Fair Priced. Seems expensive as a quarterly bill, but when broken out to a monthly or daily price, cost seems to be competitive with other companies. Photos provided to show work areas were treatmen... Toon meer
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I was sent a repeat representative to take care of the inside and outside of my house, so I didn't have to worry about telling him what I needed taken care of. I was able to say hello, that I was so h... Toon meer
Bedrijf heeft geantwoord
Great service! Text alert for monthly appointments. Employees are always friendly and assertive. Never a cancellation. Big plus, they treat my garden for aphids upon request. No bugs in my house a... Toon meer
Bedrijf heeft geantwoord
Oh, hi! I just sent an email--so far I'm happy with Aptive. Their customer service reps and technicians have been kind, friendly, and I feel genuinely concerned about my issues. My next visit will be... Toon meer
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Bedrijfsgegevens
Welcome to Aptive Pest Control
Geschreven door het bedrijf
- Yep, we're pest control nerds
- Pests change with the weather, location, and time of day, and so do we. Our team stays proactive and professional, focusing on protecting your home so you can focus on enjoying it. At Aptive, we believe proactive pest control leads to a happier, more comfortable home.
View our Pest Library
Call (877) 519-2823
Ants
When left untreated, large colonies can form and create serious problems.
Cockroaches
These pets typically require expert teatment to be effectively eradicated.
Flyers
Get help from an expert to effectively treat them, inside and outside your home.
Garden pests
They can ruin your fruits, veggies, or flowers.
Pantry pests
Without treatment, they can quickly ruin your dedicated food space.
Rodents
They can spoil food and spread disease rapidly if untreated.
Spiders
Their webs, eggs, and behavior can create problems if left untreated.
Spingers & biters
Pests that sting or bite and show up both inside and outside your home.
Wasps
Their aggresive nature makes them difficult and dangerous.
See full Pest Library
Contactgegevens
1049 E Nakoma St, 78216, San Antonio, TX, Verenigde Staten
- 12107962851
We overthink pests so you don't have to.
4,4
Uitstekend
181 reviews
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Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Arrived for Morning Appointment!!!
Each time I request a morning appt, the tech always arrives in the afternoon. I have called to complain several times - no change. This time Jesse arrived early and he did a great job!
6 mei 2026
Antwoord van Aptive Pest Control - San Antonio
Hi Carol,
Thank you for taking the time to share this feedback. I’m glad to hear Jesse arrived early and did a great job for your service visit, I’ll be sure to pass that along to him.
I also want to acknowledge your frustration around requesting morning appointments and still having service professionals arrive in the afternoon, especially after you’ve already reached out about it before. That kind of consistency matters, and I understand how disappointing it must feel when it hasn’t been reflected in your experience.
At Aptive, we aim to make scheduling dependable and straightforward so you can plan your day with confidence, because when your service is set up right, it should feel like it’s handled without the back and forth. I truly appreciate you bringing this to our attention again, and I’d encourage you to reach out so we can take a closer look and work on improving that consistency for you going forward.
-Jasmine, Aptive Care Team
Antwoord van Aptive Pest Control - San Antonio
Hi Jose,
Thank you for sharing this feedback. I’m glad to hear you’ve had good communication and that the work met your expectations during your Aptive service visit. Clear updates and solid results are both things we work hard to deliver every time.
At Aptive, I focus on making sure you feel informed and confident from start to finish, because when communication is strong and the job is done right, it should feel like everything is handled without stress. We truly appreciate you being part of the Aptive neighborhood.
-Jasmine, Aptive Care Team
Happy with Aptive
Oh, hi! I just sent an email--so far I'm happy with Aptive. Their customer service reps and technicians have been kind, friendly, and I feel genuinely concerned about my issues. My next visit will be May 12 to treat for fleas--ugh! But expecting good things from their treatments. Thank you!!
29 april 2026
Antwoord van Aptive Pest Control - San Antonio
Hi Phyllis,
Thank you for taking the time to share your experience and for choosing Aptive. We’re really glad to hear your interactions with both our customer service team and service professionals have felt kind, friendly, and genuinely attentive to your concerns.
We also appreciate you sharing what’s coming up with your next visit. Flea treatments can definitely be stressful, but we’re committed to making sure everything is properly handled so you can feel more comfortable at home again. We’re looking forward to your May 12 service and appreciate your trust in us, we’ve got it handled.
-Jasmine, Aptive Care Team
My service is always done with such…
My service is always done with such care and I appreciate all the active team that comes to my house great workers and always fast and always beautifully done nothing is missed I applaud you thanks you
21 april 2026
Antwoord van Aptive Pest Control - San Antonio
We’re really glad to hear your service is always handled with such care, Nikki! It’s great that you’ve consistently had fast, thorough visits where nothing is missed. We appreciate your kind feedback and the opportunity to help handle your pest concerns. Thanks for being the best part of Aptive!
-Alexis, Aptive Care Team
Timely and respectful of property.
Agents are always on time. Always address any issues brought to their attention. Very respectful of my property, inside and outside.
