Scheduled 2 appointments, then received messages that they have been rescheduled. Had one no-show appointment returned back to active using a welcome back promotion of $150 gift card and never receive... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Rodrick with Aptive did a great job. He was communicative, professional, and very thorough throughout the service. He explained what he was treating and took time to target problem areas around the ho... Toon meer
Bedrijf heeft geantwoord
We have termite control stations around our property. The previous owner had some termite activity that had been repaired. When they left the termite stations were removed. I thought that maybe the... Toon meer
Bedrijf heeft geantwoord
Christy is usually our tech & she does a wonderful job! She explains everything she plans to do & at the end of her visit, she verifies with explanation & pictures all that she has done. We have never... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Welcome to Aptive Pest Control
Geschreven door het bedrijf
- Yep, we're pest control nerds
- Pests change with the weather, location, and time of day, and so do we. Our team stays proactive and professional, focusing on protecting your home so you can focus on enjoying it. At Aptive, we believe proactive pest control leads to a happier, more comfortable home.
View our Pest Library
Call (877) 519-2823
Ants
When left untreated, large colonies can form and create serious problems.
Cockroaches
These pets typically require expert teatment to be effectively eradicated.
Flyers
Get help from an expert to effectively treat them, inside and outside your home.
Garden pests
They can ruin your fruits, veggies, or flowers.
Pantry pests
Without treatment, they can quickly ruin your dedicated food space.
Rodents
They can spoil food and spread disease rapidly if untreated.
Spiders
Their webs, eggs, and behavior can create problems if left untreated.
Spingers & biters
Pests that sting or bite and show up both inside and outside your home.
Wasps
Their aggresive nature makes them difficult and dangerous.
See full Pest Library
Contactgegevens
2347 Weldon Parkway, 63146, St Louis, MO, Verenigde Staten
- 13147893169
We overthink pests so you don't have to.
4,4
Uitstekend
153 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Good work in a timely manner.
22 april 2026
Antwoord van Aptive Pest Control - Saint Louis
It's wonderful to hear that you've been happy with the service and that everything was completed promptly, Willebrodus. It’s great to know the work met your expectations. We appreciate you taking a moment to share your feedback, and we’re grateful you've chosen Aptive to handle your pest control needs!
-Alexis, Aptive Care Team
Aptive employees always do a good job…
Aptive employees always do a good job of servicing my house and yard. I usually give them 5 stars. This last time, three Aptive reps showed up at my house. Usually only one person does the job. I specifically ask for help with carpenter bees. I received no feedback. So I guess the answer will be the evidence I experience.
17 april 2026
Antwoord van Aptive Pest Control - Saint Louis
Hi Hope,
Thank you for taking the time to share this, and for being a long-time 5-star supporter of Aptive, we really appreciate it. I’m glad to hear our team has consistently done a good job, but I’m sorry this recent visit felt different, especially with multiple reps and not getting clear feedback on your carpenter bee concerns.
That’s not the experience we aim for. At Aptive, we want every visit to be handled with clarity and consistency so you feel fully informed and taken care of.
We appreciate you choosing Aptive, and we’ve got this handled as we work to make sure your concerns are properly addressed moving forward.
-Jasmine
My technicians have always been very…
My technicians have always been very informative, arrive when scheduled and courteous.
If I have a problem they address it for me.
22 april 2026
Antwoord van Aptive Pest Control - Saint Louis
Hi Mary,
We really appreciate you taking the time to share this, it’s great to hear your experience has been consistently positive. It sounds like your service professionals are doing exactly what we aim for at Aptive, showing up on time, being courteous, and making sure your concerns are taken care of when they come up. That kind of reliability and communication is what we’re all about. Thanks for trusting Aptive to keep things protected for you, we’ve got it handled, and we’re always here if you need anything.
-Jasmine
I have had horrible service here in the…
I have had horrible service here in the stl area. Ive spoke with some higher up people at the call center and they cannot figure out why I keep getting horrible service
16 april 2026
Antwoord van Aptive Pest Control - Saint Louis
We really appreciate you taking a moment to share this with us, Joseph. If you're open to it, we’d like the opportunity to take a closer look at your service history and what’s been happening. Please contact socialmedia@goaptive.com with your service address so we can review this directly and help handle these concerns. We're here to help in any way we can!
-Alexis
Service and results have always been…
Service and results have always been great, but the office has screwed up on appointments numerous times and one time even treated the wrong house.
15 april 2026
Antwoord van Aptive Pest Control - Saint Louis
Hi John,
Thank you for sharing this feedback. I’m really glad to hear you’ve been happy with the service and results, but I’m sorry for the frustration caused by the scheduling mistakes and especially the issue with the wrong home being treated.
At Aptive, we want every part of the experience to be accurate and properly handled, so what you’ve described is taken seriously. We appreciate you bringing it to our attention so we can continue improving.
