I had a mouse infestation. Aptive came out the next day. The technician made several suggestions about the best way to deal with this. Ultimately we came up with a plan that included inside and outsid... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
We are extremely dissatisfied with this company. We had a young kid come out to sign us up and of course I said no and the other party said yes. Everything he said was not included in our contract. I... Toon meer
Bedrijf heeft geantwoord
Have been using them for 3+ years, great communication. Big positive are there field personnel coming to the house, very professional, do a great job in communicating and responsive, never rush. Alwa... Toon meer
Bedrijf heeft geantwoord
Love the techs that send the pictures of the different aspects of the job as they do it. There very thorough in there applications and cleanliness. I had a mouse issue where I was catching 10 or so mi... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Welcome to Aptive Pest Control
Geschreven door het bedrijf
- Yep, we're pest control nerds
- Pests change with the weather, location, and time of day, and so do we. Our team stays proactive and professional, focusing on protecting your home so you can focus on enjoying it. At Aptive, we believe proactive pest control leads to a happier, more comfortable home.
View our Pest Library
Call (877) 519-2823
Ants
When left untreated, large colonies can form and create serious problems.
Cockroaches
These pets typically require expert teatment to be effectively eradicated.
Flyers
Get help from an expert to effectively treat them, inside and outside your home.
Garden pests
They can ruin your fruits, veggies, or flowers.
Pantry pests
Without treatment, they can quickly ruin your dedicated food space.
Rodents
They can spoil food and spread disease rapidly if untreated.
Spiders
Their webs, eggs, and behavior can create problems if left untreated.
Spingers & biters
Pests that sting or bite and show up both inside and outside your home.
Wasps
Their aggresive nature makes them difficult and dangerous.
See full Pest Library
Contactgegevens
3448 Progress Dr, Ste F, 19020, Bensalem, PA, Verenigde Staten
- 14454554485
We overthink pests so you don't have to.
4,4
Uitstekend
68 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Number of services
Number of services
Contract is for four services - however they keep trying to fit in more than four per year and charge extra for the 1 to 2 additional.
Two years of having to reach out and cancel the extra and they still keep trying to slip extra ones in.
I have reached out to the corporate number, and they confirmed it was only contracted for four per year.
They have hopefully shutdown any extra ones this year - ie: I have had all four done this year already with almost 5 months remaining in the year.
The tech is excellent; however, the company's business practices are a bit shady.
Still waiting for their service manager, Edward Rising, to reach back out about the problem.
Not holding my breath at this point.
This is very much a case of the old adage - buyer beware.
Not recommended unless you want to have to watch how many extra charges they try and slip in.
7 augustus 2025
Antwoord van Aptive Pest Control - Philadelphia
Hi Jeff,
Thank you for sharing your feedback. I’m truly sorry for the frustration you’ve experienced with the billing and scheduling of services. At Aptive, we aim to make our service process clear and straightforward, and it’s clear we didn’t meet that expectation in your case.
I’m glad to hear that you’ve been happy with your service professional, as we take pride in providing knowledgeable and reliable team members. Your concerns regarding the extra services are important, and we want to ensure you feel confident in your contract and billing moving forward.
Please feel free to reach out at socialmedia@goaptive.com so we can review your account and make sure everything is accurate and as expected. We appreciate you taking the time to share this feedback, as it helps us improve our processes and ensure every customer has a seamless experience.
-Jasmine
Everyone is very professional and the…
Everyone is very professional and the service works!
22 juli 2025
Antwoord van Aptive Pest Control - Philadelphia
Hi Lauren,
Thank you for the great feedback! We’re so glad to hear that the service is working well for you and that you’ve had a positive experience with our team. At Aptive, professionalism and effective pest control are at the heart of what we do, and it’s wonderful to know that’s exactly what you’ve experienced.
We truly appreciate you being a part of the Aptive family—please don’t hesitate to reach out if there’s ever anything you need!
-Jasmine
My tech let us know when he was…
My tech let us know when he was arriving and asked us if we had any problems for him to address. We didn’t. He thanked us for our reply and told he would be there shortly.
We appreciate d thecommunication from him.
20 juli 2025
Antwoord van Aptive Pest Control - Philadelphia
Hi Mike & Pam,
Thank you for your thoughtful review! We’re so glad to hear that your service professional kept you informed and engaged throughout the visit—that kind of communication is a big part of what we strive for at Aptive Environmental.
It’s great to know you felt supported and appreciated during your service. Keeping our customers in the loop and ensuring they feel confident in the care we provide is a priority for us, and we’re happy to see that reflected in your experience.
