Jasmine

Beoordeeld met 5 van de 5 sterren

Reached out ahead of appointment…

Reached out ahead of appointment addressed any concerns and provided completion.

3 maart 2026
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Hi Jacqueline,

We’re glad to hear that your Aptive service professional reached out ahead of your appointment, addressed your concerns, and completed the service thoroughly. Proactive communication and attention to detail are key parts of the experience we aim to provide, and it’s great to know that came through during your visit. We appreciate you trusting Aptive to protect your home and look forward to continuing to provide reliable, high-quality service.

-Jasmine

Beoordeeld met 5 van de 5 sterren

The technicians polite and helpful

The technicians are polite and knowledgable. They have helped with keeping mosquitos from swarming on our patio. Also keep other pests at bay. I appreciate the nontoxic formula they spray.

21 februari 2026
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Hi there,

Thank you for taking the time to share your experience! We’re thrilled to hear that our service professionals have been polite, knowledgeable, and effective in keeping mosquitoes and other pests at bay. At Aptive, we take pride in providing solutions that protect your home while using safe products whenever possible.

We truly appreciate your trust in Aptive and look forward to continuing to help you enjoy your home and patio protected.

-Jasmine

Beoordeeld met 5 van de 5 sterren

POLITE

POLITE, QUICK, THOROUGH

1 maart 2026
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Hi Bob,

Thank you for sharing your feedback! We’re thrilled to hear that our team was polite, quick, and thorough. At Aptive, we take pride in providing professional and effective service that keeps your home protected.

We truly appreciate your trust in Aptive and look forward to continuing to serve you.

-Jasmine

Beoordeeld met 1 van de 5 sterren

You promised monthly service, what happened??

Sales person came here selling a monthly service with guaranteed that after 4-5 months we wouldn’t see any more rats. 4-5 later, rats were still here and their monthly service, became bi-monthly.

28 februari 2026
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Hi Denis,

Thank you for sharing your experience with us. I completely understand how frustrating it must be to continue dealing with rats after being given an expected timeline for results. At Aptive, we aim to provide effective solutions and transparency, and I’m sorry that this hasn’t been your experience so far.

We want to make this right and ensure your pest issues are properly addressed. If you’re willing, please reach out to us directly at socialmedia@goaptive.com so we can review your account, reassess your treatment plan, and take any necessary steps to get the results you were promised. Your feedback is important, and we’re committed to delivering the quality service and peace of mind that Aptive is known for.

Thank you again for letting us know and for giving us the opportunity to improve your experience.

-Jasmine

Beoordeeld met 2 van de 5 sterren

The service is decent but not great

The service is decent but not great. After the treatment was applied, I went out into my backyard and still found lots of spider webs even though the treatment is supposed to include dewebbing. I also found a very large trail of ants after I had specifically mentioned that ants were an issue. The service is done very quickly, which can be a good thing or a bad thing. In this case, there have been several occasions where treatment is complete within 20 minutes, which tells me the employee is not being entirely thorough and then I'm still finding issues that should be pretty obvious if there is attention to detail.

21 februari 2026
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Hi Cinthia,

Thank you for sharing your experience with us. I completely understand how frustrating it must be to see spider webs and ant activity after a treatment, especially when you’ve clearly communicated your concerns. At Aptive, we aim to provide thorough and effective service, and I’m sorry that your experience did not reflect the level of attention and detail we strive for.

Your feedback is important, and we take it seriously as it helps us improve both our training and service practices. If you’re open to it, please reach out to us directly at socialmedia@goaptive.com so we can review your account, address the issues you’ve experienced, and ensure that your next service fully meets your expectations. At Aptive, we’re committed to delivering quality service and peace of mind to every customer.

Thank you again for letting us know, and for giving us the opportunity to make things right.

-Jasmine

Beoordeeld met 5 van de 5 sterren

Always help me with special request for…

Always help me with special request for my garden. Takes plenty of pictures of the work done.

