Highly recommend Aptive. We have been using Aptive for about 3 years now and we are completely satisfied. Each visit I receive a notice from the tech before arrival for any additional needs during ser... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
I have been with Aptive for about two or three years now and for every appointment they have always been on time and done a wonderful job each and every time I’m very pleased with their performance an... Toon meer
Bedrijf heeft geantwoord
Aptive works with me in timing and in needs. My guy is like having a family member stopping by to help out with something. I left Aptive once, I came back to them within months. Best decision ever.... Toon meer
Bedrijf heeft geantwoord
I was so impressed with Steven Reaugh. A true professional in every aspect of his job above and beyond what is expected. He explained how to improve my services, was very professional and address... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Welcome to Aptive Pest Control
Geschreven door het bedrijf
- Yep, we're pest control nerds
- Pests change with the weather, location, and time of day, and so do we. Our team stays proactive and professional, focusing on protecting your home so you can focus on enjoying it. At Aptive, we believe proactive pest control leads to a happier, more comfortable home.
View our Pest Library
Call (877) 519-2823
Ants
When left untreated, large colonies can form and create serious problems.
Cockroaches
These pets typically require expert teatment to be effectively eradicated.
Flyers
Get help from an expert to effectively treat them, inside and outside your home.
Garden pests
They can ruin your fruits, veggies, or flowers.
Pantry pests
Without treatment, they can quickly ruin your dedicated food space.
Rodents
They can spoil food and spread disease rapidly if untreated.
Spiders
Their webs, eggs, and behavior can create problems if left untreated.
Spingers & biters
Pests that sting or bite and show up both inside and outside your home.
Wasps
Their aggresive nature makes them difficult and dangerous.
See full Pest Library
Contactgegevens
233 E Johnson St, Ste L, 27513, Cary, NC, Verenigde Staten
- 19193019778
We overthink pests so you don't have to.
4,4
Uitstekend
148 reviews
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Treatments have little to no impact
Treatments have little to no impact. Cancellation policy is ridiculous
27 maart 2026
Antwoord van Aptive Pest Control - Raleigh
Hi there,
Thank you for taking the time to share your feedback, and I’m sorry to hear your experience hasn’t reflected the results you were expecting. We understand how frustrating it can feel when treatments don’t seem to make a noticeable impact, and that’s not the experience we aim to provide at Aptive.
We also hear your concerns regarding the cancellation policy. We recognize that clarity and flexibility matter, and feedback like this is important as we continue to evaluate how we can improve the customer experience.
We’d really appreciate the opportunity to take a closer look at your account and service history to better understand what’s going on and see how we can help. Our goal is always to make sure your pest concerns are properly handled and addressed.
If you’re open to it, please reach out to socialmedia@goaptive.com so we can assist you directly.
-Jasmine, Aptive Care Team
The Best Decision
Aptive works with me in timing and in needs. My guy is like having a family member stopping by to help out with something.
I left Aptive once, I came back to them within months. Best decision ever.
9 mei 2026
Antwoord van Aptive Pest Control - Raleigh
Hi Barb,
Thank you for taking the time to share this, we really appreciate it.
We’re glad to hear your experience with Aptive has felt flexible, personal, and dependable, and that your service professional has built that kind of trusted relationship with you. It also means a lot that you chose to come back to us.
We appreciate you being part of the Aptive community. We’ve got this handled, and we’re here whenever you need us.
-Jasmine, Aptive Care Team
Prompt professional service,
8 mei 2026
Antwoord van Aptive Pest Control - Raleigh
Thank you for taking the time to share your feedback, Climmon! It’s rewarding to know our team’s professionalism made a difference, and we appreciate the opportunity to continue protecting your home from unwanted pests. Your satisfaction means a lot to us, and we're grateful you've chosen Aptive to handle your pest control needs!