We’re grateful to have you as part of the Aptive family and look forward to continuing to deliver reliable, personalized service every step of the way!
-Jasmine
Good contact with the technician
Good contact with the technician. Responsive to check and treat areas I felt were a problem.
16 juli 2025
Antwoord van Aptive Pest Control - Philadelphia
Hi Joe,
Thank you for sharing your experience! We’re glad to hear our service professional maintained good communication and was responsive to your concerns. At Aptive, we believe listening closely and addressing your specific needs is key to effective pest control, and it’s great to know that’s reflected in your visits.
We truly appreciate you being part of the Aptive family and look forward to continuing to provide you with the care and attention you deserve.
-Jasmine
Scheduling is a serious problem
Scheduling is a serious problem. They just show with 30 mins notice at best. Will be cancelling as it is a recurrent problem.
24 juli 2025
Antwoord van Aptive Pest Control - Philadelphia
Hi Deryk,
Thank you for sharing your experience with us. We’re really sorry to hear that scheduling has been such a consistent frustration—it’s absolutely not the kind of experience we want any of our customers to have.
At Aptive Environmental, we aim to provide convenient, reliable service, and we understand that short notice and unexpected visits can be incredibly disruptive. Your feedback is being taken seriously, and we’re actively working to improve our communication and scheduling processes to better serve our customers.
If you’re open to giving us another chance to make this right, we’d love the opportunity to speak with you. You can reach us directly at socialmedia@goaptive.com. Either way, thank you for giving us a try—we appreciate your time and the chance to learn from your experience.
-Jasmine
Always professional
The professionals always ask prior to the visit if I have any concerns, they are conscientious of keeping our home clean by putting on booties before entering the home and do a great job educating us about pest control.
3 juli 2025
Antwoord van Aptive Pest Control - Philadelphia
Hi Nisser,
Thank you for sharing your experience! We’re so glad to hear our professionals take the time to check in with you before each visit, respect your home by wearing booties, and provide helpful education about pest control. At Aptive Environmental, we believe that attention to detail and clear communication are just as important as effective treatments.
We truly appreciate you being part of the Aptive family and look forward to continuing to protect your home with care and professionalism.
-Jasmine
Bugs gone
Efficient. They cared for the service requested- and followed up with a problem.
16 juli 2025
Antwoord van Aptive Pest Control - Philadelphia
Hi Diane,
Thank you for your feedback! We’re pleased to hear our team provided efficient service and took care to follow up on your concerns. At Aptive, we’re committed to not only meeting but exceeding your expectations, and your experience is exactly what we strive for. We appreciate you being a valued part of the Aptive family!
-Jasmine
Aptive is reliable and very good at…
Aptive is reliable and very good at communication, from reminders of appointments to pictures of work that is done while on our property. During our last treatment, our technician Alphonso, spotted a huge hornet nest at the peak of our house. He brought it to our attention and stayed until it was safely removed, He was also very concerned about our grandson being outside while he took care of it.
20 juli 2025
Antwoord van Aptive Pest Control - Philadelphia
Hi there,
Thank you so much for sharing your experience! We’re thrilled to hear that Alphonso not only delivered reliable service but also went above and beyond by spotting that hornet nest and ensuring it was safely removed. His attentiveness, especially with concern for your grandson’s safety, truly reflects the care and professionalism we strive for at Aptive.
We’re also glad our communication—from appointment reminders to photo updates—has helped keep you informed and confident in our service. We appreciate you being part of the Aptive family and look forward to continuing to protect your home with the same dedication.
-Jasmine
Communication by service person
17 juni 2025
Antwoord van Aptive Pest Control - Philadelphia
Hi Jeanianne and Joe,
Thank you so much for the 5-star rating! We’re glad to hear that communication with your service professional stood out during your visit. At Aptive, we know how important it is to keep you informed and confident in the work being done, and we’re happy we could deliver on that. We appreciate you being part of the Aptive neighborhood!
-Jasmine
Antwoord van Aptive Pest Control - Philadelphia
Hi Lisa,
Thank you for your kind words! We’re glad to hear our service professional was courteous and thorough—that’s exactly the level of service we aim to deliver at Aptive.
We appreciate you being part of the Aptive family and look forward to continuing to serve you.
-Jasmine
They are on time and efficient.
5 juni 2025
Antwoord van Aptive Pest Control - Philadelphia
Hi Dennis,
Thank you for your positive feedback! We’re happy to hear our team at Aptive is punctual and efficient. Providing reliable service that respects your time is very important to us. We truly appreciate your trust and look forward to continuing to serve you.