28 februari 2026
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Hi Derick,

Thank you for sharing your feedback! We’re thrilled to hear that our team has been attentive to your special requests and thorough in documenting the work with photos. At Aptive, we take pride in providing personalized, professional service that addresses each customer’s unique needs while keeping your home and garden protected and comfortable.

We truly appreciate your trust in Aptive and look forward to continuing to support your home and garden needs.

-Jasmine

Beoordeeld met 5 van de 5 sterren

Ralph Diaz is very much a "go -getter"!

Ralph Diaz is very much a "go -getter". Loved Ralph's enthusiasm to make sure I was getting the best service he could provide. From the beginning, Ralph made sure I knew that for only $10 more I could be on the Premium membership. Secondly, he provided pest control for pest in my garden also. I really appreciated all of his suggestions. He continued to let me know that if I needed anything to let him know. Great service provided by Ralph Diaz!

14 februari 2026
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Hi Laura,

Thank you for sharing your experience! We’re thrilled to hear that Ralph provided such enthusiastic, thorough, and attentive service. At Aptive, we take pride in having service professionals who go above and beyond to ensure our customers understand their options, receive comprehensive treatment, and feel supported every step of the way.

It’s wonderful to know that Ralph’s recommendations, including the Premium membership and addressing your garden pests, made a difference for you. We truly appreciate your trust in Aptive and look forward to continuing to provide reliable, high-quality service for your home.

-Jasmine

Beoordeeld met 3 van de 5 sterren

Careless

Careless, has left rat traps open to enable our dog to eat the poison, which I found and corrected in time to save our dog. Not responsive to requests for rebating of all rat traps. Only some were serviced.

27 februari 2026
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Hi there,

Thank you for sharing your experience. I completely understand how concerning it must have been to find a rat trap accessible to your dog, and I’m very sorry that this happened. At Aptive, the safety of your family and pets is always a top priority, and I regret that our service fell short in this instance.

We also understand your frustration regarding the servicing and rebate of the traps. If you’re willing, please reach out to us directly at socialmedia@goaptive.com so we can review your account, address any outstanding concerns, and ensure proper follow-up. Your feedback is very important and helps us improve our training and service procedures to prevent situations like this in the future.

Thank you again for letting us know, and for giving Aptive the opportunity to make this right.

-Jasmine

Beoordeeld met 2 van de 5 sterren

Not effective

We pay for mosquito control in addition to pest control, there has been zero improvement in mosquito control and moderate improvement in pest control. For what we pay, it's disappointing. As soon as my contract is up, I'm out.

25 februari 2026
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Hi Jim,

Thank you for sharing this. I can understand how disappointing it is to invest in both mosquito and pest control and not see the level of improvement you expected. You should absolutely feel confident that what you’re paying for is making a real difference.

At Aptive, our goal is consistent, noticeable results. If mosquito activity hasn’t improved, that tells us we need to take a closer look. Factors like standing water, neighboring properties, and weather can impact control, but that doesn’t mean you should feel stuck with underwhelming service.

Before your contract is even a concern, we’d appreciate the chance to reassess your property, review your treatment history, and make any necessary adjustments. We truly value you choosing Aptive, and we’d love the opportunity to turn this experience around. Please reach out to us at socialmedia@goaptive.com with your account details so we can personally look into this and work toward a solution.

-Jasmine

Beoordeeld met 5 van de 5 sterren

Exceptional Service!

Jovon notified us how long it will take for him to be here, asked if we had concerns, sprayed everywhere, cleaned up webs, checked for bees and wasps and more. Then followed up with a status report. I was very impressed with his work. Great job!

24 februari 2026
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Hi Bonnie,

Thank you for sharing your experience! We’re thrilled to hear that Jovon provided such a thorough and professional service. At Aptive, we take pride in our team not only addressing the issues in your home but also keeping you informed every step of the way. Your feedback means a lot, and we’re so glad that Jovon’s attention to detail and follow-up made a positive impression. We truly appreciate you choosing Aptive to protect your home and look forward to continuing to serve you.