-Alexis, Aptive Care Team
Very professional and pleasant
29 april 2026
Antwoord van Aptive Pest Control - Raleigh
Hi Erin,
Thank you for sharing this feedback. I’m really glad to hear your Aptive service experience felt professional and pleasant, that’s exactly the kind of interaction we aim to provide every time we visit your home.
At Aptive, I focus on making sure each service is respectful, straightforward, and easy for you from start to finish, because when things run smoothly like that, it feels like everything is handled the right way. We truly appreciate you being part of the Aptive neighborhood.
-Jasmine, Aptive Care Team
The differentiating factor…
We have had other pest control services and the big differentiating factor with Aptive is the technicians that service our home. In our experience over the past several years, the care and attention to detail offered by Aptive service techs is exceptional. Great communication before and after each treatment at a fair price.
6 mei 2026
Antwoord van Aptive Pest Control - Raleigh
Hi Tony and Myrna,
Thank you for taking the time to share such thoughtful feedback and for choosing Aptive over the years. We’re really glad to hear that our service professionals have stood out to you with their care, attention to detail, and consistent communication before and after each treatment.
That level of consistency is exactly what we aim for, making sure every visit feels thorough, clear, and properly handled from start to finish, while still delivering strong value. We truly appreciate your continued trust in Aptive, and we’re always here whenever you need us, we’ve got it handled.
-Jasmine, Aptive Care Team
The staff is courteous and…
The staff is courteous and informative,but I wasn’t expecting to have to do another contract and pay more.
5 mei 2026
Antwoord van Aptive Pest Control - Raleigh
We’re really glad to hear our staff has been courteous and informative, and we appreciate you sharing your experience, Larry!
We also understand your concern regarding the service agreement and pricing. We’d be happy to take a closer look at your account and review what changed so we can clarify everything for you. If you’re open to it, please email socialmedia@goaptive.com with your service address, and we’ll be glad to help!
-Alexis, Aptive Care Team
Highly recommend Aptive
Highly recommend Aptive. We have been using Aptive for about 3 years now and we are completely satisfied. Each visit I receive a notice from the tech before arrival for any additional needs during service like Mosquito season. After completion, tech will send pics of all areas treated. Great service!
3 mei 2026
Antwoord van Aptive Pest Control - Raleigh
Hi Peggy,
We really appreciate you sharing this, thank you! It’s great to hear you’ve been with Aptive for about 3 years and continue to feel completely satisfied with your service. We’re especially glad the arrival notices and seasonal communication help you stay informed and prepared ahead of each visit.
It’s also great to hear the post-service photos give you added confidence in the work being done around your home. That level of transparency and consistency is exactly how we aim to keep everything handled from start to finish. Thanks for trusting Aptive with your home, we’ve got it handled whenever you need us again!
-Jasmine, Aptive Care Team
The technician who came was fantastic…
The technician who came was fantastic and thoughtful explained what they were doing and how to help contain pests between service visits
25 april 2026
Antwoord van Aptive Pest Control - Raleigh
Thank you so much for taking the time to share your experience with us, Brian! We are thrilled to hear that our team provided you with fantastic service and thoughtfully explained the process. At Aptive, we pride ourselves on ensuring that every aspect of pest control is handled with care and expertise. Your satisfaction and understanding are paramount to us, and it's wonderful to know that service is going well for you. We really appreciate having you with us!
-Alexis, Aptive Care Team
Always a great experience
Always send the most professional, helpful and friendly service men. It’s also amazing to call and be connected to a human being who is also always professional, helpful and friendly. so refreshing these days to have the human interaction!!
1 mei 2026
Antwoord van Aptive Pest Control - Raleigh
This is great to hear, Maryellen! It's wonderful to know that both our service professionals and support team have consistently provided professional, helpful, and friendly experiences for you. It’s especially great to know that the ability to speak with a real person has stood out and made a difference for you. That kind of connection really matters to us, too. We truly appreciate your feedback and your continued trust in Aptive to handle your pest control needs!