26 november 2025
Antwoord van Aptive Pest Control - San Antonio
Hi Dorothy,
We really appreciate you taking the time to share this, thank you. It’s great to hear our team has been consistently on time, respectful of your home, and responsive when you’ve had concerns, that’s exactly the standard we aim to deliver at every visit.
At Aptive, we want you to feel confident that everything is handled with care, from respecting your property to making sure any issues are taken care of right away. Thank you for choosing Aptive and for being part of our community, we truly appreciate you.
-Jasmine, Aptive Care Team
AJ is fabulous!!!
My technician, AJ was thorough, patient and super nice as usual. I really like when AJ services my house. Even though my yards were disasters this time, patiently the job was done! Days after the treatment , it rained (non stop) for 2-3 days. I don't know how that effected the treatment but I can always call back to have retreated. Thanks to everyone and many thanks to AJ!!!
17 april 2026
Antwoord van Aptive Pest Control - San Antonio
Hi Andrea,
Thank you for taking the time to share this, we really appreciate it! It’s great to hear AJ was thorough, patient, and consistently someone you enjoy having service your home. We’ll be sure he sees your kind words, he’ll really appreciate it.
We also hear your concern about the heavy rain after treatment. Weather can sometimes impact how products perform, and we always want to make sure your home is properly protected. If you ever feel like a follow-up is needed, we’re here to help get that handled for you.
Thank you for choosing Aptive, we’ve got this handled for you.
-Jasmine
Antwoord van Aptive Pest Control - San Antonio
Hi Jason,
Thanks so much for sharing this, we really appreciate the kind words and are glad to hear our Aptive team has consistently been on time, courteous, and helpful. That’s exactly the experience we strive to deliver every visit, making sure everything is handled smoothly and professionally from start to finish, and we’re always here whenever you need us, ready to keep things handled for your home.
-Jasmine
They have been very attentive to our…
They have been very attentive to our rodent problem. Except for today! They were to show up between eight and five. They have 15 minutes to text or arrive.
17 april 2026
Antwoord van Aptive Pest Control - San Antonio
Hi Sherry,
Thanks for taking the time to share this and for being an Aptive customer. I’m really glad to hear our team has been attentive to your rodent issue overall, that’s exactly the kind of focus we aim for at Aptive.
I also hear your frustration with today’s missed communication and arrival window experience. That’s not what we want for you, and we’d like the chance to make it right. Please reach out to us at socialmedia@goaptive.com so we can look into your account and get your rodent issue fully handled. At Aptive, we’ve got this handled, and we want to make sure your service feels consistent and reliable from start to finish.
-Jasmine
Very professional and knowledgeable
They always show up when they say they will. Also, when we had an unwanted creature under our shed, they responded immediately to assist.
Staff is friendly and professional.
3 april 2026
Antwoord van Aptive Pest Control - San Antonio
We're so happy our team has consistently met your expectations by being punctual and responsive, Ginger and Joe! It's wonderful to know that you found our team to be friendly and professional as well. Your feedback is greatly appreciated and motivates us to continue providing the best possible service. If you ever need assistance in the future, please don't hesitate to reach out. Thanks for trusting Aptive to help protect your home against pests!
-Alexis
Thanks, aptive
The technicians are pleasant and respectful, knowledgable and efficient. And their treatments have worked!
8 april 2026
Antwoord van Aptive Pest Control - San Antonio
Thanks for taking a moment to share this with us, Jackie! We're so glad you found our team to be pleasant, respectful, knowledgeable, and efficient. It's fantastic to know that our treatments have been effective for you. Your feedback is incredibly valuable to us, and we are delighted to have met your expectations. If you ever need anything in the future, please don't hesitate to reach out. We're grateful to have you as a part of the Aptive neighborhood!
-Alexis
Antwoord van Aptive Pest Control - San Antonio
We appreciate you taking a moment to share this with us, Deidre! It’s great to hear you’ve had a positive experience with the service. Thank you for choosing Aptive to handle your pest control needs!
-Alexis
Instructions given to customer service…
Instructions given to customer service representative does not get to technicians providing service. I do not like to leave a review because technicians on the most part do their job well. It's the customer service members I have an issue with. I would like to know where I am calling. This information is never given,
20 maart 2026
Antwoord van Aptive Pest Control - San Antonio
Hi Maria,
Thank you for sharing your feedback and for being part of the Aptive community. We completely understand how frustrating it can be when communication doesn’t flow smoothly from our team to the service professionals. We appreciate you recognizing that the service professionals are doing their job well, and we want to make sure the same level of care extends to every part of your experience.
At Aptive, we take all feedback seriously and are committed to making sure your needs are clearly understood and properly handled every step of the way. We’ll work on improving how information is communicated so your interactions with our customer service team match the quality of service you receive in the field. Thank you for giving us the opportunity to keep things handled for you.
-Jasmine
Great service technician today
Great service technician today. He was very informative and very helpful.
29 maart 2026
Antwoord van Aptive Pest Control - San Antonio
Hi Phillip,
We’re glad to hear our service professional provided helpful and informative support today! At Aptive, we take pride in making sure every pest concern is fully handled, so you can feel confident your home is protected and cared for.