-Jasmine

Beoordeeld met 5 van de 5 sterren

Very Thorough

Very Courteous, very thorough, Like that they touch base with me over my concerns - and make sure they are addressed.

23 februari 2026
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Hi Michael,

Thank you for sharing your feedback! We’re thrilled to hear that our team has been courteous, thorough, and attentive to your concerns. At Aptive, we take pride in not only providing effective service but also making sure our customers feel heard and confident that their home is protected. Your kind words mean a lot, and we truly appreciate you choosing Aptive to care for your home.

-Jasmine

Beoordeeld met 5 van de 5 sterren

Personal Service

Technician was very thorough and explained what he was planning to do and asked if we noticed any pests inside. He explained that he could not deal with bees because of environmental laws.

10 februari 2026
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Hi Henry,

Thank you for sharing your experience! We’re glad to hear that your service professional was thorough, communicated the plan clearly, and took the time to listen to your observations. At Aptive, we pride ourselves on providing not only effective service but also transparency and guidance, including explaining when certain treatments aren’t possible due to environmental regulations. Your feedback means a lot, and we truly appreciate you choosing Aptive to protect your home.

-Jasmine

Beoordeeld met 5 van de 5 sterren

Our Technician makes the difference

Our Technician makes sure we have completed coverage and responds to every concern we have.

10 februari 2026
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Hi there,

Thank you for sharing your experience! We’re thrilled to hear that your service professional is thorough in ensuring your home has complete coverage and takes the time to address every concern. At Aptive Environmental, we strive to provide attentive, reliable service and clear communication, so it’s wonderful to know our efforts are making a difference for you.

Your feedback is greatly appreciated and encourages our team to continue delivering the high-quality service our customers deserve. Thank you for choosing Aptive!

-Jasmine

Beoordeeld met 5 van de 5 sterren

Great Aptive Service

The Aptive service man Justin was prompt, polite, kind and patient. He asked if there were any specific areas of the yard and house that needed his attention. He seemed knowledgeable and efficient. He worked efficiently and was very pleasant. Will recommend Aptive to friends and neighbors

21 februari 2026
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Hi Willi,

Thank you for sharing your experience! We’re thrilled to hear that Justin provided prompt, polite, and attentive service. At Aptive Environmental, we take pride in having knowledgeable and professional service professionals who not only address your home’s needs thoroughly but also make the experience pleasant and easy for our customers.

It’s wonderful to know that Justin’s care and efficiency made such a positive impression. Feedback like yours motivates our team to continue delivering the high-quality, thoughtful service our customers deserve. We truly appreciate you recommending Aptive to your friends and neighbors!

-Jasmine

Beoordeeld met 5 van de 5 sterren

Great service

Eliseo was great communicating his arrival status, did a great job servicing our property, he was professional and kind.

19 februari 2026
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Hi Martha,

Thank you for sharing your experience! We’re thrilled to hear that Eliseo provided professional, kind, and thorough service while keeping you informed about his arrival. At Aptive Environmental, we strive to deliver reliable, attentive service that not only protects your home but also makes the process easy and seamless for our customers.

It’s wonderful to know that Eliseo’s communication and professionalism made a positive impression. Feedback like yours motivates our team to continue providing the high-quality, thoughtful service our customers deserve. We truly appreciate you choosing Aptive!

-Jasmine

Beoordeeld met 5 van de 5 sterren

All weather conditions.

He thoroughly explained his plan of attack based on the weather conditions that would most effectively eliminate the greatest number of pest. I was impressed that he worked in the rain.

20 februari 2026
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Hi James,

Thank you for sharing your experience! We’re thrilled to hear that our service professional took the time to thoroughly explain the treatment plan and how weather conditions would impact its effectiveness. At Aptive Environmental, we strive to provide clear communication and thoughtful service so our customers understand exactly what’s being done to protect their homes.

It’s also wonderful to hear that our service professional's dedication, even in challenging conditions like rain, made a positive impression. Feedback like yours motivates our team to continue delivering professional, reliable service that goes above and beyond. We truly appreciate you choosing Aptive!

-Jasmine

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