-Jasmine
Years of Highly Effective, Competitive & Satisfying Service
I've had years-long service from Aptive and have always been happy and very satisfied with their service. In addition to my standard 3-month service, they've always serviced our property for deer ticks each Spring, with much success. They're always VERY price competitive, helpful, compliant, professional, and - the most important - effective for pest control. I would highly recommend Aptive for anyone considering new, or change to, their home management services.
8 april 2026
Antwoord van Aptive Pest Control - Saint Louis
Hi Jill,
We really appreciate you taking the time to share such a thoughtful review and for being with Aptive over the years. It’s great to hear that the combination of your regular service and the added spring deer tick treatments has been effective in keeping your property protected.
We’re especially glad you’ve experienced consistency, professionalism, and value throughout your time with us. That long-term trust is something we don’t take lightly at Aptive, and it’s exactly why we work hard to make sure every detail is handled so you can feel confident knowing we’ve got this handled season after season.
-Jasmine
Antwoord van Aptive Pest Control - Saint Louis
Hi Debbie,
Thank you for the great feedback. We’re glad to hear the treatment has helped keep the bugs and critters away and that our team has been friendly and knowledgeable throughout your service. That’s exactly the experience we strive to deliver at Aptive.
We truly appreciate you trusting us with your home, and we’re happy to know everything has been well handled for you. If you ever need anything in the future, we’re always here and ready to help keep things handled moving forward.
-Jasmine
Tasheena is the BEST!
Tasheena is the BEST! I was getting ready to cancel my service but decided to keep it after talking to Tasheena. She answered all my questions and was very specific & thorough letting me know exactly what she was going to do and confirmed that she had done those things when she was done!
10 april 2026
Antwoord van Aptive Pest Control - Saint Louis
Hi Christina,
Thank you for taking the time to share this wonderful feedback and for being part of the Aptive family. We’re so glad Tasheena was able to take the time to answer your questions and walk you through everything clearly. Providing thorough communication and follow-through is exactly how we aim to make sure our customers feel confident their pest concerns are truly handled.
It’s great to hear that Tasheena’s care and attention made such a positive difference in your experience. We’ll be sure to share your kind words with her. Thank you again for giving Aptive the opportunity to keep things handled at your home.
-Jasmine
Antwoord van Aptive Pest Control - Saint Louis
Hi Mary Jane,
Thank you for taking the time to share your feedback. We’re glad to hear the exterior rodent station was serviced and filled as expected.
At Aptive, we aim to stay on top of details like this so your home stays protected and you don’t have to worry about it. It’s good to know things felt handled, and we appreciate you trusting us with your pest control needs.
-Jasmine
Service
Didn't have to ask Marvin to spray inside or certain places in the house, he just did it.
7 april 2026
Antwoord van Aptive Pest Control - Saint Louis
Thank you for taking the time to share this feedback with us, Mike and Yolanda! We’re glad to hear Marvin was thorough and took the initiative to service the areas needed without having to be asked. It's always a pleasure to treat your home, and we're grateful to have you as a part of Aptive!
-Alexis
I called Three different times.
I called Three different times to get a technician to come out and check out
The ants in my kitchen. Wasted 3 half-days waiting for technician to show up, while Trying to deal as best I could with the problem. I was told
I would be compensated for the inefficiency on your part, and the aggravation on my part. Finally, on 4th booking you did show up. Ants seem to be controlled. The $70 off I was to be compensated with did not happen, to the contrary, I was billed the usual treatment fee just yesterday. Terrible communication within your organization!!!
3 april 2026
Antwoord van Aptive Pest Control - Saint Louis
Thank you for taking the time to share this experience with us, Kathleen. We’re very sorry for the frustration caused by the missed appointments, the inconvenience of waiting, and the confusion surrounding the expected adjustment.
We’d like the opportunity to review your account and the details of what was communicated regarding compensation and billing. When you have a moment, please reach out to us at socialmedia@goaptive.com with your service address so we can handle this for you. We hope to hear from you soon!
-Alexis
technicians are always very friendly
31 maart 2026
Antwoord van Aptive Pest Control - Saint Louis
Hi there,
Thank you for sharing your experience! We’re glad to hear that our service professionals consistently provide friendly service. At Aptive, we take pride in making sure every visit is handled with professionalism, care, and attention to detail, so our customers can feel confident their home is well protected. We truly appreciate you choosing Aptive and trusting us to get it handled right.
-Jasmine
Communication is great
Communication is great, polite and informative.
As far as I can tell, my pests aren’t pestering me now!
20 maart 2026
Antwoord van Aptive Pest Control - Saint Louis
We're so glad to hear this, Angie! It's great to know your treatment reflected the kind, reliable, and informative service we consistently strive for. Your satisfaction means a lot to us, and we're grateful to have you as a part of Aptive!