-Jasmine
Effective, respectful, communication
Technicians communicate well with me. Ie arrival time, bug issues/concerns,ect They are respectful to me and of our property.
The company is accommodating with online rescheduling.
The product is effective in greatly reducing and eliminating our bugs issues.
16 mei 2025
Antwoord van Aptive Pest Control - Philadelphia
Hi there,
Thank you for taking the time to share such thoughtful feedback! We’re so glad to hear that our team’s communication, respect for your home, and the effectiveness of our treatments have made a real difference for you. At Aptive, we strive to provide service that’s not only thorough but also easy and accommodating—whether that’s keeping you informed or making scheduling simple. We’re grateful to have you as part of the Aptive family and look forward to keeping your home comfortable!
-Jasmine
Did a fine job 👍🏻 very conscientious
3 mei 2025
Antwoord van Aptive Pest Control - Philadelphia
Hi Raymond,
Thanks so much for the kind words! We're thrilled to hear our service professional took great care in treating your home—conscientious care is exactly what we aim to deliver with every Aptive visit. We appreciate you being part of the Aptive family and are here anytime you need us!
-Jasmine
John listened well to my concerns and …
John listened well to my concerns and took care of them. He also explained what he did and. As n swerved my questions.
7 mei 2025
Antwoord van Aptive Pest Control - Philadelphia
Hi Terri and Scott,
Thank you so much for sharing your experience! We’re so glad to hear that John took the time to listen to your concerns and address them thoroughly. At Aptive, we believe in clear communication and ensuring that you feel informed and confident in the services we provide. It’s wonderful to know that John was able to answer your questions and take care of everything to your satisfaction. We truly appreciate having you as part of the Aptive neighborhood and look forward to continuing to serve you!
-Jasmine
Always happy with my service and the…
Always happy with my service and the polite service employees. I see results from the treatments.
25 april 2025
Antwoord van Aptive Pest Control - Philadelphia
Hi Rhonda,
Thank you so much for your kind words! We’re thrilled to hear that you’re consistently happy with the service and the results of our treatments. Our team takes great pride in delivering effective, professional service, and it’s wonderful to know it’s making a difference for you. We truly appreciate your continued trust in Aptive and look forward to keeping your home comfortable!
-Jasmine
Antwoord van Aptive Pest Control - Philadelphia
Hi Andrew,
Thank you so much for your feedback! We're thrilled to hear that you found our service efficient and thorough. At Aptive, we're committed to providing top-notch service every time, and we truly appreciate you choosing us to take care of your needs. We're grateful to have you as part of the Aptive family!
-Jasmine
Reliable and Great Results
Reliable, punctual, knowledgeable and friendly. Great communication with the post-visit text with photos. Great results. Maybe just the sight of your truck scares away some of the pests,
3 april 2025
Antwoord van Aptive Pest Control - Philadelphia
Hi there,
Thank you so much for the kind words! We're thrilled to hear you've had such a positive experience with Aptive -- from the punctual and knowledgeable service to the post-visit communication. And hey, if even our truck helps keep the pests away, we'll take it as a win! We're grateful to have you as part of the Aptive family and look forward to continuing to protect your home with top-notch service.
-Jasmine
The technician tool care of all of our…
The technician tool care of all of our needs both inside and out in an efficient manner.
7 april 2025
Antwoord van Aptive Pest Control - Philadelphia
Hi Tom,
Thank you so much for your kind words! We're thrilled to hear that our service professional was able to take care of all your needs, both inside and out, efficiently. We strive to provide excellent service, and it's great to know that we met your expectations. If you need anything in the future, do not hesitate to reach out. We're here for you!
-Jasmine
Antwoord van Aptive Pest Control - Philadelphia
Hi there,
Thank you for your feedback! We are so glad to hear that our service professional set up traps to address your mouse concerns. At Aptive, we strive to provide comprehensive solutions tailored to your needs. If you have any further questions or need additional assistance, please do not hesitate to reach out. We appreciate you being a part of the Aptive neighborhood and are here to support you every step of the way!
-Jasmine
aptive keeps you on schedule and on…
aptive keeps you on schedule and on time to keep your pest away, constant updates and yes reminders
28 februari 2025
Antwoord van Aptive Pest Control - Philadelphia
Hi Joseph and Carleen,
We are so glad to hear that you appreciate our scheduling, updates, and reminders! At Aptive, we know that consistency is key to effective pest control, and we are happy to provide a seamless experience that keeps your home protected. Thank you for being a valued part of the Aptive neighborhood -- we appreciate you!
-Jasmine
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.