-Alexis, Aptive Care Team
They always communicate when servicing…
They always communicate when servicing your yard and afterward.
1 mei 2026
Antwoord van Aptive Pest Control - Raleigh
Hi Fred,
We really appreciate you sharing this, thank you for choosing Aptive. It’s great to hear our team has been consistent with communication both before and after servicing your yard, that kind of transparency is something we really prioritize.
We’re glad that clarity has made your experience smoother and more reliable. At Aptive, our goal is to make sure everything is clearly communicated and fully handled so you always know what to expect, we’ve got this handled.
-Jasmine, Aptive Care Team
I have been with Aptive for about two…
I have been with Aptive for about two or three years now and for every appointment they have always been on time and done a wonderful job each and every time I’m very pleased with their performance and their personalities. Everyone that I’ve met has been very nice and did a great job.
30 april 2026
Antwoord van Aptive Pest Control - Raleigh
It’s fantastic to hear that over the last two to three years, you’ve consistently received timely, high-quality service from our team, Susie and Glenn! We’re especially happy to know the professionalism and friendliness of our service professionals has stood out to you. Thank you for your continued support and trust in Aptive. We look forward to continue handling your pest control needs for years to come!
-Alexis, Aptive Care Team
Gate was left unlatched and my beloved…
Gate was left unlatched and my beloved golden retriever got out....i am DONE with your company!!!
17 april 2026
Antwoord van Aptive Pest Control - Raleigh
Thank you for bringing this to our attention, Melinda. A gate being left unlatched is a serious issue, and we can absolutely understand how upsetting and stressful it must have been, especially with your dog getting out. That’s not the experience anyone should have.
Your concern deserves immediate attention, and it’s important that this is reviewed carefully so it doesn’t happen again. If you’re open to it, please reach out to us at socialmedia@goaptive.com, including your service address, so this can be escalated and investigated right away by the appropriate team. We'd be happy to help!
-Alexis
Appointments scheduled to often
Appointments scheduled to often. This is a problem especially in the winter
16 april 2026
Antwoord van Aptive Pest Control - Raleigh
Thanks for bringing this to our attention, Robert. We aim to be as flexible as possible when it comes to scheduling, and we're so sorry this has been causing issues for you. Please feel free to email us at socialmedia@goaptive.com, including your service address, so we can review your account and ensure we handle your scheduling concerns to your satisfaction throughout the year moving forward!
-Alexis
Polite professional service but gaps in…
Polite professional service but gaps in effectiveness and/or portfolio leaves me looking for add-ons from other providers. I prefer a one stop shop..... Carpenter bees and mosquitoes
22 april 2026
Antwoord van Aptive Pest Control - Raleigh
Thanks for taking a moment to share your feedback, Lawrence! While we're glad to hear that you've experienced polite and professional service, we understand your concern about coverage gaps and the desire for more of a 'one-stop-shop' solution.
To clarify, although carpenter bees are not part of our service offerings, as they're considered a wood-destroying pest and typically require a different treatment approach, we do offer mosquito treatments for our Pro and Premium plans.
We really appreciate you sharing this perspective, as we're always exploring ways to improve for our customers. In the meantime, we're here to handle any concerns you may have at socialmedia@goaptive.com. Your feedback means a lot to us, and we'd be happy to help in any way we can, if needed!
-Alexis
The tech texted to let us know when he…
The tech texted to let us know when he was coming, was on-time and sent info on everything he treated - with pictures. We appreciate that.
16 april 2026
Antwoord van Aptive Pest Control - Raleigh
We're so glad that our timely communication and thorough service met your expectations, Terrie! At Aptive, we pride ourselves on ensuring that every aspect of our service is handled with the utmost care and professionalism. Your satisfaction is our top priority, and it's wonderful to know that the detailed updates and photos provided added value to your experience. We appreciate your trust in us and look forward to continuing to serve you with the same level of excellence!