-Alexis
extermination couple times a year
26 maart 2026
Antwoord van Aptive Pest Control - Saint Louis
Hi Mary,
Thank you for your feedback! I’m glad to hear you’re taking proactive steps with regular pest control. At Aptive, we believe that consistent service is key to keeping your home fully protected, and we make sure every visit is handled thoroughly so you can feel confident your home is safe.
We truly appreciate you choosing Aptive and being part of our neighborhood. Whenever you need us, we’ve got it handled!
-Jasmine
The first appointment was a no show
The first appointment was a no show. We were told 2 times he was on his way and by 7:30 he was still a no show. They rescheduled us for the following day to be the first appointment. The guy didnt show up until 3 pm. Since July they have only showed up 3 times. They have no showed multiple appointments. We have been lied to about everything since the day we signed up. We will not be renewing our contract and can’t wait for this contract to end. I do not recommend this company to anyone.
14 maart 2026
Antwoord van Aptive Pest Control - Saint Louis
Hi Rob,
Thank you for taking the time to share your feedback. We hear you, and it’s clear that your experience with Aptive has fallen far short of the standard we aim to provide. Repeated no-shows and miscommunication are not how we want our customers to feel, and we sincerely apologize for the frustration this has caused.
At Aptive, our goal is to make sure every service is handled reliably, professionally, and with transparency. Your experience indicates that we did not meet that goal, and we would like the opportunity to review your account and address these issues directly. Please reach out to us at socialmedia@goaptive.com so we can discuss this further.
We appreciate you giving Aptive a chance and hope we can learn from this to ensure every customer’s experience is properly handled.
-Jasmine
Great product and service
DeAnte did an excellent job treating my property for bugs. He also inspected my property for any recent bug and rodent activity. Havin this company for awhile now I no longer have any issues with insects around my property.
19 maart 2026
Antwoord van Aptive Pest Control - Saint Louis
Hi Kathy,
Thank you for taking the time to share this, we love hearing about experiences like yours!
DeAnte will be glad to know his thorough service and attention to detail made a difference, especially with both treatment and inspection. It’s even better to hear that after being with Aptive for a while, you’re no longer dealing with insect issues, that’s exactly what we aim for.
We truly appreciate you continuing to trust Aptive with your home. We’ve got it handled.
-Jasmine
Attention to detail
The service is convenient, excellent value for money, and all the technicians are knowledgeable, professional, and pay a lot of attention to detail.
19 maart 2026
Antwoord van Aptive Pest Control - Saint Louis
Hi Saad,
We’re thrilled to hear you’ve had a positive experience with our team. At Aptive, we take pride in making sure every pest concern is handled with care, professionalism, and attention to detail so you get convenient service and the best value. Thank you for trusting us, we’re always here to make sure any future needs are handled just as thoroughly.
-Jasmine
Antwoord van Aptive Pest Control - Saint Louis
Hi there,
Thank you for your feedback! We’re glad to hear our service professional was both professional and thorough, that’s exactly the standard we aim to have handled at Aptive.
We appreciate you choosing Aptive and being part of our neighborhood. If there’s ever anything more we can do, you can count on us, we’ve got this handled.
-Jasmine
I guess the technician did a good job
I guess the technician did a good job. She didn’t seem overly friendly but I suppose she did everything.
18 maart 2026
Antwoord van Aptive Pest Control - Saint Louis
Hi Lisa,
Thank you for your honest feedback, we really appreciate you sharing this with us. It’s great to hear the service itself was handled well, but we also want every interaction to feel welcoming and positive, not just completed.
At Aptive, we aim to deliver both quality service and a friendly experience, and it sounds like we may have missed that mark during your visit. We’ll be sure to share this with our team so we can continue improving how we show up for our customers.
If there’s ever anything more we can do to make your experience better, please don’t hesitate to reach out to us at socialmedia@goaptive.com, we’ve got this handled.
-Jasmine
Spencer was very professional and thorough…
Spencer was very professional and thorough. He asked if I had any concerns ahead of time and gave a special focus on the areas I had told him about. He was very respectful of our home when he didn’t inside spraying. I liked that he followed up with a text of all that we discussed and the work he did at the house sending along a few pics.
5 maart 2026
Antwoord van Aptive Pest Control - Saint Louis
Hi there,
Thank you for sharing your experience! We’re thrilled to hear that Spencer was professional, thorough, and attentive to your concerns, while showing respect for your home. It’s great to know that his follow-up with a text and photos helped keep you informed about the work completed. At Aptive, we take pride in providing effective pest control combined with clear communication and a thoughtful customer experience, and we truly appreciate you being part of the Aptive neighborhood.
-Jasmine
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Bedrijven kunnen reviews verzamelen via geautomatiseerde uitnodigingen. Deze reviews worden als geverifieerd bestempeld, omdat het evident is dat ze op echte ervaringen gebaseerd zijn.
Lees meer over geverifieerde reviews.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.