-Jasmine
Customer service
I have needed Sat appts since I work during the week and request inside service as well. Lately there was no availability on Saturdays so I was going to end my service and look else where but they worked it out and now scheduling ahead of time to ensure I can get a Sat appt. Thank you customer service. The guys are always polite and efficient.
20 maart 2026
Antwoord van Aptive Pest Control - San Antonio
It's great to hear that our team was able to accommodate your scheduling needs and that you've been satisfied with the service provided, Michelle! It's great to know that our team has consistently been polite and efficient during their visits. Your feedback is invaluable to us, and we're committed to ensuring your continued satisfaction. If there's anything else we can do for you, please don't hesitate to reach out. Thanks for being the best part of Aptive!
-Alexis
Antwoord van Aptive Pest Control - San Antonio
We really appreciate your feedback, Robert! It's absolutely wonderful to know that our team was able to provide the thorough, detail-oriented service you deserve. Your satisfaction is incredibly important to us, and we're grateful to have you as a part of Aptive!
-Alexis
Long time customer
I have used this company for many years. They always arrive on time. My only issue is that I am contracted to receive quarterly treatments, and Aptive used to have the habit of bumping up the schedule two weeks to a month before a quarter is up, most likely to get in extra treatments over a two to three year period. I finally got this to stop by calling their corporate offices. They do not do this anymore
11 maart 2026
Antwoord van Aptive Pest Control - San Antonio
Hi Michael,
Thank you for being a long-time Aptive customer, we truly appreciate your continued trust and loyalty over the years. It’s great to hear that our team has been consistent with arriving on time, that reliability is something we always aim to have handled.
We also really appreciate you sharing your past concern about the scheduling. We understand how frustrating that could feel, and we’re glad you spoke up and were able to get that resolved. Clear and consistent scheduling is important, and your feedback has helped ensure that process is handled more accurately moving forward.
If there’s ever anything you’d like us to review or adjust, please don’t hesitate to reach out to us at socialmedia@goaptive.com. We’ve got this handled and are always here to help.
-Jasmine
Brian was our service technician for…
Brian was our service technician for this scheduled service. He was very friendly and asked us about any concerns or areas we needed addressed. He made my wife very happy with spraying all areas of our home that she wanted to have done on the interior. He then did a great job on the exterior. Made my wife and I feel like we were VIP customers as always. We are thrilled with this level of service and are very pleased to have Aptive as our pest control provider for over 3 years now.
12 maart 2026
Antwoord van Aptive Pest Control - San Antonio
Hi there,
Thank you for sharing such a wonderful review! We’re thrilled to hear that Brian provided friendly, attentive, and thorough service both inside and outside your home. At Aptive, we strive to make every customer feel valued and well cared for, and it’s fantastic to know that your experience reflected that. We truly appreciate your loyalty over the past three years and are grateful to have you as part of the Aptive neighborhood.
-Jasmine
They make it pretty difficult to manage…
They make it pretty difficult to manage anything about your service. Limited windows to change service visits, through the years worked their way toward an annual plan that charges monthly. I may not even have a visit that month but still get charged $150.
There used to be an app and website that started out promising, but it regressed back to phone call only.
The service itself is fine, all the management and admin is not.
11 maart 2026
Antwoord van Aptive Pest Control - San Antonio
Hi there,
Thank you for sharing your experience and for being open about both the positives and the frustrations you’ve encountered. We’re glad to hear the service itself has met your expectations, but it’s clear that managing the account and scheduling visits has not been as smooth as it should be.
At Aptive, we want customers to feel that their service plan is easy to understand and simple to manage. Hearing that scheduling windows felt limited, that the billing structure created confusion, and that managing your account has become more difficult over time is important feedback for us. We understand how frustrating it can be to feel like routine changes or updates require more effort than they should.
Your comments about the tools available to manage your account and the difference between service timing and monthly billing are valuable, and they help highlight areas where the overall experience can improve.
We would appreciate the opportunity to review your account with you and make sure everything is set up in a way that works best for your needs. Please feel free to reach out to us at socialmedia@goaptive.com so we can take a closer look and assist further.
Thank you again for sharing your feedback and for choosing Aptive.
-Jasmine
Job well done.
Before you started, he asked me if I had any concerns and he was very polite
3 maart 2026
Antwoord van Aptive Pest Control - San Antonio
Hi Sandra,
Thank you for sharing your experience! We’re glad to hear our service professional took the time to check in with you before starting and that their politeness stood out. At Aptive, we believe that listening to our customers’ concerns and treating every home with respect is a key part of providing great service. We truly appreciate you choosing Aptive and being part of the neighborhood we serve.
-Jasmine
service is consistent
1 maart 2026
Antwoord van Aptive Pest Control - San Antonio
Hi Liza,
Thank you for taking the time to share your feedback! We’re glad to hear that you’ve found our service to be consistent.
At Aptive, we take pride in providing reliable and thorough pest control so our customers can feel confident that their homes are protected year-round. We truly appreciate you being part of the Aptive family and for trusting us to keep your home comfortable and safe.
-Jasmine
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