-Alexis
I was very satisfied with the service I…
I was very satisfied with the service I received the tech took her time and she did a wonderful job
17 april 2026
Antwoord van Aptive Pest Control - Raleigh
Hi Cheryl,
Thank you for sharing this, we really appreciate it. We’re so glad to hear your service professional took the time needed and delivered a thorough, high-quality service that left you feeling satisfied, that’s exactly the standard we aim for at Aptive. We’ve got this handled, and we’ll keep working to make sure every visit continues to reflect that same level of care, attention, and professionalism.
-Jasmine
Good job done and very courteous.
16 april 2026
Antwoord van Aptive Pest Control - Raleigh
Hi Cynthia,
Thank you for sharing this feedback, we’re glad to hear you were pleased with the service and the courtesy shown by your Aptive service professional. That combination of respect and quality work is exactly how we aim to keep everything handled during every visit. We appreciate you choosing Aptive and trusting us with your home!
-Jasmine
Every service person thus far had the…
Every service person thus far had the same qualities of thoroughness, efficiency,Respectfulness, Amiable personality, integrity and was on time.
8 april 2026
Antwoord van Aptive Pest Control - Raleigh
We are so grateful you took a moment to share this with us, Anonymous please! Your satisfaction is always our top priority, and it's wonderful to know service has been going so well. It's a pleasure to handle your pest concerns, and we really appreciate having you as a part of the Aptive neighborhood!
-Alexis
Certainly NOT what I signed up for
My experience with Aptive has gone downhill fast. First, they sent me an email reminder for a service appointment on 4/6 — no one showed. When I called, I was told my actual appointment was 4/14. The CSR didn’t seem concerned at all that their reminder system was completely wrong.
She asked what I needed done, and I listed several items. The technician arrived with none of that information. He explained they were recently bought out and their system is a mess now, which honestly tracks with what I experienced.
It got worse from there. They had no supplies to refill the outdoor traps they originally installed. The treatment they used this time was totally different from what I was sold during the contract — and it looked ineffective both inside and outside. All the “bells and whistles” they promised at sign‑up seem to have disappeared.
To be clear, none of this reflects on the technician himself — he did a great job with what he had to work with. The issues are entirely with Aptive’s scheduling, communication, and overall service quality.
Overall, the service quality, communication, and professionalism have dropped significantly. Very disappointing.
13 april 2026
Antwoord van Aptive Pest Control - Raleigh
Hi Jon,
Thank you for taking the time to share this feedback. We understand how frustrating it must have been to deal with incorrect appointment reminders, communication gaps, and missing supplies during your service. That’s not the experience we want anyone to have with Aptive.
We also appreciate you recognizing the effort of the service professional who came out. At the same time, the concerns you mentioned are important, and we’d like the opportunity to make things right. Please reach out to us at socialmedia@goaptive.com so we can review your account and get a reservice scheduled to address the areas that were missed and make sure everything is properly handled moving forward.
-Jasmine
Juan is my normal technician
Juan is my normal technician. He is prompt, reliable, courteous, and always leaves me photos of where he's treated my property.
9 april 2026
Antwoord van Aptive Pest Control - Raleigh
Hi Larry,
Really appreciate you sharing this. We’re glad to hear Juan continues to take great care of your home, being prompt, reliable, courteous, and keeping you updated with photos after each visit. I’ll be sure to pass this along to him and the team at Aptive. We’re committed to making things easy and dependable for you, we’ve got this handled so you can feel confident it’s always taken care of. Thanks for being part of the Aptive family, we truly appreciate you.
-Jasmine
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Bedrijven kunnen reviews verzamelen via geautomatiseerde uitnodigingen. Deze reviews worden als geverifieerd bestempeld, omdat het evident is dat ze op echte ervaringen gebaseerd zijn.
Lees meer over geverifieerde reviews.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.